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2018 Best Hotel CRM Software

The hospitality industry is all about customer interaction, with a focus on improving customer experience. Hospitality customer relationship management (CRM) software is vital to the hotel industry, designed to help businesses...

What is BPM: How Can It Support Your Business

Business Process Management or BPM is a practice designed to execute, model, automate, control, and optimize business activity flows. It is a way of observing and controlling the processes in an...

What do you think about Salesforce?

Customer relationship management (CRM) software solutions such as Salesforce is known to improve sales productivity and efficiency in organizations. We determined 10 statements about Salesforce, let us know if you agree to...

Choosing a CRM Software – Customer Support

Although this article will discusses the selection of a CRM system focused on customer support, few things must be said about CRM systems in general. CRM systems are the backbone of every...

5 Lead Management Solutions for Startups

Lead Management is the first step in the sales process where a business creates and maintains an ongoing list of potential customers which will eventually turn into committed clientele. To help this process, Lead Management...

Zoho CRM vs Insightly

A CRM (customer relationship management) solution is the go-to software for businesses of all sizes across a range of industry verticals. But with so many solutions in the market contending for...

Enterprise CRM: Microsoft Dynamics AX, Oracle, and SAP

Enterprise customer relationship management (CRM) systems are designed for large businesses with varying needs and multi-faceted customer-facing approaches, but it works equally good for small enterprises. With multiple departments and sales teams,...

2018’s Best Ticketing Apps

2018's Best Ticketing Apps Every business wants to ensure that its customers and employees stay happy. Earlier, manual ticketing would cost customers, organizers, and promotion companies time. But the advent of ticketing software...

Hubspot CRM Review

If you are looking for a tool that is flexible enough to adapt to your unique business processes, without actually slowing down sales, then HubSpot CRM may come in handy. The...

5 Cheap Alternatives to Salesforce

According to a Salesforce.com blog, Customer Relationship Management (CRM) can improve sales productivity by 30% if used correctly by an organization. With basic features like account and contact management, lead scoring,...