3CLogic Predictive Dialer Review - why 4.8 stars?

3CLogic Cloud Predictive Dialer Review
ITQlick Score: 69/100
ITQlick Rating:
Pricing: 3/10 - low cost
Category: Call Center -> 3CLogic Predictive Dialer review
Ranking:Ranked 111 out of 240 Call Center systems
Company: 3CLogic
Typical customers: SMBs
Platforms: Desktop, Cloud
Links: 3CLogic Predictive Dialer pricing, 3CLogic Predictive Dialer alternatives
Shlomi LaviShlomi Lavi / updated: May 12, 2022

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What is 3CLogic Predictive Dialer?

The 3CLogic Cloud Predictive Dialer is a cloud-based contact center software that gives users the complete view of their customers interactions, in any channels used.

Who is it best for?

The 3CLogic Cloud Predictive Dialer has their usual customers coming from variety of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of benefits offered from IT, data and web hosting and information-related services sector, mainly with contact center management.

Main features and functionalities

The 3CLogic Cloud Predictive Dialer gives users the comprehensive suite of inbound, outbound, and blended contact center solutions using a distributed approach called Virtual Telephony Application Grid/V-TAG that gets rid of the need of legacy server-centric architecture. This software allows a timely and accurate way of offering first call resolutions. This solution is hosted on AWS offering integration with other cloud-based solutions, including WFM and CRM as well as providing users with scalability, reliability and security.

This software offers the users with a reporting framework with a real-time scripting engine and business analytics.

What is the actual cost?

ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for 3CLogic Predictive Dialer. You can also find here pricing information from 3CLogic Predictive Dialer's website.

How it stacks up?

Access a head to head analysis of 3CLogic Predictive Dialer vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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3CLogic ...
ITQlick rating
4.8/5
Score
69/100
Pricing
3/10
License pricing
Pricing not available
Functionality
3
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nextiva ...
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4.5/5
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99/100
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3.6/10
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$11.95 per user/month
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20
8x8 Cont...
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3.9/5
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93/100
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2.2/10
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$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
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5.6/10
License pricing
Pricing not available
Functionality
9
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Frequently Asked Questions (FAQs)

Is it the best Call Center system?

3CLogic Predictive Dialer is ranked 111 out of 240 software in their category (Call Center systems).

How they are rated on ITQlick?

The rating of 3CLogic Predictive Dialer is 4.8 stars out of 5 and the total score is 69 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, 3CLogic Predictive Dialer makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently 3CLogic Predictive Dialer can't be accessed on mobile, you would need to access it from your computer.

Differences between 3CLogic Predictive Dialer and alternatives?

The most popular alternatives to 3CLogic Predictive Dialer in 2024: nextiva app, 8x8 Contact Center, CenterWare Inbound, zendesk talk, USAN IVR. Access the complete competitors analysis here - 3CLogic Predictive Dialer VS Call Center Software alternatives.

List of categories

Call Monitoring
Call Center

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.