The 3CLogic Cloud Predictive Dialer is a cloud-based contact center software that gives users the complete view of their customers interactions, in any channels used.
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Five9 is more expensive to implement (TCO) than 3CLogic Predictive Dialer, and Five9 is rated higher (88/100) than 3CLogic Predictive Dialer (69/100). Five9 offers users more features (15) than 3CLogic Predictive Dialer (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...
Five9: Five9 offers an IVR with Speech Recognition that delivers robust speech application technology with the same easy-to-use graphical user interface for development that is provided in the Inbound Call Center. To optimize your staffing costs and improve agent productivity, Five9 provides an integrated Workforce Management solution.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Predictive Dialer and Five9 Virtual Call Center.
3CLogic Predictive Dialer accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Predictive Dialer is rated 2, which is much lower than the average cost of Call Center software. Five9 Virtual Call Center price starts at $149 per month , When comparing Five9 Virtual Call Center to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: Five9 Virtual Call Center is more expensive than 3CLogic Predictive Dialer.
We've compared 3CLogic Predictive Dialer Vs. Five9 based on some of the most important and required Call Center features.
3CLogic Predictive Dialer: We are still working to collect the list of features for 3CLogic Predictive Dialer.
Five9 Virtual Call Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing.
The 3CLogic Cloud Predictive Dialer has their usual customers coming from variety of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of benefits offered from IT, data and web hosting and information-related services sector, mainly with contact center management. Five9 is ideal for small to large businesses that handle customer service (particularly outsourcers or BPOs), sales and marketing, finance and collections.
The 3CLogic Cloud Predictive Dialer is a cloud-based contact center software that gives users the complete view of their customers interactions, in any channels used.
Compare Pricingstarts at $149 per month
Five9 software is a comprehensive cloud-hosted contact center solution designed to serve inbound, outbound, omnichannel, or blended contact centers globally. The software uses the power of practical AI to enabl...
Compare PricingITQlick Score: | 69/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> 3CLogic Predictive Dialer review |
Company: | 3CLogic |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | 3CLogic Predictive Dialer review, 3CLogic Predictive Dialer pricing, 3CLogic Predictive Dialer alternatives |
ITQlick Score: | 88/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> Five9 review |
Company: | Five9 |
Pricing: | starts at $149 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Five9 review, Five9 pricing, Five9 alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.