Top 44 Survey Software Software (Jan 2023)

2023's Best 45 Survey Software Systems

Shlomi LaviShlomi Lavi / Jan 27, 2023

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1. PlanSwift construction

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,595 per license
  • Mar 08, 2022
Compare PlanSwift construction Vs. PlanSwift construction

PlanSwift construction is an on-premise construction estimation and take-off software. With the on-screen digitizing feature, users can drag and drop various entities of the construction to the visual point-and-click interface and assemble them together so as to gather quantity takeoffs and commence...


2. Typeform

  • Best for: Small, medium and large size businesses
  • Price: starts at $21 per user/month
  • Mar 21, 2022
Compare Typeform Vs. PlanSwift construction

Typeform is a growing cloud-based Survey Software software, it is designed to support small, medium and large size business. Typeform received a rating of 4.7 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.


3. Sage Estimating

  • Best for: Small, medium and large size businesses
  • Price: starts at $3,500 per license
  • Mar 24, 2022
Compare Sage Estimating Vs. PlanSwift construction

Sage Estimating is a construction estimating software solution. The software supports proposal generation, and conceptual estimating. The software also offers integration with RS systems and MS Excel. Sage Estimating features a standard version, and an extended version that features built-in estimat...


4. Sage 300 Construction and Real Estate

  • Best for: Small, medium and large size businesses
  • Price: starts at $14,000 per license
  • Apr 01, 2022
Compare Sage 300 Construction and Real Estate Vs. PlanSwift construction

Sage 300 Construction and Real Estate is an end-to-end construction and property management solution. It offers a number of features that include a document management feature that provides greater control of users’ documents and a clean audit trail.


5. Zoho Survey

  • Best for: Small, medium and large size businesses
  • Price: starts at $25 per month
  • Apr 28, 2022
Compare Zoho Survey Vs. PlanSwift construction

Zoho Survey is an online survey management solution for businesses of all sizes. Other than creation of online surveys, it offers designing, analysis, data export, and other capabilities. The software was developed and released by Zoho Corporation headquartered in California, United Stat...


6. SurveyGizmo

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per user/month
  • Dec 13, 2022
Compare SurveyGizmo Vs. PlanSwift construction

SurveyGizmo is an online survey software that can simplify complex survey processes and keep things simple. Users get complete control over design and can reflect their brand’s power on the online forms and surveys. SurveyGizmo is based in Boulder, Colorado, was founded back in 2006 and is popul...


7. Survicate

  • Best for: SMBs
  • Price: starts at $65 per month
  • Apr 26, 2022
Compare Survicate Vs. PlanSwift construction

Survicate software is a cloud-based customer relationship management (CRM) platform created to serve small, medium-sized businesses, and large enterprises in various industries.


8. Omniconvert

  • Best for: Small, medium and large size businesses
  • Price: starts at $167 per month
  • May 24, 2022
Compare Omniconvert Vs. PlanSwift construction

Omniconvert is a growing cloud-based Conversion Rate Optimization software, it is designed to support small, medium and large size business. Omniconvert received a rating of 3.3 from ITQlick team. The software cost is considered affordable (1.7/5) when compared to alternative solutions.


9. Efix

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 19, 2022
Compare Efix Vs. PlanSwift construction

Efix is an award-winning cloud-based Human Resources software, it is designed to support small, medium and large size business. Efix received a rating of 2.5 from ITQlick team. The software cost is considered affordable (1.1/5) when compared to alternative solutions.


10. Zonka Feedback

  • Best for: Small, medium and large size businesses
  • Price: starts at $79 per month
  • Sep 24, 2022
Compare Zonka Feedback Vs. PlanSwift construction

Zonka Feedback is a leading cloud-based Hotel Management software, it is designed to support small, medium and large size hotels. Zonka Feedback received a rating of 4.7 from ITQlick team. The software cost is considered affordable (1.6/5) when compared to alternative solutions.


Pricing Guide - Survey Software Software:

Customer Relationship Management (CRM) Software Price Range

Most CRM software in the market are priced on a per-user, per-month basis; hence, businesses can expect to pay between the range of $10 to $200 per user monthly. There are also some CRM products with yearly pricings and others with perpetual licenses.

