Top 20 Auto Dialer / Predictive Dialer Software (Feb 2023)

2023's Best 21 Auto Dialer / Predictive Dialer Systems

Shlomi LaviShlomi Lavi / Feb 01, 2023

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1. Winleads

  • Best for: SMBs
  • Price: starts at $495 per license
  • Mar 14, 2022
Compare Winleads Vs. Winleads

Winleads is a cloud-based and an on-premise call center software solution which can be used to make thousands of calls and also use to prescreen potential clients for the business. Winleads is available as SaaS, and also a Windows.


2. FrontSpin

  • Best for: Small, medium and large size businesses
  • Price: Has a free version
  • Jun 22, 2022
Compare FrontSpin Vs. Winleads

FrontSpin is a cloud-based contact center management solution offer users with interactive tools for the management of sales and service communication. Its sales communication solution can streamline the sale cycle.


3. DialerAI

  • Best for: Medium and large size businesses
  • Price: starts at $199 per month
  • May 07, 2022
Compare DialerAI Vs. Winleads

Predictive dialling and Voice broadcasting is a cost effective and efficient way of talking to your existing customers and generating leads maximising your outbound call-center performance


4. Noble Suite

  • Best for: Small, medium and large size businesses
  • Price:
  • May 28, 2022
Compare Noble Suite Vs. Winleads

Every customer contact is an opportunity to delight, to solve a problem or to make a connection. Noble Systems, the leader in customer contact technology, provides contact centres worldwide with unified solutions that elevate performance and drive new levels of productivity and efficiency.


5. Matrix software

  • Best for: Small, medium and large size businesses
  • Price:
  • Jan 04, 2022
Compare Matrix software Vs. Winleads

Matrix Software specialized in software solutions for structural engineers, steel construction and doors & windows industry. You can make it with Matrix, using powerful and proven solutions for the design and manufacture of buildings.


6. PhoneBurner

  • Best for: Small, medium and large size businesses
  • Price: starts at $127 per user/month
  • Jan 26, 2023
Compare PhoneBurner Vs. Winleads

PhoneBurner is cloud-based outbound call center software that enables its users to log in to their PCs from anywhere and perform dial sessions from any phone. It offers a delay-free dialer that ensures that users can call their contacts without them knowing that one is using the software.


7. PIMS Dialer

  • Best for: Small businesses and start ups
  • Price: starts at $150 per user/month
  • Feb 01, 2023
Compare PIMS Dialer Vs. Winleads

PIMS Dialer is a web based predictive dialing solution for businesses of all sizes. Its capabilities include call monitoring, call scheduling, FCC compliance, and others. The software was designed and launched by Pimsware LLC headquartered in Georgia, United States.


8. Newfies-Dialer

  • Best for: Small, medium and large size businesses
  • Price: starts at $199 per month
  • Feb 17, 2022
Compare Newfies-Dialer Vs. Winleads

Newfies-Dialer is a robust auto-dialer and voice broadcasting program that can be scaled efficiently on the distributed architecture of concurrent calls.


9. CallShaper

  • Best for: SMBs
  • Price: starts at $75 per month
  • Mar 07, 2022
Compare CallShaper Vs. Winleads

CallShaper is a trending cloud-based Call Center software, it is designed to support small and medium size call centers. CallShaper received a rating of 4.9 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutions.


10. USAN Predictive Dialer

  • Best for: Small business, Large business
  • Price: starts at $34.95 per license
  • Mar 26, 2022
Compare USAN Predictive Dialer Vs. Winleads

USAN Predictive Dialer is a web based Customer Relationship Management (CRM) Software that provides multiple-user call, note-taking and contact reminders facility to users. It offers configurable contact centre software. USAN (United States Advanced Network) is a Atlanta based technology company....


