Shlomi Lavi /
Sep 24, 2022
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Bottom Line: Which is Better - AgoraPulse or CXM Recording?
AgoraPulse is more expensive to implement (TCO) than CXM Recording, and AgoraPulse is rated higher (85/100) than CXM Recording (80/100). CXM Recording offers users more features (11) than AgoraPulse (0).
Looking for the right Social Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
AgoraPulse Vs. CXM
AgoraPulse: All the social media management tools you'll ever need for Facebook, Twitter and Instagram. Content management, reports, contests and user ranking & scoring.
CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface.
The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...
Who is more expensive? AgoraPulse or CXM Recording and Quality Monitoring?
The real total cost of ownership (TCO) of Social Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AgoraPulse and CXM Recording and Quality Monitoring.
AgoraPulse price starts at $79 per month , On a scale between 1 to 10 AgoraPulse is rated 4, which is lower than the average cost of Social Marketing software. CXM Recording and Quality Monitoring price starts at $9,600 per year , When comparing CXM Recording and Quality Monitoring to its competitors, the software is rated 2 - much lower than the average Social Marketing software cost.
Bottom line: AgoraPulse is more expensive than CXM Recording and Quality Monitoring.
Which software includes more/better features?
We've compared AgoraPulse Vs. CXM Recording based on some of the most important and required Social Marketing features.
AgoraPulse: We are still working to collect the list of features for AgoraPulse.
CXM Recording and Quality Monitoring: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking.
Target customer size
AgoraPulse's typical customers include: Small, medium and large size businesses, Creedenz CXM is best suited for small business and medium business in the healthcare sector.