Shlomi Lavi /
Feb 23, 2022
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Bottom Line: Which is Better - Autotask or Oracle Service Cloud?
Oracle Service Cloud is more expensive to implement (TCO) than Autotask, and Oracle Service Cloud is rated higher (77/100) than Autotask (75/100). Oracle Service Cloud offers users more features (4) than Autotask (3).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Autotask Corporation Vs. Oracle
Autotask Corporation: Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project managemen...
Oracle: With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data...
Who is more expensive? Autotask or Oracle Service Cloud?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Autotask and Oracle Service Cloud.
Autotask price starts at $50 per month , On a scale between 1 to 10 Autotask is rated 6, which is similar to the average cost of IT Management software. Oracle Service Cloud price starts at $90 per license , When comparing Oracle Service Cloud to its competitors, the software is rated 8 - higher than the average IT Management software cost.
Bottom line: Oracle Service Cloud is more expensive than Autotask.
Which software includes more/better features?
We've compared Autotask Vs. Oracle Service Cloud based on some of the most important and required IT Management features.
Autotask: Data Import/Export, Basic Reports, Online Customer Support.
Oracle Service Cloud: Email Integration, Self Service Portal, Help Desk, Network Management.
Target customer size
Autotask's typical customers include: Small, medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.