Pricing Guide - Auto Dialer / Predictive Dialer Software:

Auto Dialers and Predictive Dialers Pricing

Auto-Dialer Software Price Ranges

Organizations would typically have to pay between $7 and more than $64 a month for Auto Dialer Software. However, subscription plans may also include charges for AI integrations and third party services. Users can consider Auto-Dialer Software prices based on the size of the workforce, pricing status, and method of deployment; the breakdown is as follows:

  • Users can choose from free and open-source Auto-Dialer Software products For example, GetCalley is for free and has Pro and Teams subscriptions as well, both of which cost $20 and $40 a month, respectively. CallCenterHosting Auto Dialer is free, with a paid version that starts at $10 a month.
  • Small businesses can expect a price within $9 and $79 a month for Auto-Dialer Software. For example, Voiso Startup costs $49 a month, with a Professional plan for $79 a month. EngageBay Basic costs $9 per month, with a Growth plan which has a price of $30 monthly, and JustCall pricing starts at $25 per month.
  • Midsized companies can acquire Auto-Dialer Software at price points within $80- $150a month. For instance, Five9 cost price starts at $150 a month, PhoneBurner at $149 per month, and Agile CRM at $80 monthly.
  • Large corporations would have to pay upwards of $169 monthly for Auto-Dialer Software products. For illustration, ChaseData Enterprise costs $169 a month, RingCentral Engage Voice pricing goes for $199 per month, and Newfies Dialer cost price starts at $199 monthly for 25 ports.
  • Auto-Dialer Software based on Windows has prices between $45 and $495 a month. Ozonetel CloudAgent pricing, for example, goes for $45 a month, WinLeads for $495 per month, and CallShaper for $75 monthly.
  • MacOS platform has Auto-Dialer Software products whose prices fall within $29 and $40 a month. For example, Kixie pricing goes for $29 a month, Aircall for $30 per month, and uContact for $40 monthly.
  • Android users can expect to pay up to $100 for Auto-Dialer Software. For instance, YTel Platform costs $100 outright, CallingPost goes for $5 per month, and Genesys Cloud for $75 a month.
  • Web-based Auto-Dialer Software products have price points within $5 and $99 a month. For example, CallFire pricing starts at $99 a month, Call Center Studio at $69 per month, and GoDial at $5 monthly.

Predictive Dialer Software Price Ranges

Establishments can expect Predictive Dialer software prices to be between $12 and over $110 a month for their base subscriptions. Some vendors can charge extra for features such as Online stores support, chat, and video call functionality. The analysis of Predictive Dialer software price ranges are as follows:

  • Free and Open-source Predictive Dialer software is available for users. For example, Bitrix24 is free, with a paid subscription, which starts at $24 a month. ViciDial is also free, but its subscription plans cost up to $400 a month. Frontspin and Focus Contact Center both have free base plans as well.
  • Small-sized companies can expect to acquire Predictive Dialer Software for $10-$59 a month. For example, Predictive Dialer by Blue Telecoms starts at $38 a month, Dolphin Pro at $59 per month, and Hello Hunter at $10 a month.
  • Medium-sized businesses can expect to pay up to $199 a month for Predictive Dialer software. For example, ContactPro Hosted Dialer pricing starts at $193 a month, ClientCallPlus costs around $150 per month, and Hosted Predictive Dialer at $99 monthly.
  • Large Corporations would have to pay between $500 and $5000 for Predictive Dialer software. For instance, Noetica Synthesys cost price begins at $1000 a month, InterDialog Dialer pricing goes for $5000 outright, and Spitfire has a one-time cost price of $500.
  • Predictive Dialer Software for Windows generally has price points that could be up to $1700. For example, DC Contact Center pricing starts at $1700 one-time licensing, Hosted Phone Systems at $9 per month, and Pamar Collection System at $150 monthly.
  • MacOS users can expect to pay between $30 and $292 a month for Predictive Dialer software. For illustration, Pims Auto Dialer cost price starts at $125 a month, MegaDialer at $292 per month, and Ringio at $30 monthly.
  • Users can acquire Web-based Predictive Dialer software for prices up to $100 a month. Dialshree pricing, for instance, starts at $100 a month, Greenlight CRM at $62 per month, and Genesis Dialer at $150 monthly.

11. Aspect Unified IP

  • Best for: Medium and large size businesses
  • Price:
  • Mar 26, 2022
Compare Aspect Unified IP Vs. Winleads

Aspect Unified IP is communications software which offers inbound and out-bound omnichannel capabilities for medium and large companies. It has call center capabilities including ACD, CRM integration, outbound dialer, escalation strategies, skills-based routing, web collaboration and more.


