7shifts Review - why 4.7 stars?

Shlomi Lavi / updated: Apr 24, 2022

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What is 7shifts?

7shifts is a web based restaurant employee scheduling solution for businesses of all sizes. Its capabilities include labor cost forecasting, multi-location support, email notifications, and others. The software was designed and launched by 7shifts headquartered in Ottawa, Canada.

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Who is it best for?

The software is a viable solution for restaurants of all sizes and a variety of types. It can be used by small single-location joints as well as multi-location restaurant businesses. Some notable clients of the software include Urban Coffee Lounge, The Melting Pot, Hawaiian Time, and others.

Main features and functionalities

The software offers labor cost forecasting so that budget forecast can be seen in real time in relation to the schedule of the restaurant, thus allowing adjustment of the budget accordingly. Managers have access to log book where they can write logs for each day after their shift ends. Files can be attached to notes and organized into various categories.

7shifts offers multi-location support with the facility of notifying the staff immediately via text message and email about their shifts. The software also helps prevent the scheduling conflicts by plotting staff availability and time-off requests on the schedule.

What is the actual cost?

7shifts pricing is based on four subscription offerings: Comp, Entrée, The Works, and Gourmet. A free trial and a free forever version are available. 7shifts Comp is free, and it supports a single restaurant location with 30 employees per location. 7shifts Entree pricing starts at $29.99 per month per location, and it supports up to 50 locations with 30 employees per location.

7shifts The Works pricing starts at $69.99 per month per location, supporting up to 50 locations with an unlimited number of employees per location and additional features like geofencing and buddy punch prevention. 7shifts Gourmet is built for enterprise restaurant chains, and its pricing details are undisclosed. Gourmet supports payroll integrations and machine learning auto-scheduler.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for 7shifts. You can also find here pricing information from 7shifts's website.

Pros

• 7shifts is generally user-friendly and easy to understand
• The platform has an in-app team messaging function that facilitates communication between employees
• 7shifts has a free plan for single-location restaurants

Cons

• 7shifts does not have any feature for on-site clocking in or out
• The web-based platform suffered occasional glitches and crashes

How it stacks up?

Access a head to head analysis of 7shifts vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is 7shifts right for you or your business?

7shifts is a cloud-based restaurant employee scheduling and team management solution built to serve restaurant businesses of all sizes, from single locations to enterprise restaurants and chains. Notable clients that use 7shifts include Fork & Bottle, Pavement Coffeehouse, and Smoothie King.