Compare Cincom CPQ and KANA Express - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Cincom CPQ or KANA Express?

KANA Express is more expensive to implement (TCO) than Cincom CPQ, and Cincom CPQ is rated higher (81/100) than KANA Express (77/100). Cincom CPQ offers users more features (5) than KANA Express (1). There is a clear winner in this case and it is Cincom CPQ!

Looking for the right Configuration management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cincom Systems Vs. Verint

Cincom Systems: Cincom was the only company that was prepared to adapt its product to all of the environments we needed."For more than 44 years, Cincom Systems has provided software to simplify and improve business operations and customer communications. Cincom problem-solving software, services and people have helped thousands of companies all over the world g...

Verint: ...

Who is more expensive? Cincom CPQ or KANA Express?

The real total cost of ownership (TCO) of Configuration management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cincom CPQ and KANA Express.

Cincom CPQ accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Cincom CPQ Software is rated 2, which is much lower than the average cost of Configuration management software. KANA Express price starts at $100 per user/month , When comparing KANA Express to its competitors, the software is rated 8 - higher than the average Configuration management software cost.

Bottom line: KANA Express is more expensive than Cincom CPQ.

Which software includes more/better features?

We've compared Cincom CPQ Vs. KANA Express based on some of the most important and required Configuration management features.

Cincom CPQ: Product Data Management, Quoting, Contact Management, Quantity Discounts, Proposal management.

KANA Express: Customer Service.

Target customer size

Cincom CPQ's typical customers include: Medium and large size businesses, Verint Systems created the KANA Express software as a CRM tool for medium-sized businesses.