Compare BIGContacts and 3CLogic Cloud Contact Center - Mar 2024

Shlomi Lavi

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Bottom Line: Which is Better - BIGContacts or 3CLogic Cloud Contact Center?

3CLogic Cloud Contact Center is more expensive to implement (TCO) than BIGContacts, and BIGContacts is rated higher (88/100) than 3CLogic Cloud Contact Center (84/100). 3CLogic Cloud Contact Center offers users more features (5) than BIGContacts (3).

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BigContacts Vs. 3CLogic

BigContacts : BigContacts is a software company that develops simple and affordable web based CRM (Customer Relationship Management) software for small business. BigContacts was designed for businesses that have outgrown basic solutions like Excel, Outlook , or ACT!, but don't want the cost and complexity of solutions like Salesforce.Our software has proven to ...

3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...

Who is more expensive? BIGContacts or 3CLogic Cloud Contact Center?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BIGContacts and 3CLogic Cloud Contact Center.

BIGContacts price starts at $9.99 per user/month , On a scale between 1 to 10 BigContacts is rated 2, which is much lower than the average cost of Contact Management software. 3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 BigContacts is rated 2, which is much lower than the average cost of Contact Management software.

Bottom line: 3CLogic Cloud Contact Center is more expensive than BIGContacts.

Which software includes more/better features?

We've compared BIGContacts Vs. 3CLogic Cloud Contact Center based on some of the most important and required Contact Management features.

BIGContacts: Marketing Automation, Sales Automation, Collaboration Center .

3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.

Target customer size

Customers of the software chiefly include small and medium businesses hailing from a wide range of industries. 3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities.