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8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy-to-use yet extremely powerful contact center. 8x8 Virtual Contact Center was develope...
Nextiva Business VoIP is cloud-based communication, collaboration, call center and telephony services designed for small businesses in multiple industry verticals. The solution helps the user eliminate the need for the traditional phone system.
CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically distributes each call that arrives at the call center and it helps to enhance the customer exp...
GitLab Software is a growing cloud-based Development Tools Platforms software, it is designed to support small, medium and large size business. GitLab Software received a rating of 4.6 from ITQlick team. The software cost is considered affordable (1.5/5) when compared to alternative solutions.
Intermedia is a web-based contact center software that can offer users a cost effective and flexible customer service. It can reduce the costs and headaches of implementation, support and management of complex technologies. Users can get started with Intermedia anytime they want as it doesn’t requir...
Buddy Punch is a cloud based time clock solution ideal for all sized businesses. The core features such as job costing, PTO accrual, overtime calculating, time card approval and GPS tracking.
Five9 software is a comprehensive cloud-hosted contact center solution designed to serve inbound, outbound, omnichannel, or blended contact centers globally. The software uses the power of practical AI to enables agents customer service through email, phone, mobile, chat, and social media among othe...
Voice2Phone Auto Dialer is a cloud-based call center that is suitable for use in all types of businesses. The Voice2Phone Auto Dialer can be used in all sizes of businesses including small-sized businesses, medium-sized businesses, and large enterprises.
Mitel Sky is a cloud-based telephony and VoIP solution designed to help the users in unified communication. The core solution includes wireless networking, video surveillance & management and emergency notifications and more.
ReadyMode is a cloud-based call center that is suitable for operations in businesses of all sizes from small-sized businesses, to large enterprises across numerous industries.
Organizations would typically have to pay up between $17 and up to $1000 for Business Phone Systems software. However, the Price differs between Hosted systems and on-premise ones, and the majority of vendors charge their software cost per user. Additional billing can be present for services such as VoIP-Traditional Phone switch, Broadband, and Hosting. Users can also consider price points for some of these software products by their fit for company size, such as is follows:
Vonage Business Solutions is a cloud-based communication software that is developed to provide business phone service by enabling businesses to connect VoIP phone systems to internet-enabled devices.
Designed to create time to care, our cloud-native, AI-powered solutions transform physician-patient relationships by making it easier and faster for doctors to capture and improve the complete patient story, and by delivering context-specific clinical intelligence when it is needed most – at the poi...
OXON is a cloud-based contact center management system that is developed to give users with a centralized and single platform for the management of customer communication.
The Aceyus Call Center is developed to help users in the optimization of their contact center operations through reporting, data collection, and data transformation solutions and contact treatment management.
QueueMetrics is a call center software developed as a call center monitoring platform for controlling, measuring, and improving all facets of a call center.
3CLogic cloud is a cloud-based multichannel contact center solution designed to serve organizations of any size whether in the large market or small-level markets enterprises. The platform targets enterprises that want to add a voice element to their CRM and modernize their legacy solutions.
Parakeet is an award-winning cloud-based Call Center software, it is designed to support small, medium and large size call centers. Parakeet received a rating of 2.5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.
FocalScope is a trending cloud-based CRM software, it is designed to support small, medium and large size business. FocalScope received a rating of 5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.
Metaphor IVR+ is a fast growing cloud-based Call Center software, it is designed to support medium and large size call centers. Metaphor IVR+ received a rating of 4 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.
Convoso Cloud Contact Center is a call center management software for businesses of all sizes. Its services include inbound and outbound calling, call blending, workflow management, two-way SMS, and analytics. The software was designed and launched by Convoso (formerly SafeSoft Solutions) headquarte...
Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call.
ProClass is a growing cloud-based Online Registration software, it is designed to support small and medium size business. ProClass received a rating of 4.2 from ITQlick team. The software cost is considered a bit pricey (5/5) vs their competitors.
Clicktools for SugarCRM is a customer information management solution for businesses of all sizes. Its capabilities include marketing management, data centralization, automatic insights, and others. The software was developed and launched by Clicktools Ltd headquartered in United Kingdom.
EducationFolder, now C2Perform, is a performance management software for businesses to improve KPIs, refine and improve their coaching experience and sessions, create various contents, and drive continuous improvements insight.
RingCentral Contact Center is a comprehensive call center management software that can be accessed in the cloud, scalable and an end-to-end communication solution.
FrontSpin is a cloud-based contact center management solution offer users with interactive tools for the management of sales and service communication. Its sales communication solution can streamline the sale cycle.
Cloud Contact Pro is a call center software designed to help organizations set up a future-proof contact center in the cloud.
