Top 54 Field Service Software (Dec 2022)

2023's Best 55 Field Service Systems

Shlomi LaviShlomi Lavi / Dec 18, 2022

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1. Jobber

  • Best for: Small businesses and start ups
  • Price: starts at $39 per user/month
  • Mar 07, 2022
Compare Jobber Vs. Jobber

Jobber, a Field Service Management software launched in 2011, makes field service work easy by neatly organizing everything from a customers list to invoicing and billing. Fast and easy to use, Jobber’s flexible features were designed to get your serious on-site service work done with ease. Jobbe...


2. HouseCall Pro

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per user/month
  • Mar 08, 2022
Compare HouseCall Pro Vs. Jobber

HouseCall Pro is a cloud-based field management system which is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. The solution provides mobile support that comes in an application, which can be used on iOS and Android ph...


3. ServiceTitan

  • Best for: Small, medium and large size businesses
  • Price: starts at $398 per technician/month + $800 one-time setup cost
  • Dec 11, 2022
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ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The software was designed and launched by ServiceTitan headquartered in California, United States.


4. Dispatch

  • Best for: Small, medium and large size businesses
  • Price: starts at $99 per month
  • Mar 08, 2022
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Dispatch Field Service software is a cloud-based field service management solution designed for several industries such as health, furniture & appliance, and consumer services. The solution helps the user schedule and dispatches the field service technicians and manages tasks from start to finish.


5. Service Fusion

  • Best for: SMBs
  • Price: starts at $126 per month
  • Mar 08, 2022
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Service Fusion is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, customer and contract management, inventory management, and others. The software was designed and launched by Service Fusion headquartered in Texas, United...


6. Workiz

  • Best for: Small, medium and large size businesses
  • Price: starts at $65 per month
  • Mar 09, 2022
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Workiz is a cloud-enabled Field Service software that allows managers to receive payments from track and/or field invoices, as well as handling field service dispatch.


7. StreetSmart Advantage

  • Best for: Small, medium and large size businesses
  • Price: starts at $9.95 per user/month
  • Mar 09, 2022
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StreetSmart Advantage is a cloud-based field service software that is built to help organizations and companies manage forms, jobs, timesheets and mileage with an automated approach. Users can use this tool to track and monitor activities, worker locations as well as information on shifts.


8. Mhelpdesk

  • Best for: Small businesses and start ups
  • Price: starts at $374 per 10 users/month
  • Mar 09, 2022
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MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk is developed by the company of the same name. It was released in 2007 and is headed by Ry...


9. GorillaDesk

  • Best for: Small businesses and start ups
  • Price: starts at $49 per month
  • Mar 09, 2022
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GorillaDesk is a field service management/pest control software with scheduling and invoicing tools to help users grow their field service businesses.


10. Service Autopilot

  • Best for: Small, medium and large size businesses
  • Price: starts at $47 per month
  • Mar 09, 2022
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Service Autopilot is a web based field service management solution for small and medium businesses. It offers such capabilities as dispatch management, payroll management, routing and scheduling, and others. The software was designed and launched by Backtell LLC headquartered in Texas, United States...


Pricing Guide - Field Service Software:

Price Range on Field Service Management software

Companies can expect to pay between $5 and $300 a month for a Field Service Management (FSM) software, with a "per user/agent/asset" payment option. The cost could be between $500 and $5,000 for one-time subscriptions. However, vendors may also charge for installation and other features such as asset reporting, analytics, client portal, and so on. The range based on the business size is as follows:

  • Small-sized businesses (with up to 25 employees) would have to pay between $20 to $75 monthly for Field Service Management software. The one-time cost range is $500-$1500, and additional installation costs could reach $700. For example, TrackerPal pricing starts at $5 a month for each user; Freshdesk cost up to $15 monthly per agent, and YourTradebase pricing goes for $33 a month.
  • Medium businesses can expect a price range of $69-$199 for FSM software. Service Fusion begins at $99 a month, ServiceBridge at $69 a month, and PestRoute pricing goes for $199 a month, excluding startup service charges.
  • Large establishments would pay upwards of $375 per month for Field Service software units. The price range is between $3000 and $5000 for one-time licensing, and additional charges may run up to $5000. For example, ServiceMax starts at $100 per month, RazorSync at $40, and Fleetio pricing goes for $6 per month for each asset. BellaSolutions offers a one-time setup of $7500.