The above price range depends on the sophistication of the CRM products feature-wise, as well as the number of user accesses or accounts paid for. Some CRM software within the above price ranges are Zendesk Sell, which starts from $19 monthly per user, FreeAgent CRM pricing starts from $25 monthly per user, and GreenRope costs between $149 for up to 1,000 contacts to $699 for up to 50,000 contacts.

In addition, CRM products target different sizes of organizations, and their price ranges are as follows:

  • Small Businesses can expect to pay between the range of $10 to $25 for CRM software. The prices are set on a per user per month basis. For example, Zoho CRM costs $12 per user per month, Fresh Sales costs $13 per user, per month, and Copper pricing starts $19 per user per month. In addition to this, some products offer small businesses very basic packages which can be gotten for free.
  • Medium Businesses can expect to pay between $25 to $50 for CRM software. While most products for medium-sized businesses are priced on a per user, per month basis, the number of employees or registered users will determine the prize of the software per user. For example, Hubspot costs up to $30 per user monthly but $50 monthly for two users. Others are Benchmark ONE, which costs $40 monthly per user, and Skynamo, which is priced at $46 per user monthly.
  • Large Businesses can expect prices that fall within $50 to $200 for CRM products. CRM offerings for large business organizations typically come with more features; hence, there may be separate fees for installation, setup, or training. Some CRM software within this tier are FreeAgent CRM, which costs $130 price monthly per user; GreenRope costs between $149 for up to 1,000 contacts to $699 for up to 50,000 contacts , and Quick Base pricing falls around $500 monthly for a number of users.

CRM best of breeds and their price ranges are as follows:

  • Marketing Automation Software Marketing automation products can be divided into three tiers, each carrying prices that range from $0 to $19, $19 to $50, and $50 upwards, respectively. For instance, Active Campaign pricing starts from $15 monthly per user, Hubspot Marketing Automation costs up to $50 per user monthly, and Integrated Marketing Portal pricing is around $50 per user monthly.
  • Lead Management Software The pricing for Lead management products in the market usually varies between $11 and $60 upwards. These price ranges depend on the level of the products offerings and the number of registered users per month. For example, SalesExec pricing starts from $65 per user monthly, Salesforce Essentials costs around $25 per user monthly, and Lead Capsule pricing starts from around $500 per month for a number of years.
  • SalesForce Automation Software SalesForce automation products pricing ranges from $13 to $50 upwards, depending on the level of their offerings and the number of registered accounts per month. The prices are set per user, per month; hence, SAA software pricing like Really Simple System starts from $14 per user monthly, Pepperi pricing is around $48 per user monthly, and Cliently costs up to $39 per user per month.
  • Contact Management Software Most contact management products in the market are priced on a per month basis, and there are typically set limits to the number of contacts each user can manage on the software. Depending on the level of offers, prices may fall between $0 to $14, $14 to $25, and $25 to $400. For example, Infloflo pricing starts from around $100 per month, DejaOffice PC CRM costs up to $50 monthly, and AirTable pricing starts from $14 per month.
  • Email Marketing Software Email marketing products are priced per month, and there are usually limits on the number of subscribers or emails for each user monthly. The prices range from $0 and $30 upwards, depending on the package level. For example, Constant Contact pricing starts from $20 per month, SendinBlue pricing starts from $25 per month, and Campaigner costs around $19 per month.

11. Energage

  • Best for: Small, medium and large size businesses
  • Price:
  • Jan 27, 2023
Compare Energage Vs. PlanSwift construction

Energage is a cloud-based human resources software that is built to help organizations know more about their employees through in-depth surveys and polls. These surveys help team leaders measure employee welfare with a view to improving overall improvement in productivity.


12. On-Screen Takeoff

  • Best for: SMBs
  • Price:
  • Feb 14, 2022
Compare On-Screen Takeoff Vs. PlanSwift construction

On Center Software’s On-Screen Takeoff® (OST) started the industry in 1994. OST effectively scales to support small contractors and global construction enterprises. From plan viewing to quantity measurements to estimating to project management—it all starts with OST.Make estimators more efficient an...


