Compare CallTools and Winleads - Mar 2022

Shlomi LaviShlomi Lavi / Mar 25, 2022

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Bottom Line: Which is Better - CallTools or Winleads?

Winleads is more expensive to implement (TCO) than CallTools, and Winleads is rated higher (91/100) than CallTools (75/100). CallTools offers users more features (5) than Winleads (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CallTools Inc. Vs. USAutodialer

CallTools Inc.: At CallTools.com, we are passionate about technology and building systems that help our clients thrive. Our backgrounds are diverse, and we understand that business solutions need to add clear value to the organization. The diversity of our backgrounds enables us to have a greater understanding of our clients business needs. We put all our effort i...

USAutodialer: USAutodialer's mission is to project your company in the best possible image to the greatest number of your potential clients. Our goal is to create and implement the most sophisticated and successful lead generation, fax and e-mail marketing possible for your company. You can increase your sales by eliminating "cold calling" by targeting custom...

Who is more expensive? CallTools or Winleads?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallTools and Winleads.

CallTools price starts at $99 per month , On a scale between 1 to 10 CallTools is rated 2, which is much lower than the average cost of Call Center software. Winleads price starts at $495 per license , When comparing Winleads to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Winleads is more expensive than CallTools.

Which software includes more/better features?

We've compared CallTools Vs. Winleads based on some of the most important and required Call Center features.

CallTools: Chat, Data Analysis Tools, Inbound Call Center, Outbound Call Center, Call Center.

Winleads: We are still working to collect the list of features for Winleads.

Target customer size

Majority of the customers utilizing CallTools are those who have small (with employees ranging from 10 to 100) and/or medium-sized (with employees ranging from 100 to 1,000) businesses that use the offering from IT, web and data hosting and related information service sectors, mainly with contact center management. and Winleads's target customer size include: SMBs.



CallTools

ITQlick rating
(4.8/5)

starts at $99 per month

CallTools is a cloud-based predictive dialer as well as an inbound call center software solution. The software assists businesses in managing the productivity and effectiveness of their call center operations.

Categories: Data Analysis Tools, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

Winleads

ITQlick rating
(3.2/5)

starts at $495 per license

Winleads is a cloud-based and an on-premise call center software solution which can be used to make thousands of calls and also use to prescreen potential clients for the business. Winleads is available as SaaS...

Categories: Auto Dialer / Predictive Dialer, Call Recording, IVR, Call Center, Voice Recognition.

Compare specifications

Compare features

CallTools: 5 Features

Chat
Data Analysis Tools
Inbound Call Center
Outbound Call Center
Call Center

Winleads: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CallTools
ITQlick rating
4.8/5
Score
75/100
Pricing
2/10
License pricing
$99 per month
Functionality
15
Compare
Winleads
ITQlick rating
3.2/5
Score
91/100
Pricing
5.2/10
License pricing
$495 per license
Functionality
6
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.