HubSpot CRM Review - why 4.5 stars?

HubSpot CRM Review
ITQlick Score: 95/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: CRM -> HubSpot CRM review
Ranking:Ranked 7 out of 605 CRM systems
Company: HubSpot
Pricing: starts at $45 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: HubSpot CRM pricing, HubSpot CRM alternatives
Shlomi LaviShlomi Lavi / updated: Mar 07, 2023

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What is HubSpot CRM?

HubSpot is CRM software that offers a platform for sales, customer service, and marketing to help businesses streamline their services. Here are some of the features of this software:
  • Predictive Lead Scoring: This feature helps businesses prioritize converting a lead to a customer and not waste time with leads that are not a good fit.
  • Calling: The HubSpot calling feature helps businesses line up a list of sales calls and make the calls, log, and record the calls from their browser.
  • Email Scheduling: The email scheduling feature helps businesses schedule their email to send out on a set time and date.
  • Documents: This feature allows businesses to document and personalize their business pitch by knowing who saw each document and the pages that they spent time reading.
HubSpot is a business CRM software that its company started operation in 2005, though HubSpot was founded in 2012. The company has over 11 offices globally and has about 4,980+ workers actively working for them. HubSpot has trained and certified over 375,000 inbound professionals.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

HubSpot Sales Hub offers three plans starting from $25 per user per month. The different plans are Starter, Professional, and Enterprise. Each plan includes a set minimum number of users. All plans offer both monthly and annual contracts.

  • Starter- Cost $25 per user per month. 

  • Professional- Cost $500 per user per month. 

  • Enterprise- Cost $1200 per user per month.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for HubSpot CRM. You can also find here pricing information from HubSpot CRM's website.

Pros

  • The software has superb customer service features
  • HubSpot is designed to be easy to navigate
  • The software can be integrated with a vast number of features

Cons

  • Expensive compared to most competitors
  • Merging contacts can be challenging in HubSpot

How it stacks up?

Access a head to head analysis of HubSpot CRM vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
HubSpot ...
ITQlick rating
4.5/5
Score
95/100
Pricing
2/10
License pricing
$45 per month
Functionality
9
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Frequently Asked Questions (FAQs)

Is it the best CRM system?

HubSpot CRM is ranked 7 out of 605 software in their category (CRM systems).

How they are rated on ITQlick?

The rating of HubSpot CRM is 4.5 stars out of 5 and the total score is 95 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, HubSpot CRM makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently HubSpot CRM can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between HubSpot CRM and alternatives?

The most popular alternatives to HubSpot CRM in 2023: Pipedrive, Salesforce CRM, Zoho CRM, Nimble, Keap. Access the complete competitors analysis here - HubSpot CRM VS CRM Software alternatives.

Is HubSpot CRM right for you or your business?

HubSpot is designed for the marketing, sales, customer support, and operations departments in various industries. The software is designed to accommodate various business sizes and project types. Some big companies using HubSpot are G2, Trello, SUZUKI, SurveyMonkey, Soundcloud, etc.

List of categories

Customer Relationship Management
Real Estate CRM
Marketing
Marketing Automation

List of features

Email Marketing
Lead Management
Marketing Automation
Sales and CRM Integration
Social Media

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.