Top 46 Conference Calling Software (Dec 2022)

2023's Best 47 Conference Calling Systems

Shlomi LaviShlomi Lavi / Dec 15, 2022

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1. GoToMeeting

  • Best for: Small, medium and large size businesses
  • Price: starts at $12 per organizer/month
  • Mar 08, 2022
Compare GoToMeeting Vs. GoToMeeting

GoToMeeting is a video conferencing and collaboration software for all business types and sizes. With GoToMeeting, companies can conduct meeting online with up to 100 employees.


2. Skype for Business (formerly Lync) Software

  • Best for: Small, medium and large size businesses
  • Price: starts at $2 per user/month
  • Mar 08, 2022
Compare Skype for Business (formerly Lync) Software Vs. GoToMeeting

Skype for Business (formerly Lync) software is a cloud-based Conference Calling software that enables users to host HD calling for multiple people. It allows them to organize meetings, record calls, and integrate Live Captioning to conference call sessions.


3. Saba

  • Best for: Medium and large size businesses
  • Price: starts at $19 per user/month
  • Mar 09, 2022
Compare Saba Vs. GoToMeeting

Saba is a web conferencing and real time collaboration solution for all businesses. The software offers a variety of real time communication and data sharing options at high speeds. It was designed and launched by Saba Software, Inc., headquartered in California, United States.


4. Adobe Connect

  • Best for: Small, medium and large size businesses
  • Price: starts at $50 per host/month
  • May 13, 2022
Compare Adobe Connect Vs. GoToMeeting

Adobe Connect is a web conferencing and communication solution for businesses of all sizes. Other than conferencing, it also offers invitation and security capabilities. The software was designed and launched by Adobe Systems Inc headquartered in California, United States.


5. UberConference

  • Best for: Small, medium and large size businesses
  • Price: starts at $15 per user/month
  • Jun 03, 2022
Compare UberConference Vs. GoToMeeting

Dialpad Meetings is a cloud-based conference calling software that allows its users to implement communication collaboration in real-time and share metrics, feedbacks, and files over video.


6. Unlimited Conferencing

  • Best for: Small, medium and large size businesses
  • Price: starts at $7.95 per month
  • Jun 10, 2022
Compare Unlimited Conferencing Vs. GoToMeeting

Unlimited Conferencing is a cloud-based and an on-premise conferencing software solution. The software provides services such as video calling, playback, and recording, screen sharing.


7. INXPO

  • Best for: Small, medium and large size businesses
  • Price: starts at $25,000 per license
  • May 22, 2022
Compare INXPO Vs. GoToMeeting

INXPO is a cloud-based web-conferencing solution designed for the leading companies that offer online events, engaging webcasts, and video portals mainly B2C and B2B applications.


8. Dead Simple Screen Sharing

  • Best for: Small businesses and start ups
  • Price: starts at $9 per month
  • May 24, 2022
Compare Dead Simple Screen Sharing Vs. GoToMeeting

Dead Simple Screen Sharing is a conference calling software that enables users to set up a video conference meeting from their Chrome browser.


9. Yugma

  • Best for: Small, medium and large size businesses
  • Price: starts at $10 per user/month
  • Dec 15, 2022
Compare Yugma Vs. GoToMeeting

Yugma is a growing cloud-based Conference Calling software, it is designed to support small, medium and large size business. Yugma received a rating of 4.5 from ITQlick team. The software cost is considered average (3.1/5) when compared to other solutions in their category.


10. Fuze Meeting

  • Best for: Small, medium and large size businesses
  • Price: starts at $15 per user/month
  • Jun 16, 2022
Compare Fuze Meeting Vs. GoToMeeting

Fuze Meeting is a communication and collaboration software for businesses to manage and improve online communication systems, improve cross-functional engagement, make unlimited videos and phone calls, and improve customer experience.


Pricing Guide - Conference Calling Software:

Video Conferencing System Price Range

Most video conferencing software in the market are priced on a monthly basis and based on the number of hosts or number of users; others are set per conference room or per conference session. The prices for most video conferencing software can be broken into three tiers, starting from $0 to $15, $15 to $35, and $35 and above. These are the price ranges for the basic offering from most vendors as found on their website; hence, premium or enterprise plans with more robust features will cost more.