There are other best of breeds under Field Services; some of which include:

  • Maid Service Software This type of Field Service Software typically costs between $0 and $49. For instance, ZenMaid pricing goes for $49 a month, DoTimely for 25 cents per month, and The Service Program costs $49 a month.
  • Maintenance Management Software Users can expect to pay around $6-$40 for Maintenance Software units. For example, EZOfficeInventory starts at $40 a month, Odoo costs about $20 monthly, and Limble CMMS goes for $35 per month. Also, OneSoft Connect pricing starts at $6 a month with plans up to $33 a month.
  • Service Dispatch Software Most vendors offer Service Dispatch software units between $49-$100 a month. Also, one-time pricing for the software could also reach $6700. Route4Me, for example, has a base subscription of $99 a month but also offers a free trial version for a start. vWork pricing starts at $49 a month, and HCSS Dispatcher charges a one-time payment of $6700.
  • HVAC Software Users would have to pay between $25 and $350 monthly for HVAC Software units. For instance, the base subscription for Solves costs $25 a month, RepairShopr pricing starts at $49 a month, and HVACbizPro starts at $349 per month. Husky Intelligence cost price begins at $29 a month, with plans up to $49 per month. Husky Intelligence also has optional features costing around $99 per month.
  • Plumbing Software Plumbing software has a price range of $20-$49. For example, JobSite pricing goes for $49 per month, Routezilla for $19 a month, and ProBusinessTools for $40 a month.
  • Work Order Software Users can expect to pay between $0 and $50 per month for Work Order software units. The price can go up to as high as $600 if the vendor charges annually. Snapii, for example, starts at $1 a month, WorkStraight goes for $19 a month, and RoadFS costs $50 per month.

11. Dataforma

  • Best for: Small, medium and large size businesses
  • Price: starts at $69.99 per user/month
  • Mar 09, 2022
Compare Dataforma Vs. Jobber

Dataforma software is a web-hosted field service management solution that is integrated with scheduling, GPS Tracking and invoicing tools for contractors. Originally the platform was built specifically for roofing contractors but currently it can be used by various construction businesses such as pl...


12. Kickserv

  • Best for: Small businesses and start ups
  • Price: starts at $31 per month
  • Mar 10, 2022
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Kickserv is a cloud-based field management solution that is designed to work well in small-sized businesses. It provides them with functionalities and tools that enable them to manage invoices and payments, jobs, team schedules, estimates and leads in one interface.


13. ServiceMax

  • Best for: Medium and large size businesses
  • Price: starts at $100 per user/month
  • Dec 18, 2022
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ServiceMax is a cloud field service scheduling software that comes with a full suite of applications to help companies of all sizes. The software is available in three different editions, each designed to satisfy customers of different sizes with different features.  It can help you to know more abo...


14. JOBPROGRESS

  • Best for: SMBs
  • Price: starts at $55 per user/month
  • Mar 12, 2022
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JobProgress is a cloud-based Field Service software that equips its users to manage knowledge sharing and collaboration, and progress on multiple projects with optimum customer satisfaction.


15. FieldEdge

  • Best for: SMBs
  • Price: starts at $100 per user/month
  • Mar 12, 2022
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FieldEdge is a cloud-based Field Service Management solution, it lets users easily track customer history, dispatch, take payments, create service agreements, and more. the software is designed for home service contractors in fields including HVAC, plumbing, electrical and more. The solution allows ...


