360 Facility Review - why 4.5 stars?

Shlomi Lavi / updated: Mar 08, 2022

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What is 360 Facility?

360Facility is a web-based software developed to provide businesses the tools necessary to confront the challenges associated with facility management. The applications offered by the software are to help improve maintenance, security, customer satisfaction and communication in order to manage properties.

360Facility provides its services under the company Accruent which was founded in 1995. Accruent specializes in developing different types of real estate management systems purposely built for specific industries. Today its services have been used by more than 1,200 organizations spread in 56 countries.

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Who is it best for?

360Facility will work well with corporations into facility management looking for an affordable software that could help them in the management of multiple properties. The software is being used in industries like health care, real estate, financial services and Consolidated School Corporations.

Among notable customers, you will find Allscripts, Grubb and Ellis, Jones Lang LaSalle and MB Real Estate Services, LLC.

Main features and functionalities

The 360Facility software equips managers with the tools needed to integrate and automate maintenance processes. With this application, communication within an organization can be improved through a routed service where customers can track the status of their request. The software can also be used to manage inventory, schedule preventive maintenance and capture important details in reports.

This maintenance management system integrates important functionalities like lease administration, capital program management, move management and space management. 360Facility can easily be customized for any organization to be comfortable using it.

What is the actual cost?

The cost of license starts at $45 per month. ITQlick pricing score is 7.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for 360 Facility.

Pros

• 360Facility is a web-based software and for that matter can be accessed on any PC connected to the net.
• The facility management solutions is accessible in many different countries and can be used in many different languages
• 360Facility offers managers the tools to automate maintenance processes inside an organization
• The software allows customers to review the status of their requests and update it if necessary
• Users of 360Facility can schedule preventive maintenance and capture important reporting details

Cons

• 360Facility is only accessible online, so it can't be used on a PC without an internet connection
• 360Facility fails to offer accounting features like bank reconciliation
• Marketing features like Craigslist posting and Guest Cards are not available on 360Facility
• The support portal for 360Facility is only accessible by paid customers
• Even though one-on-one training is offered, there are no instructional videos for individuals who prefer to learn on their own.

How it stacks up?

Access a head to head analysis of 360 Facility vs alternative software solutions.

Frequently Asked Questions (FAQs)