Compare CloudCall and Line2 - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - CloudCall or Line2?

CloudCall is more expensive to implement (TCO) than Line2, and CloudCall is rated higher (81/100) than Line2 (75/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudcall Group Vs. Line2

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...

Line2: We believe that your phone service shouldn't be tied to a single phone. That you should be able to use any of your devices to talk and text wherever you are. Just like you can to email, tweet, post, or pin. Line2 is a cloud phone service that adds a second line to your mobile phones, tablets and computers with the simplicity of an app. For indi...

Who is more expensive? CloudCall or Line2?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudCall and Line2.

CloudCall price starts at $15 per user/month , On a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software. Line2 price starts at $16 per month , When comparing Line2 to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CloudCall cost is around the same cost of Line2.

Which software includes more/better features?

We've compared CloudCall Vs. Line2 based on some of the most important and required Call Center features.

CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.

Line2: Mobile Access, Call Center, VoIP, Customized Call Routing, IVR.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. The software is a useful solution for small and medium businesses, including new startups.