Top 54 Electronic Health Records (EHR) Software (Jan 2024)

2023's Best 55 Electronic Health Records (EHR) Systems

Shlomi LaviShlomi Lavi / Jan 19, 2024

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1. SchoolDoc

  • Best for: Small, medium and large size businesses
  • Price: starts at $450 per month
  • May 24, 2023
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SchoolDoc is a leading provider of electronic health record (EHR) solutions specifically designed for schools and educational institutions. Their platform enables schools to efficiently manage student health information, track immunizations, and communicate with parents and healthcare providers. Sch...


2. BestConsent

  • Best for: Small, medium and large size businesses
  • Price: starts at $312 per month
  • May 24, 2023
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BestConsent is a comprehensive consent management platform designed to streamline and digitize the consent process. It enables healthcare organizations to create, distribute, and track consent forms electronically, improving efficiency and compliance. With customizable templates, secure storage, and...


3. Cirrus

  • Best for: Small, medium and large size businesses
  • Price:
  • May 25, 2023
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Cirrus EHR is a comprehensive electronic health records (EHR) system designed specifically for healthcare providers. It offers a user-friendly interface, advanced features, and customizable templates to streamline clinical workflows, improve patient care, and enhance operational efficiency. With Cir...


4. EHRCentral

  • Best for: Small, medium and large size businesses
  • Price: starts at $150 per provider/month
  • May 27, 2023
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EHRCentral is a comprehensive electronic health record (EHR) software designed to streamline healthcare practices and improve patient care. With features such as patient management, appointment scheduling, clinical documentation, and billing, EHRCentral offers a user-friendly interface and customiza...


5. Patients Know Best

  • Best for: Small, medium and large size businesses
  • Price:
  • May 26, 2023
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Patients Know Best is a revolutionary platform that empowers patients to take control of their healthcare. With secure access to their medical records and personalized care plans, patients can collaborate with healthcare professionals, track their progress, and make informed decisions about their we...


6. Unified Practice

  • Best for: Small, medium and large size businesses
  • Price: starts at $59 per month
  • May 27, 2023
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Unified Practice EHR is a state-of-the-art electronic health record (EHR) system specifically tailored for integrative medicine practitioners. This innovative software simplifies documentation, improves clinical workflows, and enhances patient care. With robust features and customizable templates, U...


7. Chart Talk

  • Best for: Small, medium and large size businesses
  • Price: starts at $195 per month
  • May 28, 2023
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Chart Talk is a specialized electronic health records (EHR) software designed specifically for chiropractic practices. It offers features tailored to the unique needs of chiropractors, including customizable templates, patient scheduling, documentation management, and billing capabilities. With Char...


8. Healthie

  • Best for: SMBs
  • Price: starts at $45 per month
  • May 29, 2023
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Healthie is a versatile telehealth and practice management platform catered to nutritionists, dietitians, and wellness professionals. With features like video consultations, client management, meal planning, and charting, Healthie streamlines virtual care delivery and simplifies administrative tasks...


9. i3 EHR

  • Best for: Small, medium and large size businesses
  • Price:
  • May 29, 2023
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A software service that assists in optimizing procedures for practices and teaching hospitals, enhancing their efficiency and effectiveness.


10. Medaxion Pulse

  • Best for: Small businesses and start ups
  • Price:
  • May 29, 2023
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Medaxion Pulse is a mobile perioperative management application and EHR Solution developed by Medaxion, Inc. It offers real-time data and analytics for surgical teams, enabling streamlined workflow management and improved operational efficiency. With features such as scheduling, documentation, and p...


Pricing Guide - Electronic Health Records (EHR) Software:

Medical Software Price Range

Small and midsize practices can expect to pay around $500 per month for an EMR subscription. There are some free solutions, of course, that simply don’t get the job done, and others that charge $1,000+ per month. Major healthcare organizations are paying between $10,000 to $100,000 per month on this type of software.

