Shlomi Lavi /
Jun 18, 2022
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Bottom Line: Which is Better - Aavaz or LiveChat?
Aavaz is more expensive to implement (TCO) than LiveChat, and Aavaz is rated higher (83/100) than LiveChat (78/100). LiveChat offers users more features (7) than Aavaz (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tekege Solutions Vs. LiveChat, Inc.
Tekege Solutions: Tekege Solutions is a leading Software
Development Company in India that offers
Custom Software Development Services, E-
commerce solutions, Custom Application
Development, Web Application Development,
Android Application Development, IOS
Application Development, amongst a host of
other services to cater to the business
needs of your o...
LiveChat, Inc.: Welcome to Inc.com, the place where entrepreneurs and business owners can find useful information, advice, insights, resources and inspiration for running and growing their businesses.We believe that every business with a website needs tools to communicate with its customers. LiveChat fills in for phone calls, which are expensive and e-mails, which...
Who is more expensive? Aavaz or LiveChat?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aavaz and LiveChat.
Aavaz price starts at $85 per user/month , On a scale between 1 to 10 Aavaz is rated 2, which is much lower than the average cost of Call Center software. LiveChat price starts at $16 per agent/month , When comparing LiveChat to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Aavaz cost is around the same cost of LiveChat.
Which software includes more/better features?
We've compared Aavaz Vs. LiveChat based on some of the most important and required Call Center features.
Aavaz: We are still working to collect the list of features for Aavaz.
LiveChat: Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
Customers of the software include businesses of all sizes regardless of their industrial affiliation. LiveChat is flexible enough to meet the needs of any business regardless of the size and type.