Compare AMPXpert Suite and LiveAgent - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - AMPXpert Suite or LiveAgent?

AMPXpert Suite is more expensive to implement (TCO) than LiveAgent, and LiveAgent is rated higher (80/100) than AMPXpert Suite (54/100). LiveAgent offers users more features (5) than AMPXpert Suite (3). There is a clear winner in this case and it is LiveAgent!

Looking for the right Business performance management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

OPNET Technologies, Inc. Vs. Quality Unit

OPNET Technologies, Inc.: OPNET Technologies, Inc. is a leading provider of solutions for application and network performance management. OPNET's best-in-class solutions address: application performance management, network performance management, and network R&D.

Quality Unit: Quality Unit is a privately owned software development and technology company. We specialize in software development of web based products and information systems designed for mid to large sized companies. Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...

Who is more expensive? AMPXpert Suite or LiveAgent?

The real total cost of ownership (TCO) of Business performance management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AMPXpert Suite and LiveAgent.

AMPXpert Suite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 AMPXpert Suite is rated 6, which is similar to the average cost of Business performance management software. LiveAgent price starts at $15 per agent/month , When comparing LiveAgent to its competitors, the software is rated 2 - much lower than the average Business performance management software cost.

Bottom line: AMPXpert Suite is more expensive than LiveAgent.

Which software includes more/better features?

We've compared AMPXpert Suite Vs. LiveAgent based on some of the most important and required Business performance management features.

AMPXpert Suite: Data Import/Export, Basic Reports, Online Customer Support.

LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.

Target customer size

AMPXpert Suite's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a wide range of types.