In addition, different video conferencing products are designed to serve different business sizes; hence, prices may differ in this regard.

  • Small Businesses can expect to pay between $2 and $9 for a video conferencing software per user, per month. For example, InfinCE pricing starts from $5 per user monthly, while Vectera pricing starts from $9 per user monthly. There are also products with perpetual licenses that can be bought with a one-time fee. An example is Hubilo, which costs a one-time fee of $2, although virtual event requirements may determine the total price.
  • Medium Businesses can expect to pay within the range of $9 to $20 for a video conferencing software. For instance, Vonage Business Communications pricing starts from $19 per user monthly, Adjusting cost pricing is around $12 per month, and Cisco WebEx pricing from $13 per user, per month. Also, some vendors, based on their pricing terms, may give discounts depending on the number of users from an organization who subscribed to a chosen plan.
  • Large Businesses can expect to pay within the range of $500 to $1,500 for video conferencing software bulk plans, based on their number of active conference members or per conference session. For example, Webminar Jam pricing starts from around $500 per year for two presenters and 500 attendees. Another example is EverCast, which starts from $999 per conferencing room and with no limit to the number of participants. However, some products for large business sizes are priced monthly and are more robust feature-wise. For example, GotoWebminar pricing starts from $49 per user, per month.

Some vendors do offer free version for their Video Conferencing Software with access to some features. For example, Glip, LoopUp, and Vidyo Connect all have free offerings for small business sizes.

Video Conferencing apps for Mac OS users have prices that fall between the range of $6 to $19. For example, OneScreen Hype starts from $10 per user monthly, ezTalks pricing from $12 per user monthly, and Free Conference pricing from around $9 per month.


11. Fuze

  • Best for: Small, medium and large size businesses
  • Price: starts at $15 per user/month
  • Jul 19, 2022
Compare Fuze Vs. GoToMeeting

Fuze software is an online meeting solution designed to work across a wide range of devices and also integrates with the old style video conferencing systems.


12. Nefsis

  • Best for: Small business, Medium business, Large business, Private use
  • Price: starts at $49 per user/month
  • Feb 21, 2022
Compare Nefsis Vs. GoToMeeting

Nefsis is a fast growing cloud-based Conference Calling software, it is designed to support small, medium and large size business. Nefsis received a rating of 3.3 from ITQlick team. The software cost is considered affordable (2.5/5) when compared to alternative solutions.


13. FreeConferenceCall.com

  • Best for: Small, medium and large size businesses
  • Price: starts at $4 per month
  • Oct 19, 2022
Compare FreeConferenceCall.com Vs. GoToMeeting

FreeConferenceCall.com is a cloud-hosted Web conferencing & team collaboration platform that enables its users to hold HD audio and video conferencing calls.


14. Webinato

  • Best for: Small, medium and large size businesses
  • Price: starts at $170 per month
  • Feb 12, 2022
Compare Webinato Vs. GoToMeeting

Webinato is an award-winning cloud-based Video Conferencing software, it is designed to support small, medium and large size business. Webinato received a rating of 4.8 from ITQlick team. The software cost is considered a bit pricey (5/5) vs their competitors.


15. Zoho Meeting

  • Best for: Small, medium and large size businesses
  • Price: starts at $3 per host/month
  • Feb 15, 2022
Compare Zoho Meeting Vs. GoToMeeting

Zoho Meeting is a video and web conferencing solution for small to large companies of all types as well as individuals. It offers screen sharing, webcam sharing, built-in chat, webinar registration, recording and replay, and more features for collaboration, seminars, product launching, meetings, an...


16. WebEx Meeting Center

  • Best for: Small, medium and large size businesses
  • Price: starts at $13.50 per user/month
  • Feb 14, 2022
Compare WebEx Meeting Center Vs. GoToMeeting

WebEx Meeting Center is a cloud-based voice & video conferencing platform with screen sharing. The WebEx Meeting Center solution is delivered using the Cisco WebEx Cloud and it the user enjoys high security and performance from the network.


