Shlomi Lavi / Sep 19, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
DocuXplorer Personal is more expensive to implement (TCO) than Kayako Fusion, and Kayako Fusion is rated higher (80/100) than DocuXplorer Personal (50/100). DocuXplorer Personal offers users more features (17) than Kayako Fusion (6).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Kayako : Established in 2001, Kayako builds the world's leading helpdesk and customer engagement solutions which help organizations deliver better customer support. We are passionate about the customer support and experts in creating elegant and powerful web applications to do the job and grow relationships.
Docuexplorer software: DocuXplorer’s document management system offers customers a comprehensive and customizable desktop software and web based solution for securely and affordably managing your documents. With a proven track record for boosting productivity and making businesses more profitable, DocuXplorer’s document management solutions have been praised by clients s...
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kayako Fusion and DocuXplorer Personal.
Kayako Fusion price starts at $60 per agent/month , On a scale between 1 to 10 Kayako Fusion is rated 2, which is much lower than the average cost of Customer Service software. DocuXplorer Personal price starts at $5,000 per license , When comparing DocuXplorer Personal to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: DocuXplorer Personal is more expensive than Kayako Fusion.
We've compared Kayako Fusion Vs. DocuXplorer Personal based on some of the most important and required Customer Service features.
Kayako Fusion: Data Import/Export, Data Import/Export, Basic Reports, Basic Reports, Online Customer Support, Online Customer Support.
DocuXplorer Personal: API Availability, Collaboration Management, Compliant With HIPAA, Compliant With ISO, Compliant with SEC.
Customers of the software include small and medium businesses as well as large enterprises. and DocuXplorer Personal's target customer size include: Medium and large size businesses.
starts at $60 per agent/month
Kayako Fusion is a help desk management solution for businesses of all sizes. Its capabilities include request tracking, ticketing management, customization, and others. The software was designed and la...
Compare Pricingstarts at $5,000 per license
DocuXplorer Personal is a trending cloud-based Document Management software, it is designed to support medium and large size business. DocuXplorer Personal received a rating of 3 from ITQlick team. The software...
PriceDemo| ITQlick Score: | 80/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Customer Service -> Kayako Fusion review |
| Company: | Kayako |
| Pricing: | starts at $60 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Kayako Fusion review, Kayako Fusion pricing, Kayako Fusion alternatives |
| ITQlick Score: | 50/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Document Management -> DocuXplorer Personal review |
| Company: | Docuexplorer software |
| Pricing: | starts at $5,000 per license |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop |
| Links: | DocuXplorer Personal review, DocuXplorer Personal pricing, DocuXplorer Personal alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.