Best Field Service Software for Your Business (Jan 2022) – Field service management software is designed for field workers to manage and optimize different field activities, including scheduling, tracking, integrating inventory, and tracing vehicles.
The solution is particularly useful for services companies that manufacture industrial products that require on-site services, including equipment deployment, repair, maintenance, and cleaning.
With such a software tool handy, managers and supervisors can allocate workers to field tasks and effortlessly track their performance.
For employees, the software comes in handy to find details about their tasks, depending on their availability, type of work, and physical location. This enables them to optimize time and resources for each job. The best field service software
- Helps managers prioritize fieldwork
- Provides information for field workers on their allocated tasks
- Helps managers optimize human and material resources
- Enables field workers to seamlessly communicate with customers, colleagues, or business partners to address problems
Field Service Management Software
mHelpDesk
The cloud-based field service solution provides complete visibility for field staff and systematizes customer data and requests. With all the information in one place, mHelpDesk is the best solution for field service-oriented businesses.
The web-based solution is accessible anywhere anytime, so technicians can use the software from their mobile phones. With mHelpDesk, it is easier to access staff schedules, so field employees can be alerted and dispatched in a timely manner.
Work orders are easy to customize, which enables businesses to create work order templates. The mobile app comes integrated with QuickBooks.
Cons: mHelpDesk lacks accounting integration and inventory management.
Wintac
The cloud-based field service management software is designed for small to medium businesses. It works as a centralized management solution that is specially designed to support field service activities.
Managers can leverage the solution for real-time interaction with field workers to track and monitor work progress. Wintec supports key service management features, including scheduling, calendar, interactions, and real-time management.
Integration with QuickBooks makes accounting an effortless job. The invoicing feature accelerates the billing process. The scheduling option makes task designation a breeze. Integration with QuickBooks ensures greater transparency.
Cons: With Wintec, reporting data is limited.
Jobber
The field service management software makes the task of managing field service easier than ever. Jobber helps neatly organize every task, from managing customer lists to interaction, scheduling, invoicing, and billing. The solution is fast and easy to use, and you can get your fieldwork done with ease.
Designed with robust features, Jobber enables you to track all interactions. The client tracking feature can manage contact information, client history, and notes. Leverage the calendar feature to schedule jobs on an hourly or daily basis. With the map feature, users can track locations in real-time.
Cons: With Jobber, users cannot send direct emails to clients.
PestPac
The field service software comes with a range of pre-loaded recurring schedules. With PestPac, it is easier to create inspection services.
The software helps process renewal payments. Some leading capabilities of the solution include lead source tracking, scheduling visits, service order management, real-time route and vehicle tracking, invoice processing, customized reporting, and inventory management.
The solution integrates GPS tracking for monitoring vehicle speed. PestPac can track vehicles and monitor driver behavior. It supports invoicing & payments and customer management.
Cons: The application focuses on the pest control industry.
FieldLocate
The field service management software is designed for businesses to keep track of assets. FieldLocate is easy to deploy and streamlines service operations. The solution can give field technicians easy access to critical information anytime, anywhere.
The field service software comes with a range of services to make field management easier.
This includes reporting, scheduling and dispatch, employee hour reports, tracking, work order management, revenue reports, estimate generation, and employee time sheets. With the service scheduling feature, it is easier to get automated alerts to locate technicians and dispatch the nearest worker.
Cons: The solution offers limited asset management features.
Are you looking for field service software to manage the scheduling and tracking of field operations? A good solution has all the features to make things easier for the management, technicians, field workers, and customers.
It provides customer information, schedules, routes, and information related to parts and supplies. The best field service management solution can schedule outside agents, manage work orders, and track field workers.
There are numerous other field service software tools on the market. You might be wondering which one to choose for your business growth. Well, you can get in touch with ITQlick today. Our experts can guide you on how to go about it.
We will help you find the best solution for your business that can help you grow, improve, and succeed.