Compare Alloy Navigator and Oracle Service Cloud - May 2022

Shlomi LaviShlomi Lavi / May 17, 2022

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Bottom Line: Which is Better - Alloy Navigator or Oracle Service Cloud?

Oracle Service Cloud is more expensive to implement (TCO) than Alloy Navigator, and Alloy Navigator is rated higher (84/100) than Oracle Service Cloud (77/100). Alloy Navigator offers users more features (9) than Oracle Service Cloud (4). There is a clear winner in this case and it is Alloy Navigator!

Looking for the right Asset Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Alloy Software Inc. Vs. Oracle

Alloy Software Inc.: Established in 2002, Alloy Software® is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous...

Oracle: With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data...

Who is more expensive? Alloy Navigator or Oracle Service Cloud?

The real total cost of ownership (TCO) of Asset Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Alloy Navigator and Oracle Service Cloud.

Alloy Navigator price starts at $19 per technician/month , On a scale between 1 to 10 Alloy Navigator is rated 2, which is much lower than the average cost of Asset Tracking software. Oracle Service Cloud price starts at $90 per license , When comparing Oracle Service Cloud to its competitors, the software is rated 8 - higher than the average Asset Tracking software cost.

Bottom line: Oracle Service Cloud is more expensive than Alloy Navigator.

Which software includes more/better features?

We've compared Alloy Navigator Vs. Oracle Service Cloud based on some of the most important and required Asset Tracking features.

Alloy Navigator: Billing and Invoicing, Incident / Request Management, ITIL Compliant, Knowledge Base/FAQ, Reporting, Rules/Workflows, Scheduling, Self Service Portal.

Oracle Service Cloud: Email Integration, Self Service Portal, Help Desk, Network Management.

Target customer size

Alloy Navigator is specifically designed to help small and midsize companies. Customers of the software include small and medium businesses as well as large enterprises.



Alloy Navigator

ITQlick rating
(4.5/5)

starts at $19 per technician/month

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automa...

Categories: Customer Service, Help Desk, Service requests, Task Management.

Oracle Service Cloud

ITQlick rating
(4.5/5)

starts at $90 per license

Oracle Service Cloud is a web based customer relationship management solution for businesses of all sizes. It offers such services as knowledge management, policy administration, field service management, and o...

Categories: CRM, Complaint Management, Customer Loyalty, Customer Service, Help Desk.

Compare specifications

Compare features

Alloy Navigator: 9 Features

Billing and Invoicing
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements

Oracle Service Cloud: 4 Features

Email Integration
Self Service Portal
Help Desk
Network Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Alloy Na...
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$19 per technician/month
Functionality
13
Compare
Oracle S...
ITQlick rating
4.5/5
Score
77/100
Pricing
8/10
License pricing
$90 per license
Functionality
14
EZOfficeInventory
ITQlick rating
4.7/5
Score
91/100
Pricing
2/10
License pricing
$35 per month
Functionality
17
Sunflowe...
ITQlick rating
3.9/5
Score
86/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
5
Gocodes ...
ITQlick rating
4.3/5
Score
86/100
Pricing
3.2/10
License pricing
$500 per year
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.