Best 7 Social Customer Care Software Products

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Top 7 Social Customer Care Software Products

Hootsuite

  • Small, medium and large size businesses
  • Mar 10, 2022
  • starts at $49 per user/month

Hootsuite is the world’s most widely used social media relationship platform with more than 10 million users, including 744 of the Fortune 1000 companies that trust Hootsuite to manage their social media programs across multiple social networks from one integrated dashboard.


Radian6

  • Start up, Small business, Medium business, Large business
  • Mar 12, 2022
  • starts at $1,000 per organization/month

Radian6 is a cloud-based social media monitoring & analysis that offers automated tracking of conversations across various online channels from websites to social media.


inContact Hosted Call Center S...

  • Medium and large size businesses
  • Oct 04, 2022
  • starts at $100 per user/month

inContact Hosted Call Centre Software is a hosted and SaaS based system that provides the call centres with innovative technologies. With its cloud based system, it helps companies in reducing cost of every client interaction that takes place. inContact is a on-demand contact centre software provid...

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Mothernode CRM

  • Small, medium and large size businesses
  • Feb 01, 2023
  • starts at $49 per user/month

Mothernode CRM is a customer management solution offered as SaaS for small and medium businesses. This comprehensive tool combines both CRM and ERP features that increase business efficiency. Mothernode CRM mainly focuses on sales and consumer management, and is designed to increase business efficie...


Infor Epiphany

  • Small, medium and large size businesses
  • Feb 19, 2022

Infor Epiphany provides software for customer experience management. The solution includes modules that cover the full customer cycle from interaction, marketing, sales, service and optimization of the customer experience with the organization. Infor is a leading enterprise software provider that d...


Sprout Social

  • Medium and large size businesses
  • May 06, 2022
  • starts at $39 per user/month

Sprout Socialis a social media management software that can help users to grow their social media presence. It can help users to find new customers and can ensure faster and smarter social communications with its collaborative environment. This software can help users to give replies to their custom...


Addvocate

  • Start up, Small business, Medium business, Large business
  • Dec 13, 2021
  • starts at $5 per license

Content is key for creating value customers crave. Create a culture that embraces coworker goodwill. Build genuine connections with customers. Teams are color coded to recognize at a glance. Identify social sharers across your organization. It's all about you, your content, and your results. S...