Shlomi Lavi /
Sep 24, 2022
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Bottom Line: Which is Better - Campaigner CRM or CXM Recording?
CXM Recording is more expensive to implement (TCO) than Campaigner CRM, and CXM Recording is rated higher (80/100) than Campaigner CRM (75/100). Campaigner CRM offers users more features (14) than CXM Recording (11).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CampaignerCRM Vs. CXM
CampaignerCRM: At CampaignerCRM™, a j2® Global company, we're passionate about providing you with powerful CRM software that makes your sales process more efficient and gets you sales, revenue and customer results. We know that even the best sales people excel when they can focus on what they do best instead of being tied up generating forecasts, reports or en...
CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface.
The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...
Who is more expensive? Campaigner CRM or CXM Recording and Quality Monitoring?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Campaigner CRM and CXM Recording and Quality Monitoring.
Campaigner CRM price starts at $29.99 per user/month , On a scale between 1 to 10 Campaigner CRM is rated 2, which is much lower than the average cost of CRM software. CXM Recording and Quality Monitoring price starts at $9,600 per year , When comparing CXM Recording and Quality Monitoring to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Campaigner CRM cost is around the same cost of CXM Recording and Quality Monitoring.
Which software includes more/better features?
We've compared Campaigner CRM Vs. CXM Recording based on some of the most important and required CRM features.
Campaigner CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contact Management, Customer Service, Email Marketing, Marketing Automation, Sales Automation, Social Advertising, Email Performance Reports, Email Triggers.
CXM Recording and Quality Monitoring: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking.
Target customer size
Campaigner CRM is ideal for small to medium sized companies requiring an automated sales solution. Creedenz CXM is best suited for small business and medium business in the healthcare sector.