16. Vonigo

  • Best for: SMBs
  • Price: starts at $98 per user/month
  • Mar 14, 2022
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Vonigo is a web based field service management solution for businesses of all sizes. It offers such capabilities as scheduling and routing, work order management, billing and invoicing, and others. The software was designed and launched by Vonigo Software Ltd headquartered in British Columbia, Canad...


17. FieldAware

  • Best for: SMBs
  • Price: starts at $70 per user/month
  • Apr 05, 2022
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FieldAware is a cloud-based field management solution that is designed for the management of every facet of the service delivery process. FieldAware enables users to effectively manage customer relationships, scheduling, service requests, dispatching, invoicing, and reporting. User can view service...


18. Total Dispatch

  • Best for: Small, medium and large size businesses
  • Price: starts at $99 per month
  • Mar 14, 2022
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Total Dispatch is a cloud-based freight management solution that offers dispatch & billing tools specifically tailored for petroleum carriers. Some distinctive features of Total Dispatch software include billing and invoicing, scheduling, mileage tracking, vehicle tracking, Computer-aided dispatch, ...


19. Job Tracker Professional

  • Best for: Small, medium and large size businesses
  • Price: starts at $35 per user/month
  • Mar 14, 2022
Compare Job Tracker Professional Vs. Jobber

Job Tracker Professional is a cloud-based field service management solution that is tailored to serve the construction and property maintenance industry. The software solution permits users to create quotations, estimates, costings, jobs, credit notes, invoices purchase orders, and much more.


20. ThermoGRID

  • Best for: SMBs
  • Price:
  • Apr 08, 2022
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ThermoGRID is a software created for HVAC companies that make their processes simpler and faster. It helps ensure that clients get the best service on time, which increase sales, as well as lessen paper works that make work more convenient for the management or people in charge.


21. RazorSync

  • Best for: Small businesses and start ups
  • Price: starts at $55 per 2 users/month
  • Mar 19, 2022
Compare RazorSync Vs. Jobber

RazorSync is a cloud-based Field Service Management solution and Mobile App that helps businesses to schedule jobs, process payments and manage workers. It helps to reduce time wastage, update customer records and reduce the billing cycle. RazorSync is a product of RazorSync Company founded in 2010...


22. Wintac

  • Best for: Small businesses and start ups
  • Price: starts at $1,495 per license
  • Mar 19, 2022
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Wintac is a cloud based field service software designed for small to medium sized service companies that require a centralized management solution. It supports field service and allows you real time interaction with your staff on site. Intac International was founded in 1988 in Burlington, Mass...


23. E-Works Manager

  • Best for: SMBs
  • Price: starts at $79 per 5 users/month
  • Mar 19, 2022
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E-Works Manager software is a job management solution that allows users to manage their quotes, invoices, and jobs all in one system. The solution offers a number of capabilities that include an asset management module that schedules, monitors and maintains company and customer assets.


24. e-automate

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $600 per user/month
  • Apr 22, 2022
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E-automate by ECI software solutions is a cloud-based total business management and enterprise resource planning designed for the field service businesses. The solution core features include sales & inventory management, contracts, accounting, reporting, purchasing, and customer relationship managem...


25. MobileFrame Field Service

  • Best for: Small, medium and large size businesses
  • Price: starts at $500 per license
  • Mar 02, 2022
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MobileFrame Field Service software is a solution that provides instant visibility into back-office service information and data. The solution has several functionalities that include a mobile application tool that will guide the field service technicians through best practices.


26. NewWaySERVICE

  • Best for: Small, medium and large size businesses
  • Price: starts at $25.94 per technician/month
  • Mar 02, 2022
Compare NewWaySERVICE Vs. Jobber

NewWaySERVICE software is a cloud-based developing management solution. It offers a number of features that include technicians appointments that allow users to set up work schedules for each of the technicians.


27. ServiceTrade

  • Best for: SMBs
  • Price: starts at $79 per technician/month
  • Mar 02, 2022
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ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to deliver an amazing customer experience.