12. eTollFree

  • Best for: Small businesses and start ups
  • Price: starts at $99 per month
  • Nov 05, 2022
Compare eTollFree Vs. Winleads

eTollFree is a cloud-based business phone system that helps businesses take control of their data, preview dialing, listen-in on calls, and manage agents all on one dashboard.


13. ConnectLeader Team Dialer Software

  • Best for: Medium and large size businesses
  • Price:
  • Aug 09, 2019
Compare ConnectLeader Team Dialer Software Vs. Winleads

ConnectLeader Team Dialer Software is a trending cloud-based Auto Dialer / Predictive Dialer software, it is designed to support medium and large size business. ConnectLeader Team Dialer Software received a rating of 4.8 from ITQlick team. The software cost is considered average (2.6/5) when compar...


14. VICIdial Contact Center

  • Best for: Small, medium and large size businesses
  • Price: Has a free version
  • Sep 24, 2019
Compare VICIdial Contact Center Vs. Winleads

VICIdial is a cloud-based contact center aimed to interact with the Asterisk Open-Source PBX Phone system. VICIdial core features include Outbound, Inbound, and Blended call handling and Inbound Email handling, Outbound agent-controlled, broadcast, and predictive dialing and integrated call recordin...


15. OneDrive Migrator Software

  • Best for: Start up, Small business, Medium business, Large business, Private use
  • Price: starts at $5 per license
  • Mar 13, 2020
Compare OneDrive Migrator Software Vs. Winleads

OneDrive Migrator Software is a fast growing cloud-based Auto Dialer / Predictive Dialer software, it is designed to support small, medium and large size business. OneDrive Migrator Software received a rating of 4.1 from ITQlick team. The software cost is considered average (2.6/5) when compared to...


16. OLK Converter Software

  • Best for: Start up, Small business, Medium business, Large business, Private use
  • Price: starts at $69 per license
  • Mar 13, 2020
Compare OLK Converter Software Vs. Winleads

OLK Converter Software is a growing cloud-based Auto Dialer / Predictive Dialer software, it is designed to support small, medium and large size business. OLK Converter Software received a rating of 4.1 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative...


17. Predictive Dialer

  • Best for: SMBs
  • Price: starts at $195 per license
  • Sep 19, 2019
Compare Predictive Dialer Vs. Winleads

Predictive Dialer is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. Predictive Dialer received a rating of 4 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutions.


18. Maildir Converter Software

  • Best for: Start up, Small business, Medium business, Large business, Private use
  • Price:
  • Oct 16, 2019
Compare Maildir Converter Software Vs. Winleads

Maildir Converter Software is a growing cloud-based Auto Dialer / Predictive Dialer software, it is designed to support small, medium and large size business. Maildir Converter Software received a rating of 4.1 from ITQlick team. The software cost is considered affordable (2.4/5) when compared to a...


19. ConnectLeader Personal Dialer Software

  • Best for: Start up, Small business, Medium business
  • Price:
  • Oct 02, 2019
Compare ConnectLeader Personal Dialer Software Vs. Winleads

ConnectLeader Personal Dialer Software is a leading cloud-based Auto Dialer / Predictive Dialer software, it is designed to support small and medium size business. ConnectLeader Personal Dialer Software received a rating of 3.4 from ITQlick team. The software cost is considered average (2.9/5) when...


20. Hotmail Backup Software

  • Best for: Start up, Small business, Medium business, Large business, Private use
  • Price:
  • Oct 29, 2019
Compare Hotmail Backup Software Vs. Winleads

Hotmail Backup Software is a growing cloud-based Auto Dialer / Predictive Dialer software, it is designed to support small, medium and large size business. Hotmail Backup Software received a rating of 4.1 from ITQlick team. The software cost is considered affordable (1.9/5) when compared to alterna...



A Buyer's Guide to Business Software Solutions

How to Evaluate and Buy Business Software
 
If you’re somehow puzzled if this article is only for a specific size of business, no, it’s not. This is for you SMEs, MNEs and start-ups software buyers. Also, we’re not talking about a specific software solution here. Whether the software solution that you’re planning to buy is for Accounting, Business Intelligence, ERP, CRM, Help Desk, Maintenance Management or other types of application, one thing is for sure; with the help of this article, you will be able to know the right process in evaluating and buying a business software solution.
 
