When it comes to choosing a reliable VOIP system for business, you want a scalable, flexible, and feature-rich solution that caters to all of your needs. Options are galore and are certain to leave you overwhelmed. Here are two popular solutions that you can consider.
Skype for Business Vs RingCentral
Overview
Skype for Business: Formerly known as Lync 2013, Skype for business comes complete with voice, video, and text features, making it simple to collaborate on projects and do things together irrespective of location. Whether you plan to share work in progress, hold a virtual meeting, or connect with colleagues, Skype for business can come in handy, combining the capabilities of Lync and Skype on mobile.
With a Skype for Business or Lync account, you can enjoy the full functionality of the Skype for Business system on your mobile device. This includes using the easy-to-use platform on mobile for instant messaging, voice & video over wireless, meetings, and calling features.
RingCentral: A full-featured cloud-based business phone, RingCentral combines reliable phone and fax service, advanced call management, and mobile applications for iOS and Android. The apps come pre-configured and are ready for use, providing a consistent experience to all users, so you can optimize communications with enterprise-class call handling, voice, text, and mobile capabilities.
Skype for Business is designed as a communication and collaboration tool. Its text, voice, and video capabilities make it easier for users to share experiences with anyone anytime. With the tool, you can connect and collaborate through video, audio, conferencing, and sharing.
Devices
Skype for Business: Connect with the team using the Skype for Business mobile apps across Android, Windows, and iOS, bringing in remote participants from across the globe.
RingCentral: RingCentral is designed for on-the-go professionals, as it has the capability to route calls to employees irrespective of location. The inbound call management and VoIP solution easily connect users to incoming calls through the cloud and desktop.
Integration
Skype for Business: The communication and collaboration phone solution can be easily integrated with Microsoft, Azure, Communication Contact Center, and Office 365.
RingCentral: The VOIP system seamlessly integrates with a range of software and cloud apps, including Dropbox™, Salesforce®, Microsoft, Google, Oracle®, and Zendesk. It doesn’t require costly and complicated upgrades.
Security
Skype: Communications across Skype are protected by encryption and authentication. With 256-bit AES encryption, Skype encrypts communication between users, which safeguards data and information shared on the platform. The encryption feature is inherent and transparent to callers.
RingCentral: With multiple layers of security, RingCentral safeguards your data and communications shared in the platform while preventing you from fraud and abuse. Additionally, there is a full-time fraud prevention department that runs a robust security program to keep things secure within the platform, so users can enjoy peace of mind that their data is secure. Not only this, RingCentral guarantees transmission security to prevent interception of communications through Secure Real-Time Transport Protocol encryption between endpoints.
Pricing
Skype: The basic VOIP plan is available as a free service, though you can upgrade your plans for a price to include more features. The full-featured plan may be taken as a standalone plan or part of Office 365 plans. Some of the additional features include file storage, email, and Office applications, among others.
RingCentral: It’s a complete phone solution that is available in different plans. Start with a free trial to determine how the application works with your system. However, upgrading to different plans gives you additional features, including more integrations, automatic call recording, HD voice, and inbound caller ID name, among others.
Business
Skype: Skype for business is a handy collaboration and VOIP tool for businesses of all sizes, including small, medium, and large. However, some functionalities might require users to update to Skype for Business Server, which may not be available to all users.
RingCentral: The cloud phone solution is a better solution for small and medium businesses. The app allows admins to easily manage everything anywhere, anytime, from devices to users and locations. The platform makes it easy for users to control many settings.
Interacting, collaborating, and communicating online just got easier with VOIP solutions. The better you communicate, the better your business performs. Communication is the essence of any successful business. With a number of VOIP solutions competing against each other, it is difficult to make a choice,
If you are still wondering which of the two is better RingCentral vs Skype for business, let ITQlick experts guide you through this. Depending on your specific business needs, we will make foolproof recommendations, so you do not have to look elsewhere for a solution.