17. Private Media Channel

  • Best for: Small, medium and large size businesses
  • Price: starts at $49.99 per month
  • Oct 21, 2022
Compare Private Media Channel Vs. GoToMeeting

Private Media Channel is a fast growing cloud-based Content Management software, it is designed to support small, medium and large size business. Private Media Channel received a rating of 5 from ITQlick team. The software cost is considered affordable (1.4/5) when compared to alternative solutions...


18. iVocalize

  • Best for: Small, medium and large size businesses
  • Price: starts at $30 per user/month
  • Feb 07, 2022
Compare iVocalize Vs. GoToMeeting

iVocalize software is an online communication platform that offers a cloud-based web conference software solution built to serve the needs of the dynamic global market. The solution provides online seminars, as well as eLearning tutorials and presentations for the highly distributed global workforce...


19. WebTrain

  • Best for: Small, medium and large size businesses
  • Price: starts at $90 per user/month
  • May 26, 2022
Compare WebTrain Vs. GoToMeeting

WebTrain is a leading cloud-based Conference Calling software, it is designed to support small, medium and large size business. WebTrain received a rating of 4.4 from ITQlick team. The software cost is considered affordable (1.8/5) when compared to alternative solutions.


20. Cisco WebEx Training Center

  • Best for: Medium and large size businesses
  • Price: starts at $24 per user/month
  • Feb 22, 2022
Compare Cisco WebEx Training Center Vs. GoToMeeting

Cisco WebEx Training Center is a growing cloud-based Conference Calling software, it is designed to support medium and large size business. Cisco WebEx Training Center received a rating of 3.7 from ITQlick team. The software cost is considered affordable (1.7/5) when compared to alternative solutio...


21. Civicom

  • Best for: Small, medium and large size businesses
  • Price: starts at $20 per user/month
  • Apr 07, 2022
Compare Civicom Vs. GoToMeeting

Civicom software is a cloud-hosted audio and video conferencing software solution that is made to serve businesses of any size. The platform delivers solutions for any conferencing needs that the user may have. Civicom software is a product of Civicom, Inc. which is headquartered in Greenwich, CT.


22. Vyew

  • Best for: Small, medium and large size businesses
  • Price: starts at $9.95 per month
  • Apr 12, 2022
Compare Vyew Vs. GoToMeeting

Vyew is an award-winning cloud-based Conference Calling software, it is designed to support small, medium and large size business. Vyew received a rating of 3.8 from ITQlick team. The software cost is considered affordable (1.8/5) when compared to alternative solutions.


23. Omnovia

  • Best for: Small, medium and large size businesses
  • Price: starts at $119 per room/month
  • Jun 06, 2022
Compare Omnovia Vs. GoToMeeting

Omnovia is a trending cloud-based Conference Calling software, it is designed to support small, medium and large size business. Omnovia received a rating of 3.1 from ITQlick team. The software cost is considered affordable (1.8/5) when compared to alternative solutions.


24. Message Impact Systems

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 06, 2022
Compare Message Impact Systems Vs. GoToMeeting

Message Impact Systems is a leading cloud-based Conference Calling software, it is designed to support small, medium and large size business. Message Impact Systems received a rating of 4.4 from ITQlick team. The software cost is considered average (2.9/5) when compared to other solutions in their ...


25. Avacast

  • Best for: Small, medium and large size businesses
  • Price: starts at $19 per month
  • Mar 13, 2020
Compare Avacast Vs. GoToMeeting

Avacast is a growing cloud-based Video Conferencing software, it is designed to support small, medium and large size business. Avacast received a rating of 3.2 from ITQlick team. The software cost is considered affordable (2.2/5) when compared to alternative solutions.


26. Adobe Acrobat Connect Pro

  • Best for: Small, medium and large size businesses
  • Price: starts at $12 per user/month
  • Jun 06, 2022
Compare Adobe Acrobat Connect Pro Vs. GoToMeeting

Adobe Connect is a web conferencing solution designed for enterprises and individuals for arranging webinars and web meetings easily. The software offers mission critical web conferencing on almost any device and can help corporations to improve their productivity. Adobe, the company behind Adob...