We’ve been into the software business for years and we’re seeing a lot of nitty-gritty things that often bring confusions and hesitations to many companies looking for better software solutions. Some companies can’t afford to let go their legacy systems while a few is encountering technological snags once the new system is in place. While this is the underlying truth behind software acquisition and implementation, what’s exciting about buying a business software solution is that there is a clear and obvious proof that thousands of companies and corporations today are happy with the benefits this technology is bringing into their respective businesses.  There is a significant increase in their revenue and the growth is on-going. And it’s easy to say; many from the Fortune 500 companies are making a lot of money because of their smartly-acquired business software.
 
So, let’s get straight to the point. What should you do in order to acquire that business software that could make your organization achieve its goals? The answer to this is pretty straightforward: evaluate and buy that right business software. Yes, that’s what you need to do and here’s the best manual from ITQlick.com that could certainly help you in doing that strategically.
 
Consider the Needs of Your Organization
Let’s assume that at this point, the entire management team agreed that you are ready to invest on a certain software application. The budget has been compromised and the key persons who will be involved in the acquisition process were already identified. Therefore, it’s time to approach things the project management way.
 
Define the Project
Every business software solution is categorized base on application type, features, deployment model, market size and pricing model. Remember that our objective here is to evaluate and buy a business software product that will fit into the size and present needs of your business. So what the project management team should try to deal with first is to define the real requirements of your business exactly base on the categories set by the software industry. Moreover, by doing this activity, you are already narrowing down your search for the right solution. Now, consider bringing this list of FAQs to the project management and aim to come up with clear-cut answers.
 
  1. What type of software is needed? Is it Integrated-Suite, Best-of-Breed or Industry-Specific? Ask your CEO’s main agenda and find the perfect match from these available options.
  2. What are the core and secondary features? Are you looking for basic, advanced or hi-end features? List down the specific features per category and allow the department managers and supervisors to give their insights on this list.
  3. How are you going to deploy the system? Would it be on-premise, cloud-based, hosted, or mobile-based? Weigh these options with the help of your CIO.
  4. Are you going for Tier 1, Tier 2 or Tier 3 vendors? Their offered solutions are base on the size of their target market - SMEs, MNEs or start-ups. Seek your CFO’s advice as it is important to match your financial capacity against the cost of the solution that the providers have for you.
  5. Are you willing to pay for the perpetuity software license or a subscription-based solution is way better? How many users are there and what would be their roles in using the system? Solicit feedbacks from future end users for they know better what challenges and risks might possibly come along their way when they’re using the system.
 
Finalize the BOM or List of Requirements
After providing definite answers on the above questions, we can say that the project has already been defined. Your procurement team is now ready to do their role in the acquisition process of this solution. However, in order for them to execute their job properly, they must have the complete list of requirements - features, specifications, hardware, and the software product. In other words, the Bill-of-Materials (BOM) that is final, complete and well-prepared must be handed over to the procurement director. Needless to say, it is very important that everybody is following the company purchasing and procurement protocols at all times.  
 
Request for Proposal (RFP)
The RFP process will bring everything into formality. Since you’re more likely in a line of business that doesn’t regularly buy software products, it is of critical importance that your RFP is well-structured before you send it to your prospect solution providers.
 
Draft the RFP
An RFP that contains all the relevant information as discussed during the project management meetings will enable the providers to return back to you their proposal that is complete and substantial. Therefore, your RFP should basically contain the following:
 
Brief Introduction
  • Company Name
  • Mission and Goals
  • Purpose of the RFP (or the need for software solution)
Business Background
  • Organizational Structure
  • Current Situation (IT infrastructure, system currently in-use, system issues and desired solutions, etc.)
  • Major Objectives of the Software Purchase
Request for Specific Requirements
  • Solution Functionality
  • System Specifications
  • Vendor Company Information
  • Price Model, Service Plans, Package Options
Other Important Inquiries (if necessary)
 
Send the RFP
Well-structured RFP will bring a lot of advantages especially when the proposals from various providers are received and then subjected for review and analysis. Send your RFP to at least three to five providers (or prospects which you have already shortlisted during the project definition phase). Depending on the complexity of the solution, most vendors will send their proposal in a matter of time, which could be around 4 to 6 weeks for Integrated-Suite solution.
 
