Compare Mhelpdesk Vs. Wintac
Looking for the right Help Desk solution? When it comes to selecting Help Desk software product, buyers are primarily concerned about the real total implementation cost, features, vendor reliability, user reviews, pros and cons. Here you can find a full head to head comparison between Mhelpdesk Vs. Wintac.
Vendors Comparison: Mhelpdesk Vs. Intac International
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a crowd favorite!
Intac International: Founded in 1988 and headquartered in Burlington, Massachusetts, Intac International is the maker of Wintac - the award-winning, #1 best-selling, all-in-one business automation software for field service, installation, and construction companies. With over 25 years experience in providing the field service industry with the highest-quality software and support at an incredibly affordable price, Intac International has earned a reputation for being a trusted partner and true friend to our large family of users. And how large is that family? Our software is used by over 7,000 companies with over 50,000 total users spanning every state and many countries! Designed, developed, and continually enhanced by our own team of world-class software engineers, Wintac is the industry standard against which all others are compared. Far more advanced than typical service management software, Wintac has no equal in the field service industry. And with our commitment to continually enhancing our software, we have a proven record of keeping our customers on the cutting edge!
Pricing Comparison: Mhelpdesk Vs. Wintac
Understanding the exact price of Help Desk software isn't easy as The overall cost includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership."
Mhelpdesk price Starting from $25 Per month/user , on a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Help Desk software. Wintac price Starting from $1,495 Per license , when comparing Wintac to their competitors, the software is rated 8 - higher than the average Help Desk software cost.
Bottom line:Wintac is more expensive than Mhelpdesk.
Features and Functionality:
As with any business software solutions, it’s important to consider features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Mhelpdesk Vs. Wintac based on some of the most important and required Help Desk features.
Mhelpdesk: this software is considered "Featured reach" with more than 10 important features, here are the top 5: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling, ..
Wintac list of features include the following: Inventory Management, Billing/Invoicing, Contact Management, Contract Management, Customer Database, .
Mobile Friendly / Cloud
We have entered the mobile era. As a software buyer looking for a solution for your business you should know that mobile apps make people more productive and let people interact with the rest of the business in the same way they search, chat, email and shop in their personal lives. In the past years software vendors shifted from on premise/local models to cloud based solutions that allow users to use their mobile phone.Mhelpdesk: their software can be used in the following: Standalone, Cloud, SaaS, while Wintac can be used as a Standalone, On Premise.
Which Software is Better? Mhelpdesk or Wintac?
Which solution is better? Mhelpdesk or Wintac? As always in such cases, the question is not “Which software is better?” but “Which software is right for your needs and budget?”. Neither of these two Help Desk software is necessarily “better” than the other. Both offer industry-leading features and a scalable platform, as well as the ability to custom-build a unique solution with optional modules. If you would like to get quotes or having trouble deciding which Help Desk is the right for you, we’d love to help. Fill out the forms in this page to get demos, free quotes and a custom software recommendation.
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Wintac: 16 Features
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Mhelpdesk ReviewMhelpdesk Overview
Updated: Apr 26, 2018
MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place.
MHelpdesk is developed by the company of the same name. It was released in 2007 and is headed by Ryan Shank, a young entrepreneur. Their small team involves mainly four young leaders with the vision to create innovative service management company.
Mhelpdesk Average Rating -
The average rating of Mhelpdesk is 5 stars. The rating is based on 13 aggregated online reviews.
Mhelpdesk Typical Customers
MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. It is currently used in the US, Canada and Europe, and major customers include Ren Tech IT, IT Geek Techs and Ottawa PC Repair, to name a few.
Read more - Mhelpdesk
Wintac ReviewWintac Overview
Updated: May 06, 2018
Wintac is a cloud based field service software designed for small to medium sized service companies that require a centralized management solution. It supports field service and allows you real time interaction with your staff on site.
Intac International was founded in 1988 in Burlington, Massachusetts and currently has 50 employees.
Wintac Average Rating -
The average rating of Wintac is 5 stars. The rating is based on 117 aggregated online reviews.
Wintac Typical Customers
Wintac is ideal for small to medium sized companies that provide various services, from plumbing and refrigeration to fuel oil delivery. The system allows creating precise service schedules and serves as a central management point.
Many companies have successfully implemented Wintac: Advanced Air Conditioning and Appliance found that Wintac's user-friendliness facilitates management and scheduling. Lafayette Heating and Cooling enjoys the intuitive reporting feature that provides insights regarding their services.
Read more - Wintac
Mhelpdesk AlternativesThe main competitors for Mhelpdesk are Wintac and Desco.
Wintac is a complete solution for field service management and includes work order management, scheduling & dispatch. Additionally there service estimation & proposals, lead & customer management and spare parts inventory. There is also an employee payroll and accounting module to handle basic financials with integration to Quickbooks for advanced requirements. Additionally the service fleet can be tracked with GPS for route optimization and mobile device access for technicians for work allocation and real-time updates.
Mhelpdesk on the other hand includes similar features for field service management but also includes self service portals for customers to manage their service request
Read more - Mhelpdesk Alternatives
Wintac AlternativesThe main competitors for Wintac are FieldOne and FieldAware.
FieldOne provides a field service management solution that includes scheduling & dispatch, route optimization and inventory management for spare parts. There is a CRM system to manage customers support & service histories as well as service agreements & warranties to govern support requirements. Technicians can access the system via mobile devices and utilize a knowledge base which stores product information & manuals as well service & repair instructions. There are portals for customers and suppliers and FieldOne provides social collaboration tools to share information amongst service teams.
Wintac also includes similar features and includes support for estimation & proposal submis
Read more - Wintac Alternatives
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