Best 10 Customer Support Tracking Software Products

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Top 10 Customer Support Tracking Software Products

Nextiva Hosted Call Center Review

Nextiva Hosted Call Center

  • Small, medium and large size businesses
  • Dec 26, 2022
  • starts at $11.95 per user/month

Nextiva is a cloud-based business phone system offered to companies. It can be integrated with various CRM applications. It offers two different packages for differently sized organizations. Using its powerful features, the company and product enhances work performance by means of communication.   ...

Zoho CRM Review

Zoho CRM

  • Small, medium and large size businesses
  • Mar 07, 2023
  • starts at $14 per user/month

Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team collaboration and more.

Salesforce Review

Salesforce

  • Small, medium and large size businesses
  • Apr 10, 2024
  • starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offers various solutions that include sales, marketing, service, commerce, engagement, integrat...

Customer Thermometer Review

Customer Thermometer

  • Start up, Small business, Medium business, Large business
  • Mar 08, 2022
  • starts at $29 per month

Customer Thermometer software is an on-premise cloud-hosted Customer Support solution that helps its users to receive real-time and actionable feedback from every email they send. The platform is a business application that users can use to gauge the mood of their customers through a 1-click respons...

Zoho Support Review

Zoho Support

  • Start up, Small business, Medium business, Large business
  • Mar 09, 2022
  • starts at $12 per user/month

Zoho Desk is a cloud-based help desk solution designed to cater to businesses of all sizes. Some of its core features include customer support portal, contract management, and report creation.

Zendesk Review

Zendesk

  • Small, medium and large size businesses
  • Sep 28, 2023
  • starts at $49 per agent/month

Zendesk is a SaaS and a cloud-based customer service software that help the user to manage customers. The solution enables the user to build more meaningful productive as well as personal relationships with customers.

Wintac Review

Wintac

  • Small businesses and start ups
  • Mar 19, 2022
  • starts at $1,495 per license

Wintac is a cloud based field service software designed for small to medium sized service companies that require a centralized management solution. It supports field service and allows you real time interaction with your staff on site. Intac International was founded in 1988 in Burlington, Mass...

SugarCRM Review

SugarCRM

  • Start up, Small business, Medium business, Large business
  • Mar 07, 2023
  • starts at $49 per user/month

SugarCRM is a complete customer relationship management software that is offered on the cloud and serves businesses for any size. The software helps businesses to handle various functions such as sales automation, account management, marketing automation, as well as customer relationship management...

Desk-com Review

Desk-com

  • Small, medium and large size businesses
  • Apr 18, 2022
  • starts at $25 per user/month

Provide answers faster and deliver smarter service in any channel with the world’s #1 customer support solution – no matter the size of your business.

Act-On Review

Act-On

  • Small, medium and large size businesses
  • Mar 03, 2022
  • starts at $900 per month

Act-On is a cloud-based marketing automation software solution that is geared towards aiding companies, as well as marketers, streamline their marketing processes and projects.