Compare Salesforce CRM and Ariba Contract - Dec 2022

Shlomi LaviShlomi Lavi / Dec 29, 2022

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Bottom Line: Which is Better - Salesforce CRM or Ariba Contract?

Ariba Contract is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Ariba Contract (77/100). Salesforce CRM offers users more features (21) than Ariba Contract (13). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. Ariba

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Ariba: Ariba is an SAP company. Every day, we help our customers find opportunities to cut costs, reduce risk, and grow revenue through better collaboration with trading partners. We enable that collaboration through the Ariba Network — a cloud-based community where you’ll find buying, selling, and managing cash to be as easy as using Amazon, eBay, and Pa...

Who is more expensive? Salesforce CRM or Ariba Contract Management?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Ariba Contract Management.

Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Ariba Contract Management price starts at $8,000 per license , When comparing Ariba Contract Management to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Ariba Contract Management is more expensive than Salesforce CRM.

Which software includes more/better features?

We've compared Salesforce CRM Vs. Ariba Contract based on some of the most important and required CRM features.

Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.

Ariba Contract Management: Audit Trail, Clause Libraries, Configurable Reports, Contract Compliance, Contract Modifications.

Target customer size

Salesforce is optimal for people as well as companies. and Ariba Contract Management's target customer size include: Start up, Small business, Medium business, Large business.



Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management.

Ariba Contract

ITQlick rating
(4.6/5)

starts at $8,000 per license

SAP Ariba is a cloud-based Contract Management Software that offers cloud supply chain and e-procurement solutions for businesses of any size. The Ariba contract management tools are built to help companies to ...

Categories: Product Lifecycle Management, Compliance , Contact management, Procurement, Contract Management.

Compare specifications

Compare features

Salesforce CRM: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing

Ariba Contract Management: 13 Features

Audit Trail
Clause Libraries
Configurable Reports
Contract Compliance
Contract Modifications
Contract Renewals
Customizable Alerts
Dashboard
Document Repository
Link Contracts
Microsoft Word Integration
Templates
Track Changes
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Compare
Ariba Co...
ITQlick rating
4.6/5
Score
77/100
Pricing
5.2/10
License pricing
$8,000 per license
Functionality
19
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.