13. QuestionPro

  • Best for: Small, medium and large size businesses
  • Price: starts at $129 per month
  • Feb 22, 2022
Compare QuestionPro Vs. PlanSwift construction

QuestionPro is a web based survey creation and management solution for businesses of all sizes. It facilitates survey designing, analytics, administration, and other aspects. The software was designed and launched by QuestionPro Survey Software headquartered in Washington, United States.


14. Novi Survey

  • Best for: Small, medium and large size businesses
  • Price: starts at $999 per year
  • Feb 22, 2022
Compare Novi Survey Vs. PlanSwift construction

Novi Survey is a growing cloud-based Survey Software software, it is designed to support small, medium and large size business. Novi Survey received a rating of 4.8 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.


15. Survey Anyplace

  • Best for: Small, medium and large size businesses
  • Price: starts at $33 per month
  • Mar 08, 2022
Compare Survey Anyplace Vs. PlanSwift construction

Survey Anyplace is a fast growing cloud-based Survey Software software, it is designed to support small, medium and large size business. Survey Anyplace received a rating of 4.6 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


16. Jebbit

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,500 per month
  • Apr 11, 2022
Compare Jebbit Vs. PlanSwift construction

Jebbit is a trending cloud-based Social Media Management software, it is designed to support small, medium and large size business. Jebbit received a rating of 4.7 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.


17. WorkTango

  • Best for: Small, medium and large size businesses
  • Price: starts at $0.25 per month
  • Apr 13, 2022
Compare WorkTango Vs. PlanSwift construction

WorkTango is a cloud-enabled survey software solution that aids employers and managers of different businesses and organizations to track employee engagement and the collection of feedback.


18. Sage Estimating (formerly Sage Timberline Estimating)

  • Best for: Small, medium and large size businesses
  • Price: starts at $3,500 per license
  • May 11, 2022
Compare Sage Estimating (formerly Sage Timberline Estimating) Vs. PlanSwift construction

Sage Estimating (formerly Sage Timberline Estimating) is a growing cloud-based Construction software, it is designed to support small, medium and large size construction business. Sage Estimating (formerly Sage Timberline Estimating) received a rating of 4 from ITQlick team. The software cost is con...


19. Confirmit

  • Best for: Start up, Small business, Medium business, Large business
  • Price:
  • May 17, 2022
Compare Confirmit Vs. PlanSwift construction

Confirmit is a market research platform that gathers essential business data regarding customers, markets and employees and helps businesses to grow. Confirmit’s market research helps businesses increase productivity, reporting and maintain competitive edge by incorporating new techniques, such a...


20. Survey Galaxy

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $35 per month
  • Jun 21, 2022
Compare Survey Galaxy Vs. PlanSwift construction

Survey Galaxy is a growing cloud-based Survey Software software, it is designed to support small, medium and large size business. Survey Galaxy received a rating of 4.2 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternative solutions.


21. SurveySquare

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $195 per month
  • Jun 20, 2022
Compare SurveySquare Vs. PlanSwift construction

SurveySquare is a leading cloud-based Survey Software software, it is designed to support small, medium and large size business. SurveySquare received a rating of 4.6 from ITQlick team. The software cost is considered affordable (2.5/5) when compared to alternative solutions.


22. Polinode

  • Best for: Small, medium and large size businesses
  • Price: starts at $20 per month
  • Jul 21, 2022
Compare Polinode Vs. PlanSwift construction

Polinode is a web based human resource management solution for businesses of all sizes. It offers such capabilities as career development planning, succession planning, performance appraisal, and others. The software was designed and launched by Polinode Pty Ltd headquartered in Australia.


23. ProProfs Survey Maker

  • Best for: Start up, Small business, Medium business
  • Price: starts at $7 per user/month
  • Oct 26, 2019
Compare ProProfs Survey Maker Vs. PlanSwift construction

ProProfs Survey Maker is a growing cloud-based Survey Software software, it is designed to support small and medium size business. ProProfs Survey Maker received a rating of 4.1 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.


24. Responster

  • Best for: Small, medium and large size businesses
  • Price: starts at $19 per user/month
  • Sep 16, 2019
Compare Responster Vs. PlanSwift construction

Responster is a growing cloud-based Human Resources software, it is designed to support small, medium and large size business. Responster received a rating of 4.4 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternative solutions.


