Best 10 Incident / Request Management Software Products

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Top 10 Incident / Request Management Software Products

SolarWinds Review

SolarWinds

  • Start up, Small business, Medium business, Large business
  • Dec 11, 2022
  • starts at $19 per technician/month

SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and more.

Zoho Support Review

Zoho Support

  • Start up, Small business, Medium business, Large business
  • Mar 09, 2022
  • starts at $12 per user/month

Zoho Desk is a cloud-based help desk solution designed to cater to businesses of all sizes. Some of its core features include customer support portal, contract management, and report creation.

Desk-com Review

Desk-com

  • Small, medium and large size businesses
  • Apr 18, 2022
  • starts at $25 per user/month

Provide answers faster and deliver smarter service in any channel with the world’s #1 customer support solution – no matter the size of your business.

Gazelle Review

Gazelle

  • Small businesses and start ups
  • Apr 27, 2022
  • starts at $18 per feature/month

The Gazelle software is a software solution that turns usable customer information into data that can help clients identify business opportunities for keeping their current customers and acquiring new customers. Most companies and clients don’t realize the true value of the information that they hav...

Alloy Navigator Review

Alloy Navigator

  • Small, medium and large size businesses
  • May 17, 2022
  • starts at $19 per technician/month

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful re...

Vision Helpdesk Review

Vision Helpdesk

  • Small, medium and large size businesses
  • Jul 04, 2022
  • starts at $12 per agent/month

Vision Helpdesk is a web based help desk software solution for the customer support service of your business. The software was designed and launched by Vision Helpdesk headquartered in Mumbai, India. It provides an integrated customer support service incorporating such services as calls, email, and ...

HelpStar ITIL Help Desk Software Review

HelpStar ITIL Help Desk Softwa...

  • Small, medium and large size businesses
  • Jul 15, 2022
  • starts at $49 per user/month

HelpSTAR ServicePRO is a professional service desk software that can help users to manage tickets and workflows. This software can help users to optimize their operational efficiency and is completely web-based. Users can get complete control over services challenges using this software. HelpSTAR...

WORK[etc] Review

WORK[etc]

  • Small, medium and large size businesses
  • Jul 25, 2022
  • starts at $78 per 2 users/month

WORK[etc] is a business management solution specifically designed to help small business owners. The software can help users to manage their entire business right from their single CRM solution. People can work from anywhere, anytime using this software and centralize customer and employee communica...

Web+Center Review

Web+Center

  • Small businesses and start ups
  • Aug 02, 2022
  • starts at $300 per license

Web+Center is a web-based help desk software that offers IT help desk and customer support solution in both onsite and cloud-based deployment models. The software offers tailor made solution to meet all your specific business needs and is highly customizable. Moreover, the software is open source an...

BMC Track-It! Review

BMC Track-It!

  • SMBs
  • Aug 02, 2022
  • starts at $995 per license

BMC Track-It! is an IT help desk software that can help users everything they need to get complete control of their asset management and help desk. The module-structured software offers everything you need for managing your IT help desk starting from knowledge base solutions to software license mana...