  • EHR Software: can cost between $99 to $999+ per provider per month. For example, e-MDs Chart starts at $399 per month, eClinicalWorks is $499 per month, and Intelligent Medical Software starts at $199 per month. Praxis Electronic Medical Records pricing is $259 per month, and Practice Fusion is offered for free but it’s not recommended for every type of practice.
  • Medical Billing Software: $99 – $1,000+ per provider per month - In addition some vendors charge a percentage of the collections (between 2% to 10%). A few examples include: PrognoCIS costs $250 per month, NueMd is $150 per month, and Kareo charges 4%-9% of the collections.
  • Appointment Scheduling Software: $9 – $299 per month, depending on how many users need a license. BookSteam starts at $19.95 per month per user, SimplyBook.me offers a free version, and it offers another plan starting at $10 per month.
  • Medical Practice Management Software: $9.99 – $149 per month; vCita starts at $12 per month and Caspio at $99 per month - Caspio also offers a free version.
  • Patient Portals: $9.99 to $149.00 per month; TeamDesk costs $49 per month, and Solutionreach pricing starts at $299 per month.
  • Online Reputation Software: Pricing ranges between $199 to $4999. RemoveYourName starting at $3,000 and Integrity Defenders at $630.
  • Chiropractic Software: Pricing ranges between $49 to $999+. vCita starts at $12 per month and Intelligent Medical Software price starts at $199 per month.

11. MediSign

  • Best for: Small businesses and start ups
  • Price: starts at $9 per month
  • May 29, 2023
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MediSign is a cloud-based EHR system that is designed for doctors and healthcare professionals in private practice. It offers a variety of features, including clinical documentation, patient scheduling, and billing and coding. MediSign is a HIPAA compliant system that is available in the cloud.


12. MDsuite EHR

  • Best for: Small, medium and large size businesses
  • Price:
  • May 29, 2023
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MDsuite EHR is a web-based electronic health records (EHR) system that helps medical professionals manage patient information and documentation. It provides a unified platform for viewing patient histories, editing and adding documentation and photos, and creating cover letters.


13. Pediatric Xpress

  • Best for: Small, medium and large size businesses
  • Price: starts at $99 per month
  • May 31, 2023
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Pediatric Xpress is a specialized healthcare platform catering to the unique needs of children. It provides a comprehensive range of pediatric medical services, including appointments, vaccinations, and developmental screenings. With a focus on child-friendly environments and personalized care, Pedi...


14. The Complete Exam

  • Best for: Small, medium and large size businesses
  • Price: starts at $6
  • Jun 01, 2023
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The Complete Exam is a comprehensive dental clinical management software designed to streamline and enhance the efficiency of dental practices. With its user-friendly interface, it offers a range of features, including patient scheduling, electronic health records, treatment planning, billing, and r...


15. TherapyCharts

  • Best for: Small, medium and large size businesses
  • Price: starts at $37.50 per month
  • Jun 01, 2023
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TherapyCharts is a comprehensive electronic health record (EHR) software designed specifically for mental health professionals. It offers a user-friendly interface, allowing therapists to efficiently manage client information, treatment plans, progress notes, and billing. With built-in assessment to...


16. Unite EHR/EMR

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 01, 2023
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Unite EHR/EMR is a powerful and intuitive electronic health record and electronic medical record software solution. Designed for healthcare providers, it offers efficient management of patient information, medical records, diagnoses, treatment plans, and more. With advanced features, seamless integr...


17. AccuCare

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 02, 2023
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AccuCare is a comprehensive healthcare software platform designed to streamline and enhance patient care. With features such as electronic health records (EHR), scheduling, billing, and reporting, AccuCare empowers healthcare providers to manage their practice efficiently. Its user-friendly interfac...


18. AMS / Doctors Access

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 03, 2023
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AMS Doctors Access is an innovative electronic health records (EHR) software that empowers healthcare providers. With its intuitive interface and comprehensive functionality, Doctors Access simplifies documentation, streamlines workflows, and enhances patient care. It offers features like charting, ...


19. AXiOM (Powered by HiMS Health Information Management Systems)

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 03, 2023
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AXiOM, powered by HiMS Health Information Management Systems, is an innovative software solution designed for healthcare organizations. With its comprehensive suite of tools, including electronic health records, medical coding, document management, and revenue cycle management, AXiOM streamlines ope...