25. Enalyzer

  • Best for: Small, medium and large size businesses
  • Price: starts at $31 per user/month
  • Sep 30, 2019
Compare Enalyzer Vs. PlanSwift construction

Enalyzer is a fast growing cloud-based Employee Engagement software, it is designed to support small, medium and large size business. Enalyzer received a rating of 3.5 from ITQlick team. The software cost is considered average (3.3/5) when compared to other solutions in their category.


26. Fieldboom

  • Best for: Start up, Small business, Medium business, Large business, Private use
  • Price: starts at $49 per month
  • Aug 27, 2019
Compare Fieldboom Vs. PlanSwift construction

Fieldboom is a growing cloud-based Feedback Management software, it is designed to support small, medium and large size business. Fieldboom received a rating of 4.1 from ITQlick team. The software cost is considered affordable (2.5/5) when compared to alternative solutions.


27. Tabsurvey

  • Best for: Small businesses and start ups
  • Price: starts at $21 per user/month
  • Oct 10, 2019
Compare Tabsurvey Vs. PlanSwift construction

Tabsurvey is a trending cloud-based Employee Engagement software, it is designed to support small and medium size business. Tabsurvey received a rating of 4.3 from ITQlick team. The software cost is considered average (2.8/5) when compared to other solutions in their category.


28. Reviewroom

  • Best for: Small, medium and large size businesses
  • Price:
  • Nov 16, 2022
Compare Reviewroom Vs. PlanSwift construction

SurveyMonkey is a growing cloud-based Survey Software software, it is designed to support small, medium and large size business. SurveyMonkey received a rating of 3.4 from ITQlick team. The software cost is considered average (3.3/5) when compared to other solutions in their category.


29. SurveyTool

  • Best for: Medium and large size businesses
  • Price: starts at $9 per user/month
  • Jul 14, 2022
Compare SurveyTool Vs. PlanSwift construction

SurveyTool is an online survey software and questionnaire solution designed to help users create surveys and engage with their target market easily. Users can detect if any of their product is being poorly received by the customers before affecting your revenue using this survey software. ...


30. Vovici 6

  • Best for: Start up, Small business, Medium business, Large business
  • Price:
  • Nov 22, 2022
Compare Vovici 6 Vs. PlanSwift construction

Verint is a growing cloud-based Survey Software software, it is designed to support small, medium and large size business. Verint received a rating of 3.5 from ITQlick team. The software cost is considered average (3.4/5) when compared to other solutions in their category.


31. HostGator hosting

  • Best for: Start up
  • Price: starts at $4.95 per month
  • Mar 12, 2020
Compare HostGator hosting Vs. PlanSwift construction

HostGator hosting is an award-winning cloud-based Survey Software software, it is designed to support small size business. HostGator hosting received a rating of 4.2 from ITQlick team. The software cost is considered average (2.9/5) when compared to other solutions in their category.


32. Fluid Surveys

  • Best for: Small, medium and large size businesses
  • Price: starts at $17 per month
  • Feb 02, 2020
Compare Fluid Surveys Vs. PlanSwift construction

FluidSurveys is an exceptional tool that allows users to create surveys online easily. There is a free plan which allows you to create polls, surveys, questionnaires, quizzes or online forms with n option for unlimited responses. The tool is extremely easy to use since the interface allows you to dr...


33. Survs

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $119 per user/month
  • Sep 18, 2019
Compare Survs Vs. PlanSwift construction

Survs is an online survey and questionnaire management solution for businesses of all sizes. It helps in the creation of surveys on the fly and also offers analytics and collaboration features. The software was designed and launched by Enough Pepper Lda headquartered in Portugal.


34. Online Polls

  • Best for: Medium and large size businesses
  • Price:
  • Oct 25, 2019
Compare Online Polls Vs. PlanSwift construction

Online Polls is a growing cloud-based Survey Software software, it is designed to support medium and large size business. Online Polls received a rating of 3.8 from ITQlick team. The software cost is considered average (3.5/5) when compared to other solutions in their category.