28. ServiceWorks

  • Best for: Small, medium and large size businesses
  • Price: starts at $29 per month
  • Apr 13, 2022
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ServiceWorks is a cloud-based Field Service software that enables organisation heads to manage payment processing fee, as well as automating inventory and scheduling tasks.


29. MobiWork MWS

  • Best for: Small, medium and large size businesses
  • Price: starts at $39 per user/month
  • Mar 02, 2022
Compare MobiWork MWS Vs. Jobber

MobiWork MWS is an end-to-end field service software solution designed for employees in the office, those on the field, and customers.


30. GoSpotCheck Software

  • Best for: Small, medium and large size businesses
  • Price: starts at $25 per user/month
  • Apr 01, 2022
Compare GoSpotCheck Software Vs. Jobber

GoSpotCheck is a field service software designed to enable businesses to run marketing campaigns, thereby making more profits from the field.


31. Smart Service

  • Best for: Small businesses and start ups
  • Price: starts at $1599.99 per license
  • Mar 22, 2022
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Smart Service is an on-premise enterprise resource planning software that is developed to be used by both individuals as well as by businesses that are in the construction industry and the field service management industry.


32. Payzerware

  • Best for: SMBs
  • Price: starts at $399 per month
  • Apr 03, 2022
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Payzerware is a cloud-based Field Service software that allows managers to organize Custom dispatch groups based on function and segment, as well as tracking their group performance by the use of reports Dashboard.


33. Launch27

  • Best for: Small businesses and start ups
  • Price: starts at $59 per month
  • May 06, 2022
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Launch27 is a field service software that enables cleaning businesses to increase their customer base, ultimately resulting in profitable ventures.


34. geoFIT

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,985 per license
  • Jun 01, 2022
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Kanini Field Services Management is a web based field service management solution for businesses of all sizes. It offers such capabilities as dispatch management, customer database, service history tracking, and others. The software was developed and released by GISbiz Inc headquartered in Tennessee...


35. ServicePal

  • Best for: Small, medium and large size businesses
  • Price: starts at $59 per user/month
  • May 13, 2022
Compare ServicePal Vs. Jobber

ServicePal is a cloud-based field service management software that is developed to be used by individuals as well as by businesses that are in the field service management industry. The software makes that service industry became paperless reducing the size of office space required as well as saves ...


36. Field Force Manager

  • Best for: Small businesses and start ups
  • Price: starts at $15 per license
  • May 13, 2022
Compare Field Force Manager Vs. Jobber

Field Force Manager is a cloud-based as well as an on-premise field management solution that is developed to be used by individuals as well as by businesses that are either operating in the service industry, the construction industry, and other industries that require field service management.


37. Coolfront

  • Best for: Small businesses and start ups
  • Price: starts at $2.09 per encounter
  • Jun 02, 2022
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Coolfront is a Cloud, SaaS, Web-based application that runs on any smartphone, tablet or computer. It offers efficient work order management that has a flat rate service pricing for business needs. It can empower clients to present profitable repair fees up front as well integrate the system with th...


38. Fastrax

  • Best for: Small, medium and large size businesses
  • Price: starts at $3,000 per license
  • Jun 14, 2022
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Fastrax is a cloud-based and on-premise, all-in-one service software solution which is suitable for use in the field industry and field management. Fastrax Can be used by various industries such as construction business, electrical and electronics, as well as plumbing.


39. Azzier CMMS

  • Best for: Large business
  • Price:
  • Aug 25, 2022
Compare Azzier CMMS Vs. Jobber

Azzier CMMS is cloud-based customer maintenance and management solution which is developed for use in all types of businesses. The maintenance management solution can be implemented in various industries including Industrial manufacturing, Oil & Gas, Utilities, Government, Hospitality, Education and...


40. ServiceVelocity

  • Best for: Medium and large size businesses
  • Price: starts at $40 per user/month
  • Oct 21, 2022
Compare ServiceVelocity Vs. Jobber

ServiceVelocity is a cloud-based field service management software that allows technicians to access timely information from a service team data source.