LightWork Time is a cloud based time and attendance solution that offers talent management and time keeping solutions. It can also be installed on premise. LightWork Time is a time, and attendance module enables both managers and employees to input employee time at intervals specified by the busines...
Aspect is a call center software that allows businesses to connect their customers with agents, which improves customer experience. It helps users automate live communication, inbound and outbound interactions through voice calls, chat, SMS, and emails.
Intradiem is a leading provider of intelligent automation solutions for contact centers, back-office operations, and retail stores. One of Intradiem key features is its real-time automation capabilities. Unlike other automation solutions that rely on pre-programmed rules and workflows, Intradiem pla...
Predictive dialling and Voice broadcasting is a cost effective and efficient way of talking to your existing customers and generating leads maximising your outbound call-center performance
Now your customer service agents can work their magic from anywhere, with the world first call center built on Google.
Every customer contact is an opportunity to delight, to solve a problem or to make a connection. Noble Systems, the leader in customer contact technology, provides contact centres worldwide with unified solutions that elevate performance and drive new levels of productivity and efficiency.
We will hold your hand through the setup process: We offer the possibility to screen record the process and send you a copy for your own reference.
Matrix Software specialized in software solutions for structural engineers, steel construction and doors & windows industry. You can make it with Matrix, using powerful and proven solutions for the design and manufacture of buildings.
Coztel is a cloud-based call center software that provides call center solutions to businesses, including inbound, outbound, and blended call centers. The software allows businesses to connect to their customers from anywhere globally, thereby closing the distance barrier.
Dialer360 is a call center software developed to help improve the productivity of agents and increase sales lead. The software has a predictive dialer system that automatically dials up customers with affordable VOIP rates.
EVS7 is a call center software designed to help agents provide better service to customers. Embedded in the software are interactive voice response and automatic call distribution to help improve inbound call center.
AccountSight is a time tracking and billing software that helps users complete their timesheet and submit online; it allows administrators and project managers to make multiple timesheet submission and approvals at a time.
Ytel is a cloud-based appointment scheduling solution designed to help the user easily add programmable communications and boost the experience of every customer. Its key features include SMS API, Voice API, Broadcast, contact centre and phone numbers.
QwikDial is a call center software with a toolset to help streamline business processes. With the software, users can manage inbound call flow processes and keep up compliance for payment authorizations.
ContactSpace is a call center software built to help businesses create schedules and filters for applying contact strategies. This enables them to reach clients in different locations, target multiple segments, and set time for calls.
Nice inContact is an online contact center software that helps clear centers build a lasting customer relationship by detecting and increasing calls in peak periods and reducing call abandon rates.
Twilio software is a cloud communication platform with building blocks that help users to add voice, messaging and video to their web as well as mobile applications.
Prettymay call center for Skype is software-based Skype IP PBX / PABX software that offers Interactive Voice Response (IVR), and Automatic Call Distribution (ACD) capabilities among others.
Genesys is a call centre software designed as an online tool with which businesses can connect phones, chat, email, and social pages seamlessly.
Aheeva is a contact center software designed to help businesses deliver better customer service and use white labeling to promote brands. With this software, businesses can boost customer retainment by allowing them to contact agents.
PhoneBurner is cloud-based outbound call center software that enables its users to log in to their PCs from anywhere and perform dial sessions from any phone. It offers a delay-free dialer that ensures that users can call their contacts without them knowing that one is using the software.
CorvisaOne Contact Center is a call center management solution for businesses of all sizes. It offers inbound calling and outbound calling services along with analysis and reporting capabilities. The software was designed and launched by CorvisaCloud headquartered in Wisconsin, United St...
Hivedesk is a time tracking and productivity management solution for businesses of all sizes. It also offers management of multiple projects along with employee management and analytics. The software was designed and launched by Hivedesk.com headquartered in Kentucky, United States.
Q-Suite is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. Q-Suite received a rating of 4.3 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternative solutions.
Freshcaller is a trending cloud-based Call Center software, it is designed to support small, medium and large size call centers. Freshcaller received a rating of 4.4 from ITQlick team. The software cost is considered affordable (1.2/5) when compared to alternative solutions.
AI tech company providing speech analytics solutions for call centres. Optimise customer communication by listening to customer calls automatically. NeoSound tools turn phone conversations into meaningful actionable insights to make customer communication better.
SuiteRx Intelligent Pharmacy Software is a growing cloud-based Retail-POS software, it is designed to support small and medium size business. SuiteRx Intelligent Pharmacy Software received a rating of 4.8 from ITQlick team. The software cost is considered average (2.8/5) when compared to other solu...
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.