Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Dynamics 365 or ConnectWise Distribution?
Dynamics 365 is more expensive to implement (TCO) than ConnectWise Distribution, and Dynamics 365 is rated higher (95/100) than ConnectWise Distribution (85/100). Dynamics 365 offers users more features (16) than ConnectWise Distribution (7).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Microsoft Vs. ConnectWise
Microsoft:
Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
Who is more expensive? Dynamics 365 or ConnectWise Distribution?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dynamics 365 and ConnectWise Distribution.
Dynamics 365 price starts at $65 per user/month , On a scale between 1 to 10 Microsoft Dynamics CRM is rated 4, which is lower than the average cost of CRM software. ConnectWise Distribution price starts at $24 per user/month , When comparing ConnectWise Distribution to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Dynamics 365 is more expensive than ConnectWise Distribution.
Which software includes more/better features?
We've compared Dynamics 365 Vs. ConnectWise Distribution based on some of the most important and required CRM features.
Dynamics 365: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration, CRM Integration, ERP Integration, Multi-Language.
ConnectWise Distribution: Asset Management, Email Integration, Reporting, Rules/Workflows, Data Import/Export.
Target customer size
Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever. The software is a viable product for businesses of all sizes and a variety of types.