Why still send RFP?
Is there really a need for RFP if your preferred solution (like cloud-based) and the service plans or packages are already displayed on the vendor’s website? Well, yes, you still need to undergo the RFP process. For most sales people, they certainly know that those figures appearing in the vendor’s website are usually the “list price” and not the “actual price”. More importantly, the vendor’s proposal (response to RFP) will serve as your main basis for the negotiation. Therefore, sending an RFP is a strict requirement.
 
Follow up questions relevant to RFP
More often than not, questions and concerns will be raised by the vendors to whom you send the RFP. You have to entertain them with utmost professionalism. Solution providers who are seeking further clarifications relevant to the RFP are consisting of professional software experts who wants to help your organization as much as they can. Entertain them but at the same time, always be cautious when providing additional information which you know is confidential or proprietary.
 
Evaluate the Proposals
Always refer to your finalized BOM when tabulating the contents of each proposal. Part of this process is to check the features that are available from this certain vendor and to cross out those that are not. While using spreadsheet aids the tabulation process, laying down the document proposals on the table and allowing your project management team to review them one by one should always be conducted. Evaluating the proposals in full force can help strengthen your decision-making process. Have another round of brain-storming session and come with the name of your preferred solution provider.
 
When selecting the final vendor, always promote the best interest of your organization. Consider answering these questions with full sincerity.
 
  1. Which vendor can provide the long-term benefits to your organization?
  2. Which vendor can provide the best and honest service from acquisition to full implementation?
  3. Which vendor is willing to devote most of its time in better serving its client?
 
Contact this solution provider and in your own strategic approach, try to get the answers to those three important questions above. In most cases, vendor who really wants to prove its craft will offer product demos on a higher level. Others will even invite you to check their already deployed and working systems. Feel free to connect with this type of vendor. Conduct simulation and testing, be it a cloud-based or on-premise solution. Examine all aspects and angles especially those that your project management team want to really know in-depth. For as long as it could help you arrive at a better decision, consider doing all the options available – for the interest of the organization.
 
Enter the Negotiation Process
Most solutions providers can be flexible in terms of pricing. Although the final say is oftentimes on the mouth of the sales person from the vendor’s side, a good negotiation process can always deliver a win-win situation to both parties involve. While negotiation sometimes cannot be settled in one sitting session, always be honest with your intentions whenever negotiating with your provider. If it’s about your budget, justify it with clarity. If it’s about their service plans, tell them what’s lacking or missing on their solution. At the end of the day, the most important event that should happen is that both of you are shaking hands because of a well done negotiation process.
 
Seal the Contract
So what are you going to do on a contract that involves a significant amount of investment? There are three project management approaches for this.
 
  1. Pass the ball to you legal team. They know what to do and more or less they will tell you if there is something wrong with the contract. Give them enough time to review before they affix their signature and then finally seal the contract.
  2. Hire a consultant base on the technical aspect that you want to clarify in the contract. If it’s the Scope of Work (SOW), a software implementation expert is the right person. If it is related to complex legal terms and conditions, a lawyer can help. If it has something to do with money, invite an accountant to conduct a thorough review and computation if necessary.
  3. Always consider consulting your project management team. Remember that the CIO, CFO and CEO are all team members. They will be the signatories and they know what’s best for the interest of the company when signing a contract agreement.
 
From evaluation to buying stage, it is important that the project manager must take full responsibility of monitoring all the works identified and distributed among team members. This is why delegating the right project manager is also an important consideration when buying a business software solution. And again, ITQlick.com wants to emphasize that whatever the size of your company is, using the project management approach will always lead you into a better outcome – that is getting what you paid for the right business software solution. 

Finding the right business software for your business
Proper business software selections are the precursor to successful deployment and business growth. Finding the right solutions doesnít have to be complicated, and it doesnít have to take days or weeks of your time.

After researching over 5,000 systems, we can identify the best solution for companies of all shapes and sizes. ITQlick.com is 100% free for software buyers.



Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.