3CLogic Cloud Contact Center - Top Competitors (May 2022)

3CLogic Cloud Contact Center Review
ITQlick Score: 84/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Contact Management -> 3CLogic Cloud Contact Center review -> 3CLogic Cloud Contact Center competitors
Ranking:Ranked 3 out of 9 Contact Management systems
Company: 3CLogic
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: 3CLogic Cloud Contact Center review, 3CLogic Cloud Contact Center pricing guide
Shlomi LaviShlomi Lavi / updated: May 18, 2022

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3CLogic Cloud Contact Center vs. Alternatives in 2023

The two main competitors of 3CLogic Cloud Contact Center include KOOKOO CloudAgent and ServiceFirst KOOKOO CloudAgent software is a cloud-hosted contact center solution that works either as standalone or blended with the existing trunk/legacy solution of the user. On the other hand, the 3CLogic cloud is a cloud-based multichannel contact center solution designed to serve organizations of any size.

3CLogic Cloud Contact Center is a product of 3CLogic whereas KOOKOO CloudAgent is a product of Ozonetel Systems in India. While 3CLogic Cloud offers Online, Business Hours, and 24/7 (Live Rep) support, KOOKOO CloudAgent supports its users through 24/7 (Live Rep) only.

ServiceFirst software is a high-cost cloud-hosted call center solution designed to cater to businesses of any size whereas, On the other hand, the 3CLogic cloud is a medium-cost cloud-based multichannel contact center solution designed to serve organizations of any size.

Both platforms operate on multiple operating systems including Mac OS, Windows 8, Web browser (OS agnostic), and Windows 10. ServiceFirst software is cloud-based whereas 3CLogic cloud is deployable on the cloud, on-premise or hybrid cloud.

3CLogic Cloud Contact Center alternatives - for small & large Business

Here are the top 4 alternatives to 3CLogic Cloud Contact Center that are worth checking out: Chaos Intellect for SMBs, Synchrony for large size business, BigContacts for growing companies, and

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
3CLogic ...
ITQlick rating
4.3/5
Score
84/100
Pricing
6/10
License pricing
Pricing not available
Functionality
23
Best for SMBs
Chaos In...
ITQlick rating
3.2/5
Score
90/100
Pricing
4.4/10
License pricing
$59.95 per license
Functionality
9
Best for Enterprise
Synchrony
ITQlick rating
4.5/5
Score
83/100
Pricing
8/10
License pricing
Pricing not available
Functionality
14
Growing
BIGConta...
ITQlick rating
4.3/5
Score
88/100
Pricing
2/10
License pricing
$9.99 per user/month
Functionality
16

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.