20. CapMinds

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 03, 2023
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CapMinds specializes in delivering comprehensive Electronic Medical Records (EMR) solutions to healthcare providers. With their advanced EMR software, they empower organizations to streamline patient record management, improve clinical workflows, enhance documentation accuracy, and ensure data secur...


21. Cardiology 360

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 02, 2023
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Cardiology 360 is a comprehensive cardiology practice that offers a holistic approach to cardiovascular care. With a team of highly skilled cardiologists and state-of-the-art facilities, they provide a wide range of diagnostic, therapeutic, and interventional services. From preventive screenings to ...


22. ChartMaker

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 03, 2023
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ChartMaker is a leading electronic health record (EHR) software designed to streamline and simplify medical documentation. With intuitive features and a user-friendly interface, ChartMaker enables healthcare providers to efficiently manage patient information, streamline workflows, and enhance clini...


23. ChartPath

  • Best for: Small, medium and large size businesses
  • Price: starts at $329 per month
  • Jun 04, 2023
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ChartPath is a cutting-edge electronic health record (EHR) system designed to optimize patient care and streamline healthcare workflows. With its robust features and intuitive interface, ChartPath enables healthcare providers to efficiently manage patient records, track medical histories, prescribe ...


24. ChartSynergy

  • Best for: Small, medium and large size businesses
  • Price: starts at $300 per month
  • Jun 04, 2023
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ChartSynergy is a leading healthcare software provider specializing in interoperability solutions. Their innovative platform seamlessly integrates disparate healthcare systems, enabling secure data exchange and streamlined workflows. With ChartSynergy, healthcare organizations can enhance care coord...


25. CloudPital Practice Management

  • Best for: Small, medium and large size businesses
  • Price: starts at $60 per user/month
  • Jun 04, 2023
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CloudPital Practice Management is a powerful software solution designed to streamline and optimize the day-to-day operations of medical practices. It offers features like appointment scheduling, patient registration, billing, and revenue cycle management. With its intuitive interface and robust func...


26. ConnectEHR

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 04, 2023
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ConnectEHR is a state-of-the-art electronic health record (EHR) system that enables seamless communication and collaboration among healthcare providers. It offers robust features such as patient charting, medication management, order entry, and interoperability with other systems. With its intuitive...


27. Core EHR Solutions

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 04, 2023
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Core EHR Solutions is a comprehensive electronic health record (EHR) software provider that specializes in delivering tailored solutions for healthcare organizations. Their advanced EHR system offers features like patient charting, medication management, appointment scheduling, and billing. With a f...


28. DocEngage EHR

  • Best for: Small, medium and large size businesses
  • Price: starts at $35 per month
  • Jun 04, 2023
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DocEngage EHR is a comprehensive electronic health record (EHR) system designed to streamline healthcare documentation and improve patient care. It offers features such as patient charting, medication management, clinical workflows, and interoperability with other systems. With its intuitive interfa...


29. DocPulse

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 05, 2023
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DocPulse is a comprehensive healthcare communication and collaboration platform that connects patients, doctors, and clinics seamlessly. It offers features such as appointment scheduling, secure messaging, telehealth consultations, and electronic health record (EHR) integration. With its intuitive i...


30. EHR1

  • Best for: Small, medium and large size businesses
  • Price: starts at $99 per month
  • Jun 05, 2023
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EHR1 is a cutting-edge Electronic Health Record (EHR) solution revolutionizing the healthcare industry. With its user-friendly interface and robust functionality, EHR1 enables healthcare providers to efficiently document, track, and manage patient information. It promotes seamless integration, data ...


31. CKD EHR

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 04, 2023
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CKD EHR is a comprehensive electronic health record (EHR) system designed specifically for nephrologists and other healthcare providers who care for patients with chronic kidney disease (CKD). CKD EHR includes features that help providers manage CKD patients, such as documentation tools, clinical de...


