Compare Five9 Virtual Call Center Vs. Nextiva Business VoIP

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Overview

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Specifications

Five9 Virtual Call Center Specifications

Name: Five9 Virtual Call Center
Company: Five9
Address San Ramon, CA 94583, USA
Software Type: Standalone, Cloud
Typical Customers: Start up, Small business, Medium business, Large business
Business Area: Information technology
Platforms: Cloud

Nextiva Business VoIP Specifications

Name: Nextiva Business VoIP
Company: Nextiva
Address Arizona, United States
Software Type: Standalone, Cloud
Typical Customers: Start up, Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud

Features

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Expert Review

Five9 Virtual Call Center Review
Updated: Sep 06, 2018

Five9 is a cloud-based call center software for inbound, outbound or blended contact center functions such as telesales, support centers and telemarketing. It includes IVR, ACD and dialer features required by contact centers, as well as speech recognition and workforce optimization options. Five9 offers advanced technology for the contact center industry, productive agents that accelerate outbound and inbound blended capabilities. Five9 is a product of a company by the same name, with over 10 years in the business. It is based in the USA, with data centers in San Francisco and New York, and offices in Russia, Canada and the Philippines.

Five9 Virtual Call Center Average Rating -

The average rating of Five9 Virtual Call Center is 4 stars. The rating is based on 15 aggregated online reviews.

Five9 Virtual Call Center Typical Customers

Five9 is ideal for small to large businesses that handle customer service (particularly outsourcers or BPOs), sales and marketing, finance and collections. Although initially designed to support small and medium business and nonprofit organizations, it has gradually became the choice of midsized and big enterprises around the world. Five9 currently serves 15,000 customers worldwide including eBay, Expedia and Vonage.

Read more - Five9 Virtual Call Center

Nextiva Business VoIP Review
Updated: Sep 07, 2018

Nextiva is a cloud-based business phone system that can be integrated with various CRM applications. Using its powerful features, a company can enhance work performance by communication. Nextiva is offered in two different packages based on business size.

Nextiva is an American company founded in 2006. Headed by Thomas Gorny, the firm was able to develop products such as Nextiva Office, Connect and vFax. It is dedicated to make their clients run as efficiently and profitably as possible. The awards and recognitions received by Nextiva throughout the years have proven how its value.

Nextiva Business VoIP Average Rating -

The average rating of Nextiva Business VoIP is 4.2 stars. The rating is based on 18 aggregated online reviews.

Nextiva Business VoIP Typical Customers

Nextiva is ideal for small companies and large call centers. It is designed to suit several industries and serves a wide range of business types from manufacturing, service-oriented to organizational institutions.

The long list of satisfied customers testify to the fact that this software serves a wide range and scale of industry. Nextiva has been implemented by law firms, real estates, healthcare institutes, media company, insurance firms, and many others. With Nextiva, there is something for everyone.

Read more - Nextiva Business VoIP

Alternatives

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Five9 Virtual Call Center Pricing

Five9 Virtual Call Center price Starting from $185 Per month/user , on a scale between 1 to 10 Five9 Virtual Call Center is rated 10, which is much higher than the average cost of Call Center software.

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Nextiva Business VoIP Pricing

Nextiva Business VoIP accurate pricing info is available upon request (they don't share it publicly), however, on a scale between 1 to 10 Five9 Virtual Call Center is rated 10, which is much higher than the average cost of Call Center software.

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