35. Survey Power

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $149 per license
  • Oct 17, 2019
Compare Survey Power Vs. PlanSwift construction

Survey Power is a leading cloud-based Survey Software software, it is designed to support small, medium and large size business. Survey Power received a rating of 3.9 from ITQlick team. The software cost is considered affordable (2.1/5) when compared to alternative solutions.


36. SurveyPocket

  • Best for: Small, medium and large size businesses
  • Price: starts at $500 per month
  • Mar 17, 2020
Compare SurveyPocket Vs. PlanSwift construction

SurveyPocket is a survey and feedback management solution for businesses of all sizes. Its features include survey designing, analytics, administration, customization, and others. The software was designed and launched by Survey Analytics LLC headquartered in Washington, United States.


37. Interceptum

  • Best for: Start up, Small business
  • Price: starts at $15 per month
  • Feb 01, 2020
Compare Interceptum Vs. PlanSwift construction

Interceptum is an online survey and enterprise feedback management software designed to help users create online surveys easily. Users can also invite participants via invitation emails or using the intercept survey technology included in this online survey solution. Acquiro Systems, the...


38. Quiz Software

  • Best for: Medium and large size businesses
  • Price: starts at $9.97 per user/month
  • Apr 16, 2020
Compare Quiz Software Vs. PlanSwift construction

Quiz Software is an online test and quiz creation software for businesses of all sizes. It also offers certifications and various useful analytics and reporting services. The software was designed and launched by ProProfs headquartered in California, United States.


39. CustomerSure

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $39 per user/month
  • Oct 23, 2019
Compare CustomerSure Vs. PlanSwift construction

CustomerSure is a customer feedback management solution for businesses of all sizes. Its capabilities include feedback surveys, service dashboard, review publishing, and others. The software was designed and launched by CustomerSure Ltd headquartered in United Kingdom.


40. Viewsflash

  • Best for: Medium and large size businesses
  • Price:
  • Sep 04, 2019
Compare Viewsflash Vs. PlanSwift construction

ViewsFlash is an enterprise forms software designed to help users create questionnaires for polls, data collection, surveys, tests, quizzes, assessments and tests. Questionnaires can be embedded in web sites, sent via email invitations or presented as web pages. Cogix, the California base...


41. Esurvey

  • Best for: Medium and large size businesses
  • Price: starts at $14.99 per user/month
  • Aug 24, 2019
Compare Esurvey Vs. PlanSwift construction

Esurvey is a growing cloud-based CRM software, it is designed to support medium and large size business. Esurvey received a rating of 4 from ITQlick team. The software cost is considered affordable (1.7/5) when compared to alternative solutions.


42. SutiSurvey

  • Best for: Start up, Small business, Medium business, Large business, Private use
  • Price: starts at $20 per user/month
  • Oct 07, 2019
Compare SutiSurvey Vs. PlanSwift construction

SutiSurvey is a leading cloud-based Survey Software software, it is designed to support small, medium and large size business. SutiSurvey received a rating of 4.4 from ITQlick team. The software cost is considered affordable (1.8/5) when compared to alternative solutions.


43. Mysurveylab

  • Best for: Medium and large size businesses
  • Price: starts at $9 per user/month
  • Oct 28, 2019
Compare Mysurveylab Vs. PlanSwift construction

mySurveyLab is an online survey tool that can help users to create professional online test or survey in just a few minutes. Users get multiple options to collect survey responses and analyze the test results in surveys in real-time using this online survey tool. Mysurveylab.com was foun...


44. Dub InterViewer

  • Best for: Small, medium and large size businesses
  • Price: starts at $8,400 per year
  • Sep 21, 2019
Compare Dub InterViewer Vs. PlanSwift construction

Dub InterViewer is a survey creation and management solution for businesses of all sizes. It offers such services as survey designing, multiple question types, social media integration, skip logic, and others. The software was designed and launched by Nebu headquartered in Netherlands.