32. FidelityEHR

  • Best for: Small, medium and large size businesses
  • Price: starts at $150 per month
  • Jun 06, 2023
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FidelityEHR is an advanced electronic health record (EHR) solution that revolutionizes healthcare management. It integrates seamlessly with existing systems, enabling efficient patient information capture, secure data storage, and streamlined workflows. FidelityEHR empowers healthcare providers to d...


33. Fovea EHR Archive

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 06, 2023
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Fovea EHR Archive is a comprehensive and secure electronic health record (EHR) archiving solution. It enables healthcare organizations to efficiently store and access historical patient data while ensuring compliance with data retention regulations. Fovea EHR Archive offers seamless integration, rob...


34. Galactica E-HIM

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 08, 2023
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Galactica E-HIM is a leading provider of electronic health information management solutions. Their advanced software streamlines and automates health information management processes, including medical coding, release of information, and record management. Galactica E-HIM improves accuracy, efficien...


35. Andaman7

  • Best for: Small, medium and large size businesses
  • Price: Has a free version
  • Jun 06, 2023
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Andaman7 is a revolutionary health tech company providing a secure platform for individuals to manage and share their medical data. With a user-friendly interface and advanced privacy features, Andaman7 empowers patients to take control of their healthcare journey. Their innovative solutions facilit...


36. enki EHR

  • Best for: SMBs
  • Price:
  • Jun 06, 2023
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Enki EHR is a cutting-edge electronic health record (EHR) system designed to streamline medical documentation and improve healthcare efficiency. It offers comprehensive features, including patient data management, clinical workflows, medication tracking, and integrated billing. Enki EHR ensures secu...


37. Elixir (EHR)

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 07, 2023
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Elixir EHR is an advanced electronic health record (EHR) system specifically designed for healthcare institutions. It combines the power of the Elixir programming language with comprehensive features for managing patient data, clinical workflows, medical documentation, and billing. Elixir EHR ensure...


38. H-Connect

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 08, 2023
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H-Connect is a cutting-edge healthcare connectivity platform that facilitates seamless integration and interoperability among various healthcare systems. It enables secure exchange of patient data, medical records, and communication between healthcare providers, enhancing care coordination and impro...


39. Health Info

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 08, 2023
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Health Info provides essential knowledge and guidance to help individuals make informed decisions about their well-being. It encompasses a wide range of topics, including disease prevention, symptoms, treatments, nutrition, fitness, and mental health. Accessible through various sources, Health Info ...


40. HCI Group

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 08, 2023
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The HCI Group is a renowned global healthcare consulting firm specializing in technology solutions. With a focus on optimizing healthcare delivery and patient outcomes, HCI offers comprehensive services in EHR implementation, IT infrastructure, revenue cycle management, and strategic consulting. The...


41. iMARSMED

  • Best for: Small, medium and large size businesses
  • Price: starts at $199 per month
  • Jun 09, 2023
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iMARSMED is a cutting-edge medical technology company focused on revolutionizing healthcare. With expertise in advanced imaging, robotics, and surgical innovations, iMARSMED develops state-of-the-art medical devices and solutions. Their aim is to improve patient outcomes, enhance surgical precision,...


42. InfuseFlow

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 10, 2023
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InfuseFlow is an advanced electronic health records (EHR) solution that empowers healthcare providers with efficient and secure management of patient information. With its user-friendly interface and comprehensive features, InfuseFlow EHR enables seamless documentation, streamlined workflows, and en...


43. iSmart EHR

  • Best for: Small, medium and large size businesses
  • Price: starts at $245 per month
  • Jun 11, 2023
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iSmart EHR is an innovative electronic health records (EHR) system designed to optimize healthcare documentation and improve patient care. With its user-friendly interface and robust features, iSmart EHR enables healthcare providers to efficiently capture, store, and access patient information, enha...


44. Juno Health

  • Best for: Small, medium and large size businesses
  • Price: starts at $13,000
  • Jun 11, 2023
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Juno Health is a robust electronic health records (EHR) system that empowers healthcare providers with advanced tools for efficient documentation, patient management, and clinical decision-making. With its user-friendly interface and comprehensive features, Juno Health EHR enhances workflow efficien...


