Compare AgoraPulse and CXM Recording - Sep 2022

Shlomi LaviShlomi Lavi / Sep 24, 2022

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Bottom Line: Which is Better - AgoraPulse or CXM Recording?

AgoraPulse is more expensive to implement (TCO) than CXM Recording, and AgoraPulse is rated higher (85/100) than CXM Recording (80/100). CXM Recording offers users more features (11) than AgoraPulse (0).

Looking for the right Social Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AgoraPulse Vs. CXM

AgoraPulse: All the social media management tools you'll ever need for Facebook, Twitter and Instagram. Content management, reports, contests and user ranking & scoring.

CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface. The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...

Who is more expensive? AgoraPulse or CXM Recording and Quality Monitoring?

The real total cost of ownership (TCO) of Social Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AgoraPulse and CXM Recording and Quality Monitoring.

AgoraPulse price starts at $79 per month , On a scale between 1 to 10 AgoraPulse is rated 4, which is lower than the average cost of Social Marketing software. CXM Recording and Quality Monitoring price starts at $9,600 per year , When comparing CXM Recording and Quality Monitoring to its competitors, the software is rated 2 - much lower than the average Social Marketing software cost.

Bottom line: AgoraPulse is more expensive than CXM Recording and Quality Monitoring.

Which software includes more/better features?

We've compared AgoraPulse Vs. CXM Recording based on some of the most important and required Social Marketing features.

AgoraPulse: We are still working to collect the list of features for AgoraPulse.

CXM Recording and Quality Monitoring: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

AgoraPulse's typical customers include: Small, medium and large size businesses, Creedenz CXM is best suited for small business and medium business in the healthcare sector.

AgoraPulse

ITQlick rating
(4.7/5)

starts at $79 per month

Agorapulse is a cloud based social media marketing and CRM solutions designed to offers social influencer management, profile management, and social media analytics in a suite. Enjoy that fresh, clean inbox ze...

Categories: CRM, Social CRM, Marketing, Social Media.

CXM Recording

ITQlick rating
(3.7/5)

starts at $9,600 per year

CXM Recording and Quality Monitoring is a growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. CXM Recording and Quality Monitoring received a rating of...

Categories: Document Management, CRM, Channel Management, Customer Service, Customer Success.

Compare specifications

Compare features

AgoraPulse: 0 Features

We are working to collect the list of features

CXM Recording and Quality Monitoring: 11 Features

Contact Management
Contract Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Lead Management
Remote Access
Social Media
Workflow Rules & Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
AgoraPulse
ITQlick rating
4.7/5
Score
85/100
Pricing
5.8/10
License pricing
$79 per month
Functionality
8
Compare
CXM Reco...
ITQlick rating
3.7/5
Score
80/100
Pricing
3.4/10
License pricing
$9,600 per year
Functionality
26
Zoho Soc...
ITQlick rating
4.7/5
Score
93/100
Pricing
6.2/10
License pricing
$10 per month
Functionality
3
Amplifr
ITQlick rating
3.6/5
Score
92/100
Pricing
6.8/10
License pricing
$26 per user/month
Functionality
3
Marketin...
ITQlick rating
4.7/5
Score
91/100
Pricing
2/10
License pricing
$395 per month
Functionality
23

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.