Compare SmartTouch Interactive and ConnectWise Distribution - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - SmartTouch Interactive or ConnectWise Distribution?

SmartTouch Interactive is more expensive to implement (TCO) than ConnectWise Distribution, and ConnectWise Distribution is rated higher (85/100) than SmartTouch Interactive (79/100). ConnectWise Distribution offers users more features (7) than SmartTouch Interactive (0). There is a clear winner in this case and it is ConnectWise Distribution!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SMARTTOUCH Vs. ConnectWise

SMARTTOUCH: Backed by more than 30 years of combined real estate marketing experience developing digital marketing strategies for 100’s of clients, Alan Daniel and Robert Cowes started SmartTouch® Interactive with a focus on delivering services that matter the most; cost effective lead generation programs that help home builders realize a larger return on mark...

ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

Who is more expensive? SmartTouch Interactive or ConnectWise Distribution?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SmartTouch Interactive and ConnectWise Distribution.

SmartTouch Interactive accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SmartTouch Interactive is rated 4, which is lower than the average cost of CRM software. ConnectWise Distribution price starts at $24 per user/month , When comparing ConnectWise Distribution to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: SmartTouch Interactive is more expensive than ConnectWise Distribution.

Which software includes more/better features?

We've compared SmartTouch Interactive Vs. ConnectWise Distribution based on some of the most important and required CRM features.

SmartTouch Interactive: We are still working to collect the list of features for SmartTouch Interactive.

ConnectWise Distribution: Asset Management, Email Integration, Reporting, Rules/Workflows, Data Import/Export.

Target customer size

Customers of the software mainly come from small and medium businesses. The software is a viable product for businesses of all sizes and a variety of types.