45. KiviCare

  • Best for: Small, medium and large size businesses
  • Price: starts at $59
  • Jun 12, 2023
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KiviCare is an advanced healthcare management software designed to streamline and optimize various aspects of healthcare operations. With its comprehensive features, KiviCare enables healthcare providers to efficiently manage patient records, appointments, billing, and more. It promotes seamless com...


46. MediFusion

  • Best for: Small, medium and large size businesses
  • Price: starts at $35
  • Jun 08, 2023
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MediFusion is an innovative Electronic Health Record (EHR) system that revolutionizes medical data management. Designed for healthcare facilities of all sizes, it seamlessly integrates patient information, medical history, and billing processes. With its user-friendly interface, robust features, and...


47. MURx

  • Best for: Small, medium and large size businesses
  • Price: starts at $200
  • Jun 09, 2023
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MURx is a state-of-the-art Electronic Health Record (EHR) system designed to streamline and enhance healthcare documentation and management. With robust features, including secure data storage, interoperability, and intuitive user interface, MURx empowers healthcare providers to efficiently manage p...


48. nTreatment

  • Best for: Small, medium and large size businesses
  • Price: starts at $10 per month
  • Jun 09, 2023
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nTreatment is an innovative healthcare platform that utilizes state-of-the-art technology to provide personalized and targeted medical treatments. By analyzing an individuals genetic makeup and combining it with comprehensive health data, nTreatment offers tailored therapies that maximize efficacy a...


49. Meditech Expanse

  • Best for: Small Practice, Medium Practice, Large Practice
  • Price:
  • Jan 19, 2024
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MEDITECH Expanse is a healthcare technology that is all about possibilities. It is an Electronic Health Record (EHR) system that evolves along with the needs of your organization, providers, and community. It is designed to facilitate better business practices, reduce burdens on clinicians, and most...


50. ESO Electronic Health Record (EHR)

  • Best for: Small Practice, Medium Practice, Large Practice
  • Price:
  • Jan 19, 2024
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ESO Electronic Health Record (EHR) is a cloud-based software designed to help EMS agencies generate clinical documentation and improve patient care decisions in real time using treatment guides or reference information. It is an advanced and intuitive tool that simplifies the process of producing qu...


51. OptiMantra

  • Best for: Small, medium and large size businesses
  • Price: starts at $99 per month
  • Jun 13, 2023
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OptiMantra EMR is a cutting-edge electronic medical records (EMR) system designed to streamline and optimize healthcare practices. It offers a comprehensive suite of features, including patient charting, medication management, scheduling, and billing. With its user-friendly interface and advanced fu...


52. CompuLink Advantage SMART Practice

  • Best for: Small, medium and large size businesses
  • Price:
  • Jan 19, 2024
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CompuLink Advantage SMART Practice is an all-in-one electronic health record (EHR) and practice management (PM) software designed to streamline healthcare providers workflows and enhance patient care. It is a powerful tool that offers a wide range of features to increase efficiency and improve the q...


53. EHR 24/7

  • Best for: SMBs
  • Price: starts at $39.95 per provider/month
  • Jan 19, 2024
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EHR 24/7 is a cloud-based electronic health record (EHR) software that provides a comprehensive solution for healthcare providers. It is designed to streamline the workflow of healthcare providers and improve patient care. EHR 24/7 is suitable for small to medium-sized healthcare practices, includin...


54. Evident

  • Best for: Small, medium and large size businesses
  • Price:
  • Jan 19, 2024
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Evident EHR Software is a comprehensive clinical documentation and practice management solution for ambulatory care. It is designed to streamline workflows and optimize the efficiency of physicians, nurses, and office staff throughout the day. Evident EHR Software is built to cater to the needs of h...



A Buyer's Guide to Business Software Solutions

How to Evaluate and Buy Business Software
 
If you’re somehow puzzled if this article is only for a specific size of business, no, it’s not. This is for you SMEs, MNEs and start-ups software buyers. Also, we’re not talking about a specific software solution here. Whether the software solution that you’re planning to buy is for Accounting, Business Intelligence, ERP, CRM, Help Desk, Maintenance Management or other types of application, one thing is for sure; with the help of this article, you will be able to know the right process in evaluating and buying a business software solution.
 
