Best 8 Virtual Call Center Support Software Products

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Top 8 Virtual Call Center Support Software Products

8x8 Contact Center Review

8x8 Contact Center

  • SMBs
  • Mar 09, 2022
  • starts at $15 per user/month

8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy-to-use yet extremely powerful contact center.   8x8 Virtual Contact Center was develope...

Five9 Virtual Call Center Review

Five9 Virtual Call Center

  • Small, medium and large size businesses
  • May 22, 2022
  • starts at $149 per month

Five9 software is a comprehensive cloud-hosted contact center solution designed to serve inbound, outbound, omnichannel, or blended contact centers globally. The software uses the power of practical AI to enables agents customer service through email, phone, mobile, chat, and social media among othe...

Matrix software Review

Matrix software

  • Small, medium and large size businesses
  • Jan 04, 2022

Matrix Software specialized in software solutions for structural engineers, steel construction and doors & windows industry. You can make it with Matrix, using powerful and proven solutions for the design and manufacture of buildings.

Aspect Unified IP Review

Aspect Unified IP

  • Medium and large size businesses
  • Mar 26, 2022

Aspect Unified IP is communications software which offers inbound and out-bound omnichannel capabilities for medium and large companies. It has call center capabilities including ACD, CRM integration, outbound dialer, escalation strategies, skills-based routing, web collaboration and more.

USAN Predictive Dialer Review

USAN Predictive Dialer

  • Small business, Large business
  • Mar 26, 2022
  • starts at $34.95 per license

USAN Predictive Dialer is a web based Customer Relationship Management (CRM) Software that provides multiple-user call, note-taking and contact reminders facility to users. It offers configurable contact centre software. USAN (United States Advanced Network) is a Atlanta based technology company....

RingCentral Review

RingCentral

  • SMBs
  • Apr 19, 2022
  • starts at $20 per user/month

RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.

TENIOS Review

TENIOS

  • Small, medium and large size businesses
  • May 11, 2022

Enables programmatic interpretation of voice for message personalization or automation of speech dialog scripts. AI-based services such as Automatic Speech Recognition (ASR) can be integrated via Voice-API.

Market Dialer Review

Market Dialer

  • Small business, Large business
  • Nov 09, 2019
  • starts at $149 per user/month

Market Dialer is cloud based contact and call center support software for your business. The software provides comprehensive contact center solution along with a personalized customer support service. It was designed and launched by Convoso (formerly SafeSoft Solutions), headquartered in California,...