Compare 3CLogic Cloud Contact Center and Chaos Intellect - May 2022

Shlomi LaviShlomi Lavi / May 18, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - 3CLogic Cloud Contact Center or Chaos Intellect?

3CLogic Cloud Contact Center is more expensive to implement (TCO) than Chaos Intellect, and Chaos Intellect is rated higher (90/100) than 3CLogic Cloud Contact Center (84/100). Chaos Intellect offers users more features (6) than 3CLogic Cloud Contact Center (5). There is a clear winner in this case and it is Chaos Intellect!

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

3CLogic Vs. Chaos Software

3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...

Chaos Software : Chaos Software has been making better CRM applications for micro business and individual users since 1992, including the award winning contact relationship manager program Time & Chaos, Chaos Intellect business CRM email software with auto-linked email history for contacts, and Legal Billing time and billing software for attorneys and professionals...

Who is more expensive? 3CLogic Cloud Contact Center or Chaos Intellect?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Cloud Contact Center and Chaos Intellect.

3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. Chaos Intellect price starts at $59.95 per license , When comparing Chaos Intellect to its competitors, the software is rated 4 - lower than the average Contact Management software cost.

Bottom line: 3CLogic Cloud Contact Center is more expensive than Chaos Intellect.

Which software includes more/better features?

We've compared 3CLogic Cloud Contact Center Vs. Chaos Intellect based on some of the most important and required Contact Management features.

3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.

Chaos Intellect: Contact Management, Customer Database, Customer Service, Multi-Language, Email Communication History.

Target customer size

3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities. The bulk of the customers using this software come from small and medium businesses.



3CLogic Cloud Contact Center

ITQlick rating
(4.3/5)

3CLogic cloud is a cloud-based multichannel contact center solution designed to serve organizations of any size whether in the large market or small-level markets enterprises. The platform targets enterprises t...

Categories: Data Analysis Tools, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

Chaos Intellect

ITQlick rating
(3.2/5)

starts at $59.95 per license

Chaos Intellect is a contact management software built for small to large businesses of all types. Its key features include email histories for contacts, appointment and task histories, email merging with messa...

Categories: Customer Relationship Management, Contact Management, Email.

Compare specifications

Compare features

3CLogic Cloud Contact Center: 5 Features

Chat
Inbound Call Center
Outbound Call Center
Call Center
Contact History

Chaos Intellect: 6 Features

Contact Management
Customer Database
Customer Service
Multi-Language
Email Communication History
Group Email Contacts
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
3CLogic ...
ITQlick rating
4.3/5
Score
84/100
Pricing
6/10
License pricing
Pricing not available
Functionality
23
Compare
Chaos In...
ITQlick rating
3.2/5
Score
90/100
Pricing
4.4/10
License pricing
$59.95 per license
Functionality
9
BIGConta...
ITQlick rating
4.3/5
Score
88/100
Pricing
2/10
License pricing
$9.99 per user/month
Functionality
16
Convoso ...
ITQlick rating
4.6/5
Score
84/100
Pricing
6/10
License pricing
$90 per feature/month
Functionality
17
Synchrony
ITQlick rating
4.5/5
Score
83/100
Pricing
8/10
License pricing
Pricing not available
Functionality
14

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.