Saturday, January 23, 2021

Five9 vs 8×8

Best Call Center: Five9 vs 8x8 A reputable contact center provider will make it easier for your business to make and receive calls in large volumes. Now you must be wondering which...
IVR (Interactive voice response) Systems

2018’s Top 5 IVR (Interactive voice response) Systems

2018's Top 5 IVR (Interactive voice response) Systems - Interactive voice response (IVR) systems are designed to streamline the performance of an inbound contact center. In fact, an IVR can function...

Mistakes to Avoid When Choosing Call Center Solution

When it comes to choosing call center software, you are looking for a tool that meets the needs of your organization as well as customers while keeping cost in check. Customers...