27. AccuConference

  • Best for: Small, medium and large size businesses
  • Price: starts at $14 per user/month
  • Nov 19, 2022
Compare AccuConference Vs. GoToMeeting

AccuConference is a cloud-based Conference software with features and services that meet the needs of conferencing from video and web conferencing to audio conferencing.


28. Yuuguu

  • Best for: Small, medium and large size businesses
  • Price: starts at $16 per user/month
  • Jun 06, 2022
Compare Yuuguu Vs. GoToMeeting

Yuuguu is a growing cloud-based Conference Calling software, it is designed to support small, medium and large size business. Yuuguu received a rating of 4.2 from ITQlick team. The software cost is considered affordable (1.5/5) when compared to alternative solutions.


29. All Conferencing

  • Best for: Small, medium and large size businesses
  • Price: starts at $20 per user/month
  • Jun 06, 2022
Compare All Conferencing Vs. GoToMeeting

All Conferencing is an award-winning cloud-based Conference Calling software, it is designed to support small, medium and large size business. All Conferencing received a rating of 4.7 from ITQlick team. The software cost is considered average (3.1/5) when compared to other solutions in their categ...


30. FreeConference

  • Best for: SMBs
  • Price: starts at $9.99 per user/month
  • Oct 30, 2019
Compare FreeConference Vs. GoToMeeting

FreeConference is a growing cloud-based VoIP software, it is designed to support small and medium size business. FreeConference received a rating of 4 from ITQlick team. The software cost is considered affordable (2.4/5) when compared to alternative solutions.


31. Matrix Conferencing

  • Best for: Small, medium and large size businesses
  • Price: starts at $25 per user/month
  • Nov 19, 2022
Compare Matrix Conferencing Vs. GoToMeeting

Matrix Conferencing is a growing cloud-based Conference Calling software, it is designed to support small, medium and large size business. Matrix Conferencing received a rating of 3.6 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternative solutions.


32. eBLVD Online Meetings

  • Best for: Small, medium and large size businesses
  • Price: starts at $10 per month
  • Jun 06, 2022
Compare eBLVD Online Meetings Vs. GoToMeeting

eBLVD Online Meetings is an award-winning cloud-based Conference Calling software, it is designed to support small, medium and large size business. eBLVD Online Meetings received a rating of 4.2 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternative solut...


33. Zip Conferencing

  • Best for: Small, medium and large size businesses
  • Price: starts at $12 per month
  • Jun 06, 2022
Compare Zip Conferencing Vs. GoToMeeting

Zip Conferencing is a leading cloud-based Conference Calling software, it is designed to support small, medium and large size business. Zip Conferencing received a rating of 4.3 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.


34. MeetingBridge

  • Best for: Small, medium and large size businesses
  • Price: starts at $45 per user/month
  • Nov 29, 2021
Compare MeetingBridge Vs. GoToMeeting

MeetingBridge is a growing cloud-based Conference Calling software, it is designed to support small, medium and large size business. MeetingBridge received a rating of 4.6 from ITQlick team. The software cost is considered average (2.7/5) when compared to other solutions in their category.


35. AnyMeeting Software

  • Best for: SMBs
  • Price: starts at $78 per user/month
  • Nov 09, 2019
Compare AnyMeeting Software Vs. GoToMeeting

AnyMeeting Software is a growing cloud-based Video Conferencing software, it is designed to support small and medium size business. AnyMeeting Software received a rating of 3.1 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.


36. DigitalMeeting

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per user/month
  • Oct 28, 2019
Compare DigitalMeeting Vs. GoToMeeting

DigitalMeeting is a growing cloud-based Conference Calling software, it is designed to support small, medium and large size business. DigitalMeeting received a rating of 3.3 from ITQlick team. The software cost is considered average (3.1/5) when compared to other solutions in their category.


37. AireConference

  • Best for: Small, medium and large size businesses
  • Price:
  • Aug 07, 2019
Compare AireConference Vs. GoToMeeting

AireConference is a growing cloud-based Conference Calling software, it is designed to support small, medium and large size business. AireConference received a rating of 3.9 from ITQlick team. The software cost is considered average (2.6/5) when compared to other solutions in their category.