41. InvGate Service Desk

  • Best for: Small, medium and large size businesses
  • Price:
  • Apr 30, 2022
Compare InvGate Service Desk Vs. Jobber

InvGate Service Desk is a SaaS-based Field Service software that enables managers to handle a support team, from self-service through phone and email support services.


42. ServiceM8

  • Best for: Small businesses and start ups
  • Price: starts at $9 per month
  • May 14, 2022
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ServiceM8 is an online field service software for organizations to take control of their operations, work smarter, get more customers, and complete work faster.


43. PestPac

  • Best for: Small, medium and large size businesses
  • Price:
  • Apr 27, 2022
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PestPac is a field service management solution for businesses of all sizes. It offers sales lead tracking, customized reporting, route optimization, inventory management, and other capabilities. The software was designed and launched by PestPac Software headquartered in New Jersey, Unite...


44. ClickSoftware

  • Best for: Medium and large size businesses
  • Price: starts at $25 per user/month
  • Apr 28, 2022
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ClickSoftware is a field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, scheduling and routing, and others. The software was designed and launched ClickSoftware Inc headquartered in Vermont, United States.


45. Coresystems Field Service

  • Best for: Medium and large size businesses
  • Price: starts at $29 per month
  • Apr 28, 2022
Compare Coresystems Field Service Vs. Jobber

Coresystems Field Service is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, service history tracking, work order management, and others. The software was designed and launched by Coresystems headquartered in Switzerland.


46. simPRO Enterprise

  • Best for: SMBs
  • Price: starts at $129 per license
  • Apr 28, 2022
Compare simPRO Enterprise Vs. Jobber

simPRO Enterprise is a web based field service management solution for businesses of all sizes. It offers such capabilities as call center management, billing and invoicing, electronic signature, and others. The software was designed and launched by The simPRO Group Ltd headquartered in Australia. ...


47. ServSuite Software

  • Best for: Small, medium and large size businesses
  • Price: starts at $55 per license
  • Apr 30, 2022
Compare ServSuite Software Vs. Jobber

ServSuite Software is a cloud-based business management software that is designed for pest control and lawn care companies. The software has several features that make it stand out. With the mobile application feature, users are able to manage services and appointments, adjust as well as synchronize...


48. Hormiga Software

  • Best for: Medium and large size businesses
  • Price:
  • May 01, 2022
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Hormiga is a cloud-based Field Service software that enables managers to get insights into employees activities on the field using performance-optimizing tools.


49. FarEye

  • Best for: Small, medium and large size businesses
  • Price: starts at $20 per user/month
  • Apr 28, 2022
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FarEye is a web based field service management solution for businesses of all sizes. It offers such capabilities as electronic signature, communication logs, GPS location tracking, and others. The software was designed and launched by RoboticWares Private Limited headquartered in New Delhi, India. ...


50. Oracle Field Service Cloud

  • Best for: Small, medium and large size businesses
  • Price:
  • May 21, 2022
Compare Oracle Field Service Cloud Vs. Jobber

Oracle Field Service is a web based field service management solution for businesses of all sizes. It offers such capabilities as routing and scheduling, dispatch management, electronic signature, and others. The software was designed and launched by Oracle Corporation headquartered in California, U...


51. ServMax

  • Best for: Small, medium and large size businesses
  • Price: starts at $525 per license
  • May 21, 2022
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ServMax is a field service software designed as an innovative risk management platform built to grow with one business.


52. Digital Element

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $75 per license
  • May 18, 2022
Compare Digital Element Vs. Jobber

Digital Element Acuity is a geo-location and geo-targeting solution for businesses of all sizes. The services offered by it include IT intelligence, audience segmentation, and geo data management etc. The software was designed and launched by Digital Element headquartered in Georgia, Uni...


53. Nexterna Clearview

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,500 per license
  • Dec 13, 2022
Compare Nexterna Clearview Vs. Jobber

Nexterna Clearview is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, dispatch management, electronic signature, and others. The software was designed and launched by Nexterna headquartered in Ontario, Canada.