A Buyer's Guide to Business Software Solutions

How to Evaluate and Buy Business Software
 
If you’re somehow puzzled if this article is only for a specific size of business, no, it’s not. This is for you SMEs, MNEs and start-ups software buyers. Also, we’re not talking about a specific software solution here. Whether the software solution that you’re planning to buy is for Accounting, Business Intelligence, ERP, CRM, Help Desk, Maintenance Management or other types of application, one thing is for sure; with the help of this article, you will be able to know the right process in evaluating and buying a business software solution.
 
We’ve been into the software business for years and we’re seeing a lot of nitty-gritty things that often bring confusions and hesitations to many companies looking for better software solutions. Some companies can’t afford to let go their legacy systems while a few is encountering technological snags once the new system is in place. While this is the underlying truth behind software acquisition and implementation, what’s exciting about buying a business software solution is that there is a clear and obvious proof that thousands of companies and corporations today are happy with the benefits this technology is bringing into their respective businesses.  There is a significant increase in their revenue and the growth is on-going. And it’s easy to say; many from the Fortune 500 companies are making a lot of money because of their smartly-acquired business software.
 
So, let’s get straight to the point. What should you do in order to acquire that business software that could make your organization achieve its goals? The answer to this is pretty straightforward: evaluate and buy that right business software. Yes, that’s what you need to do and here’s the best manual from ITQlick.com that could certainly help you in doing that strategically.
 
Consider the Needs of Your Organization
Let’s assume that at this point, the entire management team agreed that you are ready to invest on a certain software application. The budget has been compromised and the key persons who will be involved in the acquisition process were already identified. Therefore, it’s time to approach things the project management way.
 
Define the Project
Every business software solution is categorized base on application type, features, deployment model, market size and pricing model. Remember that our objective here is to evaluate and buy a business software product that will fit into the size and present needs of your business. So what the project management team should try to deal with first is to define the real requirements of your business exactly base on the categories set by the software industry. Moreover, by doing this activity, you are already narrowing down your search for the right solution. Now, consider bringing this list of FAQs to the project management and aim to come up with clear-cut answers.
 
  1. What type of software is needed? Is it Integrated-Suite, Best-of-Breed or Industry-Specific? Ask your CEO’s main agenda and find the perfect match from these available options.
  2. What are the core and secondary features? Are you looking for basic, advanced or hi-end features? List down the specific features per category and allow the department managers and supervisors to give their insights on this list.
  3. How are you going to deploy the system? Would it be on-premise, cloud-based, hosted, or mobile-based? Weigh these options with the help of your CIO.
  4. Are you going for Tier 1, Tier 2 or Tier 3 vendors? Their offered solutions are base on the size of their target market - SMEs, MNEs or start-ups. Seek your CFO’s advice as it is important to match your financial capacity against the cost of the solution that the providers have for you.
  5. Are you willing to pay for the perpetuity software license or a subscription-based solution is way better? How many users are there and what would be their roles in using the system? Solicit feedbacks from future end users for they know better what challenges and risks might possibly come along their way when they’re using the system.
 
Finalize the BOM or List of Requirements
After providing definite answers on the above questions, we can say that the project has already been defined. Your procurement team is now ready to do their role in the acquisition process of this solution. However, in order for them to execute their job properly, they must have the complete list of requirements - features, specifications, hardware, and the software product. In other words, the Bill-of-Materials (BOM) that is final, complete and well-prepared must be handed over to the procurement director. Needless to say, it is very important that everybody is following the company purchasing and procurement protocols at all times.  
 
Request for Proposal (RFP)
The RFP process will bring everything into formality. Since you’re more likely in a line of business that doesn’t regularly buy software products, it is of critical importance that your RFP is well-structured before you send it to your prospect solution providers.
 
Draft the RFP
An RFP that contains all the relevant information as discussed during the project management meetings will enable the providers to return back to you their proposal that is complete and substantial. Therefore, your RFP should basically contain the following:
 
Brief Introduction
  • Company Name
  • Mission and Goals
  • Purpose of the RFP (or the need for software solution)
Business Background
  • Organizational Structure
  • Current Situation (IT infrastructure, system currently in-use, system issues and desired solutions, etc.)
  • Major Objectives of the Software Purchase
Request for Specific Requirements
  • Solution Functionality
  • System Specifications
  • Vendor Company Information
  • Price Model, Service Plans, Package Options
Other Important Inquiries (if necessary)
 
Send the RFP
Well-structured RFP will bring a lot of advantages especially when the proposals from various providers are received and then subjected for review and analysis. Send your RFP to at least three to five providers (or prospects which you have already shortlisted during the project definition phase). Depending on the complexity of the solution, most vendors will send their proposal in a matter of time, which could be around 4 to 6 weeks for Integrated-Suite solution.
 
