Mhelpdesk Vs. Wintac
Save time and money. Let our software experts find top Help Desk recommendations for your business.
Last updated: Apr 12, 2017
Wintac: 16 Features
Find the Right Software
Mhelpdesk ReviewMhelpdesk Overview
Updated: Mar 04, 2017
MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place.
MHelpdesk is developed by the company of the same name. It was released in 2007 and is headed by Ryan Shank, a young entrepreneur. Their small team involves mainly four young leaders with the vision to create innovative service management company.
Mhelpdesk Average Rating -
The average rating of Mhelpdesk is 5 stars. The rating is based on 13 aggregated online reviews.
Mhelpdesk Typical Customers
MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. It is currently used in the US, Canada and Europe, and major customers include Ren Tech IT, IT Geek Techs and Ottawa PC Repair, to name a few.
Read more - Mhelpdesk
Wintac ReviewWintac Overview
Updated: Apr 12, 2017
Wintac is a cloud based field service software designed for small to medium sized service companies that require a centralized management solution. It supports field service and allows you real time interaction with your staff on site.
Intac International was founded in 1988 in Burlington, Massachusetts and currently has 50 employees.
Wintac Average Rating -
The average rating of Wintac is 5 stars. The rating is based on 117 aggregated online reviews.
Wintac Typical Customers
Wintac is ideal for small to medium sized companies that provide various services, from plumbing and refrigeration to fuel oil delivery. The system allows creating precise service schedules and serves as a central management point.
Many companies have successfully implemented Wintac: Advanced Air Conditioning and Appliance found that Wintac's user-friendliness facilitates management and scheduling. Lafayette Heating and Cooling enjoys the intuitive reporting feature that provides insights regarding their services.
Read more - Wintac
Mhelpdesk AlternativesThe main competitors for Mhelpdesk are Wintac and Desco.
Wintac is a complete solution for field service management and includes work order management, scheduling & dispatch. Additionally there service estimation & proposals, lead & customer management and spare parts inventory. There is also an employee payroll and accounting module to handle basic financials with integration to Quickbooks for advanced requirements. Additionally the service fleet can be tracked with GPS for route optimization and mobile device access for technicians for work allocation and real-time updates.
Mhelpdesk on the other hand includes similar features for field service management but also includes self service portals for customers to manage their service request
Read more - Mhelpdesk Alternatives
Wintac AlternativesThe main competitors for Wintac are FieldOne and FieldAware.
FieldOne provides a field service management solution that includes scheduling & dispatch, route optimization and inventory management for spare parts. There is a CRM system to manage customers support & service histories as well as service agreements & warranties to govern support requirements. Technicians can access the system via mobile devices and utilize a knowledge base which stores product information & manuals as well service & repair instructions. There are portals for customers and suppliers and FieldOne provides social collaboration tools to share information amongst service teams.
Wintac also includes similar features and includes support for estimation & proposal submis
Read more - Wintac Alternatives
Compare Price Quotes
Find the Right Software
Help Desk Articles From Our Blog
Popular Articles From Our Blog
Read more - CRM Tools - Better Customer’s Experience
CRM Tools - Better Customer’s Experience
Read more - Buying HR Software: Problems (and Solutions)
Buying HR Software: Problems (and Solutions)
Read more - Best BI Software Products for Large Businesses
Best BI Software Products for Large Businesses
Read more - Best 5 Retail /POS Software for SMBs
Best 5 Retail /POS Software for SMBs
Read more - Innovative Accounting Software for SMBs
Innovative Accounting Software for SMBs
Read more - Top 5 Inventory Management Software Products
Top 5 Inventory Management Software Products
Read more - 6 Construction Software that Offer Robust Solutions
6 Construction Software that Offer Robust Solutions
Read more - Top 5 Human Resources Software for SMBs
Top 5 Human Resources Software for SMBs
Read more - 4 Innovative Tools for Project Managers
4 Innovative Tools for Project Managers
Read more - Best Solutions to Keep Your Facility Running Perfectly
Best Solutions to Keep Your Facility Running Perfectly
Read more - 5 Cheap Alternatives to Salesforce
5 Cheap Alternatives to Salesforce
Read more - Top 5 Recruitment Software for Large Businesses
Top 5 Recruitment Software for Large Businesses