Compare 3CLogic Cloud Contact Center and Insightly - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - 3CLogic Cloud Contact Center or Insightly?

3CLogic Cloud Contact Center is more expensive to implement (TCO) than Insightly, and Insightly is rated higher (87/100) than 3CLogic Cloud Contact Center (84/100). Insightly offers users more features (8) than 3CLogic Cloud Contact Center (5). There is a clear winner in this case and it is Insightly!

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

3CLogic Vs. Insightly

3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...

Insightly: We designed Insightly as a simple to use yet powerful CRM system for small business. With integrations to Google Apps, MailChimp, LinkedIn and Twitter, and with great mobile apps for tablets and smart phones, Insightly is the leading customer management system for small business.

Who is more expensive? 3CLogic Cloud Contact Center or Insightly?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Cloud Contact Center and Insightly.

3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. Insightly price starts at $29 per user/month , When comparing Insightly to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.

Bottom line: 3CLogic Cloud Contact Center is more expensive than Insightly.

Which software includes more/better features?

We've compared 3CLogic Cloud Contact Center Vs. Insightly based on some of the most important and required Contact Management features.

3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.

Insightly: Collaboration, Marketing Automation, Sales Automation, Calendar Management, Custom User Interface.

Target customer size

3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities. Insightly was designed specifically with small businesses in mind: businesses with few sales, and small number of customers and employees.