54. PENTA Service Management

  • Best for: Medium and large size businesses
  • Price:
  • May 19, 2022
Compare PENTA Service Management Vs. Jobber

PENTA Service Management is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, scheduling and routing, work order management, and others. The software was designed and launched by Penta Technologies Inc headquartered in Wi...



A Buyer's Guide to Field Service Solutions

Field Service Management Software Buyer’s Guide
 
What end-to-end business software solution are your field service engineers and technicians carrying with them? Not all fleet service companies might be aware that a technology called On-board Diagnostics (OBD-II) or Engine Bus Interface has already been helping hundreds of trucking companies in effectively tracking and monitoring the real-time status of their trucks’ engines. And what’s more exciting about this technology is that it is now being integrated with more sophisticated Field Service Management (FSM) software solution. OBD-II may not fitted yet on your current operation setup but if your direction today is to ensure the accurate delivery of a high level service, an end-to-end solution like FSM could be the right answer to our opening question for you.
 
There is a right FSM solution for every type of business – repair, security, installation, etc. That is what we from ITQlick.com highly believe on and therefore modern software technology like of FSM is always a part of our software recommendations to companies that are actively dealing with field operations. Today’s versions of FSM solutions are more advanced, more packed with features, and more convenient to use. In this Buyer’s Guide, ITQlick.com will help you find the right FSM solution for your business. Best of all, we also believe that by completely reading this buyer’s guide, you would definitely come up with a concrete idea on how to better improve your field service operation.
 
Types
As to how diverse are the types of businesses in line with field services, this is also how diverse are the types of FSM solutions available in the market today. In fact, if we are going to list them all in this buyer’s guide, it would be like reading an eBook of 10,000+ ways on how to improve your field service operation. But as a starting guide, here are the five areas of business that most FSM software products are aiming to provide better solutions with.
 
  • Scheduling and Routing
  • Work Order Management
  • Job/Project Management
  • Customer Service History Tracking
  • Inventory/Resource Management
 
Above are also equivalent to the five key functions of most FSM solutions today. Say that you want to improve your Work Order Management routines, because it’s a major function of FSM, most solution providers more likely have the right solution to offer. In order to come with a solid decision regarding your FSM software investment, also consider analysing this list of benefits.
 
  • Schedule jobs and dispatch technicians
  • Plan routes and calculate job times
  • Log customer service and interaction history
  • Manage parts and inventory levels
  • Create KPI reports, quotes, billing, e-signatures and invoices
  • Reduce cost of fuel, maintenance, and inventory
 
Features
From the five key functions of FSM solution rooted out the many features of modern FSM software products. Application that is accessible via different devices and platforms, working across a full spectrum of wireless carriers, and empowered by business intelligence mechanisms; this is FSM on a higher scale. Here are then the basic and advanced features of modern FSM solutions.
 
Basic features that can be found in majority of FSM solutions are:
 
  • Trouble Ticketing
  • Repair Center
  • Customer Service History
  • Dispatch and Scheduling
  • Service Order Scheduling
  • Equipment Management
  • Preventive Maintenance
  • Reporting and Metrics
  • Sales Tracking
  • Time/Payroll
  • Schedule/Route Optimization
 
Advanced features that can be found on enterprise level FSM solutions are:
 
  • Smartphone Integration
  • Management Inventory Tracking Apps
  • Mobile Enabled Point-of-Sale Capabilities
  • RMA Management and Failure Analysis
  • Voice Generated Customer Appointment Reminders
  • Contract/Project Management
  • Real Time Tracking (GPS, RFID, OBD-II)
  • Quality Assurance
  • Online Customer Portal
  • Automatic Customer Contact
  • Accounting Tools
 
Solutions per Business Size, per Vendor
In a practical sense, online research can help narrow down your search for the right FSM solution. We at ITQlick.com are also advocate of this method. However, considering that we know that majority of clients searching for solutions can better arrive at the perfect-fit solution if they are well-guided by software experts, we also want to recommend this researching strategy guide.
 
