Best 10 Knowledge Base Software Products

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Top 10 Knowledge Base Software Products

Nextiva Hosted Call Center Review

Nextiva Hosted Call Center

  • Small, medium and large size businesses
  • Dec 26, 2022
  • starts at $11.95 per user/month

Nextiva is a cloud-based business phone system offered to companies. It can be integrated with various CRM applications. It offers two different packages for differently sized organizations. Using its powerful features, the company and product enhances work performance by means of communication.   ...

Zoho CRM Review

Zoho CRM

  • Small, medium and large size businesses
  • Mar 07, 2023
  • starts at $14 per user/month

Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team collaboration and more.

Salesforce Review

Salesforce

  • Small, medium and large size businesses
  • Apr 10, 2024
  • starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offers various solutions that include sales, marketing, service, commerce, engagement, integrat...

Zoho Support Review

Zoho Support

  • Start up, Small business, Medium business, Large business
  • Mar 09, 2022
  • starts at $12 per user/month

Zoho Desk is a cloud-based help desk solution designed to cater to businesses of all sizes. Some of its core features include customer support portal, contract management, and report creation.

Zendesk Review

Zendesk

  • Small, medium and large size businesses
  • Sep 28, 2023
  • starts at $49 per agent/month

Zendesk is a SaaS and a cloud-based customer service software that help the user to manage customers. The solution enables the user to build more meaningful productive as well as personal relationships with customers.

zendesk talk Review

zendesk talk

  • Small, medium and large size businesses
  • Mar 18, 2022
  • starts at $49 per user/month

Zendesk Talk is a VoIP call center software designed to help companies talk directly to their customers and provide personalized solutions to every issue they face. Being an integrated solution, Zendesk Talk enables users to manage voice in the same workspace and other channels.

NetSuite CRM+ Review

NetSuite CRM+

  • SMBs
  • Mar 18, 2022
  • starts at $129 per month

NetSuite CRM+ software is a cloud-based, complete customer relationship management system that helps businesses to achieve an actual, 360-degree view of their customers. The CRM+ integrates the customer-focused activities of the user with accounting, warehousing, e-commerce, and shipping application...

Base CRM Review

Base CRM

  • Small, medium and large size businesses
  • Dec 12, 2022
  • starts at $19 per user/month

Base CRM is a sales and CRM software that can help boost sales team productivity and business growth. The software can help users to manage their customers, work with leads and can be accessed from almost any internet enabled device. Base, the developers behind Base CRM, offers the first CRM sol...

Smith Review

Smith

  • Small, medium and large size businesses
  • Apr 02, 2022
  • starts at $210 per month

Smith is a customer support software designed to reply to messages and calls automatically. The software guides potential clients on one business website, handles appointment booking, captures and follows up leads, and turn leads into conversions.

TeamSupport Review

TeamSupport

  • Small, medium and large size businesses
  • Jun 30, 2022
  • starts at $49 per agent/month

TeamSupport is a cloud-based customer service and help-desk solution which is designed for business to business. Some of its primary features include omnichannel support, task management, and SLA management.