Why still send RFP?
Is there really a need for RFP if your preferred solution (like cloud-based) and the service plans or packages are already displayed on the vendor’s website? Well, yes, you still need to undergo the RFP process. For most sales people, they certainly know that those figures appearing in the vendor’s website are usually the “list price” and not the “actual price”. More importantly, the vendor’s proposal (response to RFP) will serve as your main basis for the negotiation. Therefore, sending an RFP is a strict requirement.
 
Follow up questions relevant to RFP
More often than not, questions and concerns will be raised by the vendors to whom you send the RFP. You have to entertain them with utmost professionalism. Solution providers who are seeking further clarifications relevant to the RFP are consisting of professional software experts who wants to help your organization as much as they can. Entertain them but at the same time, always be cautious when providing additional information which you know is confidential or proprietary.
 
Evaluate the Proposals
Always refer to your finalized BOM when tabulating the contents of each proposal. Part of this process is to check the features that are available from this certain vendor and to cross out those that are not. While using spreadsheet aids the tabulation process, laying down the document proposals on the table and allowing your project management team to review them one by one should always be conducted. Evaluating the proposals in full force can help strengthen your decision-making process. Have another round of brain-storming session and come with the name of your preferred solution provider.
 
When selecting the final vendor, always promote the best interest of your organization. Consider answering these questions with full sincerity.
 
  1. Which vendor can provide the long-term benefits to your organization?
  2. Which vendor can provide the best and honest service from acquisition to full implementation?
  3. Which vendor is willing to devote most of its time in better serving its client?
 
Contact this solution provider and in your own strategic approach, try to get the answers to those three important questions above. In most cases, vendor who really wants to prove its craft will offer product demos on a higher level. Others will even invite you to check their already deployed and working systems. Feel free to connect with this type of vendor. Conduct simulation and testing, be it a cloud-based or on-premise solution. Examine all aspects and angles especially those that your project management team want to really know in-depth. For as long as it could help you arrive at a better decision, consider doing all the options available – for the interest of the organization.
 
Enter the Negotiation Process
Most solutions providers can be flexible in terms of pricing. Although the final say is oftentimes on the mouth of the sales person from the vendor’s side, a good negotiation process can always deliver a win-win situation to both parties involve. While negotiation sometimes cannot be settled in one sitting session, always be honest with your intentions whenever negotiating with your provider. If it’s about your budget, justify it with clarity. If it’s about their service plans, tell them what’s lacking or missing on their solution. At the end of the day, the most important event that should happen is that both of you are shaking hands because of a well done negotiation process.
 
Seal the Contract
So what are you going to do on a contract that involves a significant amount of investment? There are three project management approaches for this.
 
  1. Pass the ball to you legal team. They know what to do and more or less they will tell you if there is something wrong with the contract. Give them enough time to review before they affix their signature and then finally seal the contract.
  2. Hire a consultant base on the technical aspect that you want to clarify in the contract. If it’s the Scope of Work (SOW), a software implementation expert is the right person. If it is related to complex legal terms and conditions, a lawyer can help. If it has something to do with money, invite an accountant to conduct a thorough review and computation if necessary.
  3. Always consider consulting your project management team. Remember that the CIO, CFO and CEO are all team members. They will be the signatories and they know what’s best for the interest of the company when signing a contract agreement.
 
From evaluation to buying stage, it is important that the project manager must take full responsibility of monitoring all the works identified and distributed among team members. This is why delegating the right project manager is also an important consideration when buying a business software solution. And again, ITQlick.com wants to emphasize that whatever the size of your company is, using the project management approach will always lead you into a better outcome – that is getting what you paid for the right business software solution. 

ITQlick chart - 2023 best Survey Software Software

2023 best Survey Software Software | ITQlick.com

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Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.