38. BeamYourScreen

  • Best for: Small, medium and large size businesses
  • Price: starts at $40 per user/month
  • Oct 11, 2019
Compare BeamYourScreen Vs. GoToMeeting

BeamYourScreen is an award-winning cloud-based Conference Calling software, it is designed to support small, medium and large size business. BeamYourScreen received a rating of 3.6 from ITQlick team. The software cost is considered average (3.5/5) when compared to other solutions in their category.


39. InterCall

  • Best for: Small businesses and start ups
  • Price: starts at $0.06 per license
  • Mar 17, 2020
Compare InterCall Vs. GoToMeeting

InterCall is a web conferencing management solution for businesses of all sizes. Its capabilities include unified communications, ad hoc meetings, file sharing, and others. The software was designed and launched by InterCall headquartered in Illinois, United States.


40. Infinite Conferencing

  • Best for: Small, medium and large size businesses
  • Price: starts at $35 per user/month
  • Aug 11, 2019
Compare Infinite Conferencing Vs. GoToMeeting

Infinite Conferencing is a growing cloud-based Conference Calling software, it is designed to support small, medium and large size business. Infinite Conferencing received a rating of 4.2 from ITQlick team. The software cost is considered average (2.9/5) when compared to other solutions in their ca...


41. iLinc

  • Best for: Start up, Small business, Medium business, Large business, Private use
  • Price: starts at $39 per user/month
  • Nov 14, 2019
Compare iLinc Vs. GoToMeeting

iLinc is a growing cloud-based Conference Calling software, it is designed to support small, medium and large size business. iLinc received a rating of 3.5 from ITQlick team. The software cost is considered average (2.6/5) when compared to other solutions in their category.


42. GoMeetNow

  • Best for: Small, medium and large size businesses
  • Price: starts at $12 per user/month
  • Sep 08, 2019
Compare GoMeetNow Vs. GoToMeeting

GoMeetNow is a growing cloud-based Conference Calling software, it is designed to support small, medium and large size business. GoMeetNow received a rating of 3.4 from ITQlick team. The software cost is considered average (2.9/5) when compared to other solutions in their category.


43. ConferenceSuite

  • Best for: Small, medium and large size businesses
  • Price: starts at $39 per user/month
  • Aug 05, 2019
Compare ConferenceSuite Vs. GoToMeeting

ConferenceSuite is a trending cloud-based Conference Calling software, it is designed to support small, medium and large size business. ConferenceSuite received a rating of 3.7 from ITQlick team. The software cost is considered average (3.2/5) when compared to other solutions in their category.


44. A+ Conferencing

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per user/month
  • Oct 19, 2019
Compare A+ Conferencing Vs. GoToMeeting

A+ Conferencing is a trending cloud-based Conference Calling software, it is designed to support small, medium and large size business. A+ Conferencing received a rating of 4.5 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternative solutions.


45. ShowMyPC suite

  • Best for: Small, medium and large size businesses
  • Price: starts at $14 per user/month
  • Nov 03, 2019
Compare ShowMyPC suite Vs. GoToMeeting

ShowMyPC suite is a growing cloud-based Conference Calling software, it is designed to support small, medium and large size business. ShowMyPC suite received a rating of 3.2 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.


46. PeekTime

  • Best for: SMBs
  • Price: starts at $60 per month
  • Oct 24, 2022
Compare PeekTime Vs. GoToMeeting

PeekTime is a leading cloud-based Video Conferencing software, it is designed to support small and medium size business. PeekTime received a rating of 4.7 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutions.



