Compare CenterWare Inbound and DialMyCalls - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - CenterWare Inbound or DialMyCalls?

CenterWare Inbound is more expensive to implement (TCO) than DialMyCalls, and CenterWare Inbound is rated higher (91/100) than DialMyCalls (77/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. OnTimeTelecom

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

OnTimeTelecom: OnTimeTelecom found its inception after company founder David Batchelor launched WakeUpLand, one of the first internet based wake up call services. Over the years as WakeUpLand continued to grow, the company branched out and started DialMyCalls, a voice broadcasting service. With WakeUpLand handling thousands of wake up calls a year and DialMyCalls...

Who is more expensive? CenterWare Inbound or DialMyCalls?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and DialMyCalls.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. DialMyCalls price starts at $6.74 per month , When comparing DialMyCalls to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: CenterWare Inbound cost is around the same cost of DialMyCalls.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. DialMyCalls based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

DialMyCalls: We are still working to collect the list of features for DialMyCalls.

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, and DialMyCalls's target customer size include: Small, medium and large size businesses.