  1. Determine the size of your business if it is:
·         Small and Medium Business
·         Large Enterprise
 
  1. Identify all the functions and features that you want to use in an FSM system.
·         Refer to the five key functions above
·         Refer to our list of basic and advanced features above
 
  1. Determine the deployment model that can fully optimize your operational resources.
·         On-premise
·         Cloud-based
·         Mobile
 
  1. Start your search online for the potential solution providers by:
·         Going to websites that offer filter search functionality
·         Conducting full review of the software products each vendor is offering
 
  1. Benchmark the solutions and decide which of them is perfect for your business needs.
 
Along the way, don’t hesitate contacting the vendors shall you have any inquiry. Another option is to send a Request for Proposal (RFP) to your filtered list of vendors. Alternatively, consulting with the software experts like ITQlick.com for more help can be done at any point of your research process.
 
Pricing Considerations
Like any other business management solutions, FSM solutions offer flexibility in pricing. Here are the different pricing models and the price range that commonly goes with each.
 
Pay-per-User
This is the pricing scheme for most cloud-based solutions. The average monthly subscription is somewhere between the range of $40 to $100 per user per month. Some of the well-known cloud-based solution providers are Service Fusion, Astea Alliance, Moby Services, Jobber and Wintac.
 
Pay-per-Employee
This pricing model is suitable for companies which main operation largely relies on field service technicians and engineers. Ranging from $5 to $75 per employee per month, you can save lot of money by investing on a solution that offers this scheme. A one-time software license fee ranging from $500 to $5000 is optional to some vendors with this pricing model. Solutions that have this model are the on-premise types and the popular ones are Connect2Field, Smart Service Software, Miracle Service, and Kickserv.
 
Pay-per-Franchise
Some companies that have multiple locations or franchises are looking for pricing models that will offer them convenience in the long run. The pay-per-franchise model is the perfect fit. At $30 to $300 per location per month, excluding the set-up fee which is ranging from $2000 to $6000 depending on features, this can be a good investment for such companies. Bella Solutions is known for offering this pricing model.
 
You will observe that these pricing models are subscription-based. It is important to note however that other than the monthly fee, there are other fees that the vendor might charge you and they could be fees for any of the following:
 
·         Technical support
·         Training and consultation
·         Customer service
·         Additional features
·         Upgrade options
·         Carrier Selection
·         Data usage
 
In order to avoid surprises, it is better that you clarify all these matters to the solution provider right from the very beginning.
 
Market Trends
The Field Service Management industry is on the stable state at present. Software analysts estimated that the FSM industry is somewhere from $1.5B to $2B in total worth today.
 
Mobility of software solution is one of the hottest trends in the FSM industry today. Field technicians are already gaining lots of benefits from the Bring Your Own Device (BYOD) movement. Using tablets and smartphones, any technician can now use an FSM app onsite or offsite.
 
Software-as-a-Service platform is hitting the market by storm. This is the cloud-based type of solution which we mentioned earlier is the subscription-based solution that most companies are deploying nowadays.
 
More about connectivity, features-rich web-based FSM platforms are also on the rise. There is no need to install and run an application program in your desktop PC. Using your web browsers, the FSM app is always available for access.
 
Field Service Management solution is completely bringing a better and smarter technology to all of us. This is also a clear sign that a company who wants to bring into a higher scale its field service operation should start looking for the right solution as early as today.

ITQlick chart - 2023 best Field Service Software

2023 best Field Service Software | ITQlick.com
Finding the right Field Service software for your business
Proper Field Service software selections are the precursor to successful deployment and business growth. Finding the right Field Service solutions doesnít have to be complicated, and it doesnít have to take days or weeks of your time.

After researching over 5,000 systems, we can identify the best solution for companies of all shapes and sizes. ITQlick.com is 100% free for software buyers.



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Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.