A Buyer's Guide to Conference Calling Solutions

Communications Software Buyer’s Guide
 
Most people in the telecommunications industry will all agree that Skype is not just a communication platform that features ease of use and video calling functionality. That is, in order for this Voice over Internet Protocol (VoIP) system to work at its best, technical engineers will be required. Their job is to ensure that the VoIP system can deliver the voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet, without any issues. VoIP involves signaling, channel setup, digitization of the analog voice signals, and encoding. What these technical terms mean to a business owner or chief executive who wants to invest in such communications system is pretty straightforward – that is to bring a technical person on board and allow him together with your management team to analyze your business requirements on telephony systems.
Thinking ahead of your technical requirements, we from ITQlick.com would want to assist you in strengthening your plan over acquiring or upgrading your communications system. This Buyer’s Guide will walk you through the basic requirements and technical considerations in selecting the right Communications Software solution for your organization. Just to give you a heads up, VoIP and Virtual/IP Private Branch Exchange (PBX) are both communications software solutions (with different features entailed with them) and you should not in whatever way be confused of that. In this Buyer’s Guide, we will generally discuss communication software solutions but will use the terms VoIP and virtual/IP PBX interchangeably to refer to a solution.
Types
There are two major types of communications software solutions and they are as follows.
 
Voice over Internet Protocol (VoIP)
This system relies on the Internet to operate. It is well suited for small businesses where only a few phone lines and voicemail systems are required during regular operations. Adequate amount of bandwidth is needed in order to ensure high-quality phone calls with minimal disturbances.
 
Virtual/IP Private Branch Exchange (PBX) Phone System
Compared to VoIP, this solution is well suited for most medium and large enterprises. PBX operates via switching equipments which allows the routing of phone calls to different phones inside and outside your business premise. Virtual PBX is an upgraded version of the traditional PBX; it can be integrated with your VoIP or landline systems. The IP PBX is very much like any other client-server application. It operates at the IP layer enabling users to utilize their data network or even the Internet for voice transmission.
 
On a technical perspective, such solutions are used for the setup and management of digital communication networks such as LAN and WAN, email, fax, A/V networks and wireless communication systems (ex. Wi-Fi). Here are the types of VoIP and IP PBX solutions available in the market today. We highly recommend that you conduct your own research in order to assess which of these solutions can best serve your organization’s requirements for a communication system.
 
Hosted VoIP
In a hosted VoIP, the call control (CPE-based IP PBX or softswitch-based) is located in the service provider’s network. A softswitch is a carrier grade IP PBX that is capable of delivering voice to multiple customers at the same time. Customer Premises Equipment (CPE) is the terminal and equipment located at a subscriber's premises and connected with a carrier's telecommunication channel.
 
Managed VoIP
In a Managed VoIP, the call control is located in the customer’s premise or network. The service provider is in charge of installing, testing and deploying the CPE in the customer’s location.
 
Pure IP PBX
A pure IP PBX is a software-based version of a traditional PBX and it often delivered together with a piece of equipment. Since pure IP PBX delivers the voice via the data network, it offers a higher degree of flexibility when it comes to options on where to deploy the call control unit.
 
Hybrid IP PBX
This solution is a combination of old TDM network and IP.
 
Features
Getting down into the features and their equivalent benefits to your business is of vital importance on your search for the right communications software solution. Here are the benefits that you can get from investing on this software solution.
 
Faster Time to Market
  • Fully portable, platform-independent software
  • Simple yet flexible interfaces with a large base of trained developers
  • Mature, field-proven products integrated into a wide variety of network elements
  • Advanced calling features
  • Mobility of telephony features
 
Reduced Costs
  • Multi-threaded software solutions that provide optimal performance scalability
  • Consistent architecture to facilitate integration
  • Integrated systems that enable customers to focus on apps
  • Lower infrastructure costs, including lower network management and toll costs
 
Reduced Risk
  • Standards-based products and processes
  • Professional services and global technical support
  • Robust fault-tolerant and distributed fault-tolerant solutions
 
Here are the most common features that VoIP and Virtual PBX service plans has to offer.
 
  • Bandwidth utilization and inbound/outbound call detail reports
  • Auto-Attendant
  • Basic calling
  • Call log records
  • Call transfers
  • Caller ID
  • Call screening
  • Choose your area code
  • Click-to-Call Widgets
  • Conference calling
  • Directory services including blocking
  • Do Not Disturb
  • Fax number
  • Forward to mobile
  • In-Network Calling for Free
  • Integration with Outlook
  • Messaging alert features
  • Network Unavailable Forwarding
  • Ringtones and individualized messages
  • Tech support
  • Voice Mail Folders
  • Voice Mail to Email Transcription
  • Voice Mail with Personalized Messages
  • Web interface
  • Door phone entry buzzer integration
  • Find me/follow me call routing
  • Music on hold
  • Coaching tools
 
Solutions per Business Size, per Vendor
There are more than one hundred VoIP/IP PBX providers in the world to date and it is important that you conduct a survey of the solution providers available in your business location. When comparing communications software solution providers, check for the price model, features, service plan and reliability of their system. Other than those, also consider checking these parameters.
 
