CorvisaOne Contact Center Review - why 3.5 stars?

Shlomi Lavi / updated: Oct 04, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is CorvisaOne Contact Center?

CorvisaOne Contact Center is a call center management solution for businesses of all sizes. It offers inbound calling and outbound calling services along with analysis and reporting capabilities. The software was designed and launched by CorvisaCloud headquartered in Wisconsin, United States.

---

---

Who is it best for?

The software is a viable solution for businesses of all sizes and types. It has been deployed in a wide range of industries including automation, financial services, healthcare and hospitality, e- commerce, education, real estate, insurance, debt collection, business process outsourcing, and others. Some major customers of the software include BC Technical, All Star Vacation Homes, and StreetLinks Lender Solutions etc.

Main features and functionalities

For inbound call management, the software offers automatic call distribution, automatic number identification, call queue management, computer telephony integration, interactive voice response (IVR), speech recognition, and skills based routing. Its outbound calling services include auto dialing, call list importing, campaign management, progressive dialing, dialer preview, power dialer, and predictive dialing.

Core analysis and reporting capabilities featured on CorvisaOne include call logging, call monitoring, call recording, contact history database, customization of reports, historical case reporting, real time reporting, and data import and export. The software also offers call conferencing, call scripting, and virtual call center support.

What is the actual cost?

The cost of license starts at $125 per user/month. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for CorvisaOne Contact Center. You can also find here pricing information from CorvisaOne Contact Center's website.

How it stacks up?

Access a head to head analysis of CorvisaOne Contact Center vs alternative software solutions.

Frequently Asked Questions (FAQs)