7shifts Review - why 4.7 stars?

7shifts Review
ITQlick Score: 90/100
ITQlick Rating: (4.7/5)
Pricing: 2/10 - low cost
Category: Employee Scheduling -> 7shifts
Ranking:Ranked 3 out of 58 Employee Scheduling systems
Company: 7shifts
Pricing: starts at $17.99 per location/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: 7shifts pricing, 7shifts alternatives

Shlomi LaviShlomi Lavi / updated: Apr 24, 2022

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What is 7shifts and its features?

7shifts is a web based restaurant employee scheduling solution for businesses of all sizes. Its capabilities include labor cost forecasting, multi-location support, email notifications, and others. The software was designed and launched by 7shifts headquartered in Ottawa, Canada.

What is 7shifts rating?

The rating of 7shifts is 4.7 stars out of 5 and the total score is 90 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses 7shifts?

The software is a viable solution for restaurants of all sizes and a variety of types. It can be used by small single-location joints as well as multi-location restaurant businesses. Some notable clients of the software include Urban Coffee Lounge, The Melting Pot, Hawaiian Time, and others.

Is it easy to use?

Yes, 7shifts makes it fairly easy to use. This product is user friendly and intuitive.

Is 7shifts cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access 7shifts on your mobile/smart phone.

Is 7shifts the best Employee Scheduling system?

7shifts is ranked 3 out of 58 software in their category (Employee Scheduling systems).

What are their main features and functionalities?

The software offers labor cost forecasting so that budget forecast can be seen in real time in relation to the schedule of the restaurant, thus allowing adjustment of the budget accordingly. Managers have access to log book where they can write logs for each day after their shift ends. Files can be attached to notes and organized into various categories.

7shifts offers multi-location support with the facility of notifying the staff immediately via text message and email about their shifts. The software also helps prevent the scheduling conflicts by plotting staff availability and time-off requests on the schedule.

What are 7shifts's pros? (3 Pros)

  • 7shifts is generally user-friendly and easy to understand
  • The platform has an in-app team messaging function that facilitates communication between employees
  • 7shifts has a free plan for single-location restaurants

What are 7shifts's cons? (2 cons)

  • 7shifts does not have any feature for on-site clocking in or out
  • The web-based platform suffered occasional glitches and crashes

Who are their main alternatives?

7shifts is an employee scheduling software solution, and its top alternatives include When I Work, Homebase, Sling, and Humanity Scheduling. In select aspects below, 7shifts is compared to its top competitors:
  • Cloud/On-premise: 7shifts is a fully cloud-based employee scheduling software solution with mobile app versions. In comparison, all top alternatives of 7shifts are fully cloud and mobile-based software solutions.
  • Cost: 7shifts pricing starts at $29.99 per month per location. A free trial offer and a free forever plan are available. In comparison, Homebase pricing starts at $14 per location per month. Sling pricing starts at $2 per user per month, and When I Work pricing starts at $4 per month per user. All top alternatives of 7shifts have free trial offers available. In addition, Homebase and Sling have free versions.
  • Customers/Industries: 7shifts is a restaurant-specific employee scheduling solution. In comparison, all top alternatives of 7shifts serve similar customers, including restaurants and hospitality-based businesses. In addition, Humanity Scheduling targets customers across all industries, Homebase targets businesses in beauty & wellness, universities use Sling, and healthcare organizations use When I Work.
  • Functionality: The 7shifts scheduling platform features machine learning auto-scheduler, geofencing, in-app team chat, payroll integration, applicant tracking, time clock, compliance, etc. Compared to its main alternatives, 7shifts has an applicant tracking system which none of its top alternatives have.
  • Popularity: 7shifts is a leading restaurant employee scheduling platform with over 700,000 users and 25,000 restaurants using the product. In comparison, When I Work has over 200,000 users, and over 100,000 small businesses use Homebase.
  • Scalability: The 7shifts solution can support restaurant businesses of all sizes, from single locations to enterprise restaurants and chains. In comparison, all top alternatives of 7shifts are equally scalable solutions.
  • Support: Support is available for users of the 7shifts platform via phone, email, and a knowledge base. Compared to its leading alternatives, 7shifts does not offer support via a live chat channel like Homebase and Sling.

What is the cost of 7shifts?

7shifts pricing is based on four subscription offerings: Comp, Entrée, The Works, and Gourmet. A free trial and a free forever version are available. 7shifts Comp is free, and it supports a single restaurant location with 30 employees per location. 7shifts Entree pricing starts at $29.99 per month per location, and it supports up to 50 locations with 30 employees per location.

7shifts The Works pricing starts at $69.99 per month per location, supporting up to 50 locations with an unlimited number of employees per location and additional features like geofencing and buddy punch prevention. 7shifts Gourmet is built for enterprise restaurant chains, and its pricing details are undisclosed. Gourmet supports payroll integrations and machine learning auto-scheduler.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for 7shifts. You can also find here pricing information from 7shifts's website.

What should you ask 7shifts during a demo session? (65 questions)

Schedule a demo with 7shifts and access 65 must ask questions for the vendor while watching 7shifts in action. Visit the vendor's website here.

Where 7shifts is used?

7shifts is a cloud-based restaurant employee scheduling and team management solution built to serve restaurant businesses of all sizes, from single locations to enterprise restaurants and chains. Notable clients that use 7shifts include Fork & Bottle, Pavement Coffeehouse, and Smoothie King.

List of categories

Budgeting & CPM
Financial reporting
Data Analysis Tools
Product Lifecycle Management
Enterprise Resource Planning
Human Resources
Employee Management
Employee Scheduling
Employee Onboarding
HR Department
Workforce Management
Scheduling

List of features

Mobile Access
Budgeting & CPM
Automated Scheduling
Employee Database
Group Scheduling
Multi-Location Support
Hourly Employee Tracking
Sick Leave Tracking
Scheduling

7shifts Vs. Alternatives

ITQlick rating
Score
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7shifts
ITQlick rating
4.7/5
Score
90/100
Pricing
2/10
License pricing
$17.99 per location/month
Functionality
22
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ScheduleBase
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WinCalendar
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4.3/5
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91/100
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6.4/10
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4
Deputy
ITQlick rating
4.7/5
Score
90/100
Pricing
2/10
License pricing
$2.50 per user/month
Functionality
17
Review
Jolt
ITQlick rating
4.7/5
Score
88/100
Pricing
2/10
License pricing
$79.99 per month
Functionality
22
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.