Fair use limit
Fair Use Limit tells you how many minutes you can use per month. On unlimited plans, this usually ranges from 5,000 to 10,000 calling minutes per user per month. Knowing the Fair Use Limit can protect the network from overuse. And if you exceed the set amount, you will be charged extra.
 
International calls
International calling can be included in the monthly subscription, or it will be a metered rate per minute based on your country. To save money, it is important that you compare the rates to the countries you call the most.
 
Equipment types
Equipment types are good to understand when it comes to cost efficiency. In some cases, you will have to invest in your own equipment, while other plans provide the equipment. You need to know if the VoIP/IP PBX service provider supplies SIP (Session Initiation Protocol) trunking services.
 
Plan type
Each VoIP/IP PBX company offers different types of service plans; some are metered while others are unlimited plan. Study the features on each plan and select the right plan that will benefit your company the most.
 
Here is a shortlist of solutions providers where you can further verify the above features-to-consider.
 
  • BopCall
  • MyWebCalls.com
  • PennyTell
  • CallCentric
  • ViperNetworks
  • VBuzzer
  • Efonica
  • ON4
  • SparVoIP
  • Call On the Net
  • Go2Call
 
Pricing Considerations
Communications software solutions pricing model are basically based on the deployment models which are: Hosted VoIP, Managed IP PBX, Hybrid IP, and Pure IP.
 
Hosted VoIP requires no upfront cost and since service is located in the cloud, that means you can benefits from faster upgrade and repair time whenever there is a need. Managed IP PBX has lower upfront cost and the solution provider will be responsible in managing the converged network. Hybrid IP can make a significant investment to organizations who want to migrate from TDM PBXs to VoIP. However, most hybrid systems do not provide the same level of application integration compared to pure IP system. Pure IP has more flexibility in terms of deployment but requires significant upfront costs.
 
Cisco, Avaya, Nortel, 3COM and Mitel are all traditional IP PBX equipment vendors that have comprehensive VoIP/IP PBX solutions tailored for the enterprise market.
 
Skype, Vonage, Yahoo and Jajah are all emerging players that can provide consumer market the alternatives to traditional voice services.
 
As a reminder, always assess the real needs of your business. And as our advice from ITQlick.com, consider providing answers to these questions. What are you requirements for long distance calls, voice quality, and phone numbers? How do you consider taxes, maintenance costs, warranty periods, training times, E-911 capabilities, backup power, and interoperability with other equipments?
 
Market Trends
Despite of the challenges on service and voice quality, unproven ROI and TCO metrics, and security compliance that most communication software solutions are facing in the past several years, this market is growing at a faster rate. In fact, according to a recent report, VoIP and SIP revenues are expected to grow from $717.3 million in 2009 to $3.9 billion by 2016.  Another research says that the worldwide business VoIP service is forecasted to grow by 7% compound annual growth rate (CAGR) from 2012 to 2017.
 
SIP (Session Initiation Protocol) trunking or using VoIP to facilitate the connection of a PBX to the Internet is emerging as a large growth area for enterprise VoIP.
 
Mobile VoIP is gathering momentum allowing employees to enjoy all the features they need on a phone at a lower cost than a traditional provider can offer.
 
Hosted VoIP continue to be the ideal solution for SMBs. However, many large enterprises are also beginning to implement this solution into their organization. These are positives signs that VoIP in the business sector is continuously growing and a buyer like you who’s looking for a software solution should grab these opportunities as soon as possible.

ITQlick chart - 2023 best Conference Calling Software

2023 best Conference Calling Software | ITQlick.com
Finding the right Conference Calling software for your business
Proper Conference Calling software selections are the precursor to successful deployment and business growth. Finding the right Conference Calling solutions doesnít have to be complicated, and it doesnít have to take days or weeks of your time.

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Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.