Best 10 Inbound Call Center Software Products

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Top 10 Inbound Call Center Software Products

zendesk talk Review

zendesk talk

  • Small, medium and large size businesses
  • Mar 18, 2022
  • starts at $49 per user/month

Zendesk Talk is a VoIP call center software designed to help companies talk directly to their customers and provide personalized solutions to every issue they face. Being an integrated solution, Zendesk Talk enables users to manage voice in the same workspace and other channels.

Five9 Cloud Contact Center Review

Five9 Cloud Contact Center

  • Small, medium and large size businesses
  • Apr 03, 2022
  • starts at $100 per feature/month

Five9 Cloud Contact is a cloud-based contact center software helping users in the management of their inbound and outbound, multi-channel or blended contact centers.

Telax Hosted Call Center Review

Telax Hosted Call Center

  • SMBs
  • Dec 14, 2022
  • starts at $35 per user/month

Intermedia is a web-based contact center software that can offer users a cost effective and flexible customer service. It can reduce the costs and headaches of implementation, support and management of complex technologies. Users can get started with Intermedia anytime they want as it doesn’t requir...

Five9 Virtual Call Center Review

Five9 Virtual Call Center

  • Small, medium and large size businesses
  • May 22, 2022
  • starts at $149 per month

Five9 software is a comprehensive cloud-hosted contact center solution designed to serve inbound, outbound, omnichannel, or blended contact centers globally. The software uses the power of practical AI to enables agents customer service through email, phone, mobile, chat, and social media among othe...

XenCALL Predictive Dialer Review

XenCALL Predictive Dialer

  • SMBs
  • Dec 12, 2022
  • starts at $125 per license/month

ReadyMode is a cloud-based call center that is suitable for operations in businesses of all sizes from small-sized businesses, to large enterprises across numerous industries.

Ameyo Engage Review

Ameyo Engage

  • Small, medium and large size businesses
  • May 24, 2022
  • starts at $40 per user/month

Win more customers and orchestrate seamless customer journeys with a cloud based contact center software that grows with you.

QueueMetrics Review

QueueMetrics

  • Large business
  • May 16, 2022
  • starts at $500 per year

QueueMetrics is a call center software developed as a call center monitoring platform for controlling, measuring, and improving all facets of a call center.

Aceyus Call Center Review

Aceyus Call Center

  • Medium and large size businesses
  • May 15, 2022

The Aceyus Call Center is developed to help users in the optimization of their contact center operations through reporting, data collection, and data transformation solutions and contact treatment management.

Parakeet Review

Parakeet

  • Small, medium and large size businesses
  • Dec 13, 2022
  • starts at $15 per user/month

Parakeet is an award-winning cloud-based Call Center software, it is designed to support small, medium and large size call centers. Parakeet received a rating of 2.5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.

Enghouse Interactive Contact Center Review

Enghouse Interactive Contact C...

  • Small, medium and large size businesses
  • May 23, 2022
  • starts at $75 per user/month

Enghouse Interactive Contact Center is a call center software offering users with multi-channel contact management, operator attendant console, interactive voice response/IVR, quality assessment and call recording.