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Articles, News & Best Practices on Customer Management Software

2018 Best Hotel CRM Software

The hospitality industry is all about customer interaction, with a focus on improving customer experience. Hospitality customer relationship management (CRM) software is vital to the hotel industry, designed to help businesses...

2018 Best CRM Solutions for Casinos

Casino customer relationship management (CRM) software is designed to enable casino managers to monitor players and keep a close watch on the relative value of repeat customers. In a casino environment,...

Top 5 CRM Software for SMBs

Customer Relationship Management (CRM) software is focused on managing and developing the way in which customers interact with an organization. It looks at the multiple avenues available, including marketing & sales...

Top 5 CRM Software for Large Businesses

Customer Relationship Management (CRM) is the foundation stone of any business that relies on maintaining and continuously expanding his customer base. CRM software solutions are one of the most important tools that...

CRM in 2020: How Will It Look Like?

Today, a comprehensive software solution with an intuitive interface that manages content, integrates with email, and tracks sales activities is a highly valuable investment. These features make customer relationship management (CRM)...
customer-experience

3 Help Desk Software Alternatives for Zendesk

When it comes to solving your customer's issues regarding your services or products, you need to manage the situation quickly and efficiently. That's why the Help Desk Software you choose for...

Choosing a CRM Software – Sales

Let me start by saying "Wow…!" ☺. Selecting a CRM system focusing on sales force automation and processes is a huge task. Sales force automation capabilities cross the entire organization from top...

Top 5 Sales & Marketing Automation Software for SMBs

Sales automation covers the main components of the sales process including order management, inventory control, customer management and sales forecasting. Whereas marketing automation focuses on the customer marketing process and seeks...

2018 Best Real Estate CRM & Contact Management Software

As a real estate firm, you need more than a database to store the leads and contacts you gain from your marketing efforts. You need cutting-edge contact management software, which is...

Marketing & Sales Force Automation: 5 Common Mistakes

Sales force automation (SFA) software is designed to make the sales team more effective and streamline sales processes by automating tasks. The powerful software helps your sales professionals in effective sales...