Compare Salesforce CRM and NeonCRM - Dec 2022

Shlomi LaviShlomi Lavi / Dec 29, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Salesforce CRM or NeonCRM?

NeonCRM is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than NeonCRM (85/100). Salesforce CRM offers users more features (21) than NeonCRM (3). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. NEONCRM BY Z2 SYSTEMS, INC.

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

NEONCRM BY Z2 SYSTEMS, INC.: Our own mission at Z2 Systems is to provide our clients with the most connected and powerful CRM system available to nonprofits. When choosing how your organization will cultivate and grow its mission, you’ll need something that is a worthy investment of your time, talent, and treasure. NEON will provide your organization with the tools right for...

Who is more expensive? Salesforce CRM or NeonCRM by Z2 Systems, Inc-?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and NeonCRM by Z2 Systems, Inc-.

Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. NeonCRM by Z2 Systems, Inc- price starts at $99 per month , When comparing NeonCRM by Z2 Systems, Inc- to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: NeonCRM by Z2 Systems, Inc- is more expensive than Salesforce CRM.

Which software includes more/better features?

We've compared Salesforce CRM Vs. NeonCRM based on some of the most important and required CRM features.

Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.

NeonCRM by Z2 Systems, Inc-: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Salesforce is optimal for people as well as companies. Customers of the software mainly come from small and medium business enterprises.



Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management.

NeonCRM

ITQlick rating
(4.4/5)

starts at $99 per month

NeonCRM is a customer relationship management solution for small and medium businesses. Its capabilities include marketing automation, collaboration, analytics, and others. The software was developed and...

Categories: Customer Relationship Management, Social CRM, Association Management, Donation Management, Non-Profit.

Compare specifications

NeonCRM Specifications

ITQlick Score: 85/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: CRM -> NeonCRM review
Company: NEONCRM BY Z2 SYSTEMS, INC.
Pricing: starts at $99 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: NeonCRM review, NeonCRM pricing, NeonCRM alternatives

Compare features

Salesforce CRM: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing

NeonCRM by Z2 Systems, Inc-: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Compare
NeonCRM
ITQlick rating
4.4/5
Score
85/100
Pricing
4.8/10
License pricing
$99 per month
Functionality
10
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.