We’ve been into the software business for years and we’re seeing a lot of nitty-gritty things that often bring confusions and hesitations to many companies looking for better software solutions. Some companies can’t afford to let go their legacy systems while a few is encountering technological snags once the new system is in place. While this is the underlying truth behind software acquisition and implementation, what’s exciting about buying a business software solution is that there is a clear and obvious proof that thousands of companies and corporations today are happy with the benefits this technology is bringing into their respective businesses.  There is a significant increase in their revenue and the growth is on-going. And it’s easy to say; many from the Fortune 500 companies are making a lot of money because of their smartly-acquired business software.
 
So, let’s get straight to the point. What should you do in order to acquire that business software that could make your organization achieve its goals? The answer to this is pretty straightforward: evaluate and buy that right business software. Yes, that’s what you need to do and here’s the best manual from ITQlick.com that could certainly help you in doing that strategically.
 
Consider the Needs of Your Organization
Let’s assume that at this point, the entire management team agreed that you are ready to invest on a certain software application. The budget has been compromised and the key persons who will be involved in the acquisition process were already identified. Therefore, it’s time to approach things the project management way.
 
Define the Project
Every business software solution is categorized base on application type, features, deployment model, market size and pricing model. Remember that our objective here is to evaluate and buy a business software product that will fit into the size and present needs of your business. So what the project management team should try to deal with first is to define the real requirements of your business exactly base on the categories set by the software industry. Moreover, by doing this activity, you are already narrowing down your search for the right solution. Now, consider bringing this list of FAQs to the project management and aim to come up with clear-cut answers.
 
  1. What type of software is needed? Is it Integrated-Suite, Best-of-Breed or Industry-Specific? Ask your CEO’s main agenda and find the perfect match from these available options.
  2. What are the core and secondary features? Are you looking for basic, advanced or hi-end features? List down the specific features per category and allow the department managers and supervisors to give their insights on this list.
  3. How are you going to deploy the system? Would it be on-premise, cloud-based, hosted, or mobile-based? Weigh these options with the help of your CIO.
  4. Are you going for Tier 1, Tier 2 or Tier 3 vendors? Their offered solutions are base on the size of their target market - SMEs, MNEs or start-ups. Seek your CFO’s advice as it is important to match your financial capacity against the cost of the solution that the providers have for you.
  5. Are you willing to pay for the perpetuity software license or a subscription-based solution is way better? How many users are there and what would be their roles in using the system? Solicit feedbacks from future end users for they know better what challenges and risks might possibly come along their way when they’re using the system.
 
Finalize the BOM or List of Requirements
After providing definite answers on the above questions, we can say that the project has already been defined. Your procurement team is now ready to do their role in the acquisition process of this solution. However, in order for them to execute their job properly, they must have the complete list of requirements - features, specifications, hardware, and the software product. In other words, the Bill-of-Materials (BOM) that is final, complete and well-prepared must be handed over to the procurement director. Needless to say, it is very important that everybody is following the company purchasing and procurement protocols at all times.  
 
Request for Proposal (RFP)
The RFP process will bring everything into formality. Since you’re more likely in a line of business that doesn’t regularly buy software products, it is of critical importance that your RFP is well-structured before you send it to your prospect solution providers.
 
Draft the RFP
An RFP that contains all the relevant information as discussed during the project management meetings will enable the providers to return back to you their proposal that is complete and substantial. Therefore, your RFP should basically contain the following:
 
Brief Introduction
  • Company Name
  • Mission and Goals
  • Purpose of the RFP (or the need for software solution)
Business Background
  • Organizational Structure
  • Current Situation (IT infrastructure, system currently in-use, system issues and desired solutions, etc.)
  • Major Objectives of the Software Purchase
Request for Specific Requirements
  • Solution Functionality
  • System Specifications
  • Vendor Company Information
  • Price Model, Service Plans, Package Options
Other Important Inquiries (if necessary)
 
Send the RFP
Well-structured RFP will bring a lot of advantages especially when the proposals from various providers are received and then subjected for review and analysis. Send your RFP to at least three to five providers (or prospects which you have already shortlisted during the project definition phase). Depending on the complexity of the solution, most vendors will send their proposal in a matter of time, which could be around 4 to 6 weeks for Integrated-Suite solution.
 
