eMaint X4 Review - why 4.5 stars?

Shlomi Lavi / updated: Mar 08, 2022

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What is eMaint X4?

eMaint is a cloud-based Computerized Maintenance Management system (CMMS) used by maintenance professionals to look after, capture, and share asset performance data to maintain and prolong equipment and machine life. Here are some of its features:

• Workflow and Work order Management: Reports on the eMaint dashboard allow users to visualize their workflows. It helps the company assess the current condition of assets to determine where it is, what parts are needed, what parts are missing when it needs to be fixed, and who should fix it.
• Automated Maintenance Scheduling: eMaint CMMS software also allows maintenance teams to diagnose problems prescriptively. By gathering usage statistics and using Artificial Intelligence enhanced analysis, they will gain an insight into the asset health and determine what actions to be taken and when to prevent the breakdown of assets.
• Mobile Workforce Management: The CMMS software helps maintenance personnel to organize and connect with field workers. It ensures advanced mobility and deployment of workers who rarely work in the office.
• Asset Lifecycle Visibility: This feature ensures that businesses manage and track the condition and lifespan of machines from pre-installation, engineering to decommissioning.

eMaint is an award-winning software company that is known globally for its unique CMMS solutions. The software is owned by Fluke and has its headquarters in Bonita Springs, Florida, USA. It was founded in 1986 by Hannelore Fineman and Brian Samelson. Recently, eMaint was named the Gartner Peer Insights Customers Choice for Enterprise Asset Management Software for 2021.

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Who is it best for?

eMaint X4 can fulfil the requirements of all business sizes, from small organisations to Fortune 500 corporations. The flexible nature and modular architecture of this software make it suitable for a wide range of industries, and it is trusted by clients from healthcare, manufacturing and property management industries.

eMaint X4 is designed for both single and multi-site deployment. The customizable SaaS architecture of the system allows adapting to specialized requirements for preventive maintenance scheduling, inventory management, and report preparation.

Major clients of eMaint X4 include Prestige Maintenance, iBeria Bank, Crown Brand-Building Packaging, Douglas County, and Trinity Hall Cambridge.

Main features and functionalities

eMaint X4 offers a wide range of useful features for inventory control, cost tracking, asset management, and reporting. Various system modules are dedicated to specialised tasks and can be tailored to your specific business needs.

The asset management module helps you eliminate costly and time-consuming manual tracking processes. It allows you to link graphics and multi-media files to asset records and upload meter readings, and stores and displays assets in hierarchical structure for simple and accessible classification.

EMaint X4 allows you to generate barcode labels for your assets and produce customized cost and repair reports for various components. With the inventory management module, you can manage multiple inventory locations from the same point. You can also track costs of issued and returned parts against work orders.

Inventory management reporting functions allow to easily locate inventory items with user-defined filters. You can also create customized comprehensive inventory transaction reports.

What is the actual cost?

eMaint offers a demo as well as paid plans. Its paid plan includes a Team plan, Professional and Enterprise plans. These plans come with varying degrees of capabilities. The Team plan costs $33 per user/month and has a three-user package. Its features include Standard CMMS features, unlimited help desk support, 24/7 online training, software updates, and upgrades.

All the functions of the Team plan with advanced features like account management, automated workflows, interactive image mapping, Sandbox staging account, amongst others, are on the Professional plan. It costs $85 per user/ month.

The Enterprise plan costs $120 per user/ month. It has the features of a Professional plan and Single sign-on support, Unlimited Work Request, multi-site toolkit, conference discounts, amongst other functions.

ITQlick pricing score is 2.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for eMaint X4. You can also find here pricing information from eMaint X4's website.

Pros

• eMaintX4 is very easy to use
• It fits seamlessly and enhances the users workflow
• It has many handy features
• The system has good customer support channels
• Support for both Windows and Mac OS based systems enhances overall client reach

Cons

• It has no feature to erase messages which makes users backtrack
• Absence of an equipment authorization feature somewhat limits overall functional capabilities
• The software does not have a dedicated mobile phone app which limits its scope
• The software does not interface with Microsoft Project which makes customization more complex
• There are no online user guides and manuals on the website of the software which makes the implementation difficult for someone using the software for the first time

How it stacks up?

Access a head to head analysis of eMaint X4 vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is eMaint X4 right for you or your business?

eMaint fits any company size. Since it is an asset management software, it can work anywhere, whether in Manufacturing, construction, oil and gas, or food production sectors. Also, eMaint can be used by businesses of various sizes. Businesses of 2 to 1000+ workforce can make use of this software for their daily activities. Top companies that use eMaint include Crown cork and seal, Curtis Bay, Cleveland, PolyOne, and Dana.