Shlomi Lavi /
Dec 29, 2022
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Bottom Line: Which is Better - Salesforce CRM or Ariba Contract?
Ariba Contract is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Ariba Contract (77/100). Salesforce CRM offers users more features (21) than Ariba Contract (13). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Ariba
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Ariba: Ariba is an SAP company. Every day, we help our customers find opportunities to cut costs, reduce risk, and grow revenue through better collaboration with trading partners. We enable that collaboration through the Ariba Network — a cloud-based community where you’ll find buying, selling, and managing cash to be as easy as using Amazon, eBay, and Pa...
Who is more expensive? Salesforce CRM or Ariba Contract Management?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Ariba Contract Management.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Ariba Contract Management price starts at $8,000 per license , When comparing Ariba Contract Management to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Ariba Contract Management is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. Ariba Contract based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
Ariba Contract Management: Audit Trail, Clause Libraries, Configurable Reports, Contract Compliance, Contract Modifications.
Target customer size
Salesforce is optimal for people as well as companies. and Ariba Contract Management's target customer size include: Start up, Small business, Medium business, Large business.