Why still send RFP?
Is there really a need for RFP if your preferred solution (like cloud-based) and the service plans or packages are already displayed on the vendor’s website? Well, yes, you still need to undergo the RFP process. For most sales people, they certainly know that those figures appearing in the vendor’s website are usually the “list price” and not the “actual price”. More importantly, the vendor’s proposal (response to RFP) will serve as your main basis for the negotiation. Therefore, sending an RFP is a strict requirement.
 
Follow up questions relevant to RFP
More often than not, questions and concerns will be raised by the vendors to whom you send the RFP. You have to entertain them with utmost professionalism. Solution providers who are seeking further clarifications relevant to the RFP are consisting of professional software experts who wants to help your organization as much as they can. Entertain them but at the same time, always be cautious when providing additional information which you know is confidential or proprietary.
 
Evaluate the Proposals
Always refer to your finalized BOM when tabulating the contents of each proposal. Part of this process is to check the features that are available from this certain vendor and to cross out those that are not. While using spreadsheet aids the tabulation process, laying down the document proposals on the table and allowing your project management team to review them one by one should always be conducted. Evaluating the proposals in full force can help strengthen your decision-making process. Have another round of brain-storming session and come with the name of your preferred solution provider.
 
When selecting the final vendor, always promote the best interest of your organization. Consider answering these questions with full sincerity.
 
  1. Which vendor can provide the long-term benefits to your organization?
  2. Which vendor can provide the best and honest service from acquisition to full implementation?
  3. Which vendor is willing to devote most of its time in better serving its client?
 
Contact this solution provider and in your own strategic approach, try to get the answers to those three important questions above. In most cases, vendor who really wants to prove its craft will offer product demos on a higher level. Others will even invite you to check their already deployed and working systems. Feel free to connect with this type of vendor. Conduct simulation and testing, be it a cloud-based or on-premise solution. Examine all aspects and angles especially those that your project management team want to really know in-depth. For as long as it could help you arrive at a better decision, consider doing all the options available – for the interest of the organization.
 
Enter the Negotiation Process
Most solutions providers can be flexible in terms of pricing. Although the final say is oftentimes on the mouth of the sales person from the vendor’s side, a good negotiation process can always deliver a win-win situation to both parties involve. While negotiation sometimes cannot be settled in one sitting session, always be honest with your intentions whenever negotiating with your provider. If it’s about your budget, justify it with clarity. If it’s about their service plans, tell them what’s lacking or missing on their solution. At the end of the day, the most important event that should happen is that both of you are shaking hands because of a well done negotiation process.
 
Seal the Contract
So what are you going to do on a contract that involves a significant amount of investment? There are three project management approaches for this.
 
  1. Pass the ball to you legal team. They know what to do and more or less they will tell you if there is something wrong with the contract. Give them enough time to review before they affix their signature and then finally seal the contract.
  2. Hire a consultant base on the technical aspect that you want to clarify in the contract. If it’s the Scope of Work (SOW), a software implementation expert is the right person. If it is related to complex legal terms and conditions, a lawyer can help. If it has something to do with money, invite an accountant to conduct a thorough review and computation if necessary.
  3. Always consider consulting your project management team. Remember that the CIO, CFO and CEO are all team members. They will be the signatories and they know what’s best for the interest of the company when signing a contract agreement.
 
From evaluation to buying stage, it is important that the project manager must take full responsibility of monitoring all the works identified and distributed among team members. This is why delegating the right project manager is also an important consideration when buying a business software solution. And again, ITQlick.com wants to emphasize that whatever the size of your company is, using the project management approach will always lead you into a better outcome – that is getting what you paid for the right business software solution. 

Finding the right business software for your business
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Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.