Conversocial is a social customer service solution that can help users to integrate social media into their contact center for providing top notch social customer service. The social customer service platform i...
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Falcon.io is more expensive to implement (TCO) than Conversocial, and Conversocial is rated higher (81/100) than Falcon.io (75/100). Falcon.io offers users more features (8) than Conversocial (4).
Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Conversocial: Headquartered in New York and London, Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel. Conversocial’s software and expertise has helped more than 150 of the biggest global companies implement their social customer service operations, including American Greetings, Barclaycard,...
Falcon.io: At Falcon.io, we offer the most unified social media and customer experience management platform around. You can discover, attract and engage customers, and connect social data to what you already know across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support.
The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Conversocial and Falcon.io.
Conversocial accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Conversocial is rated 4, which is lower than the average cost of Team Collaboration software. Falcon.io price starts at $108 per seat/month , When comparing Falcon.io to its competitors, the software is rated 6 - similar to the average Team Collaboration software cost.
Bottom line: Falcon.io is more expensive than Conversocial.
We've compared Conversocial Vs. Falcon.io based on some of the most important and required Team Collaboration features.
Conversocial: Business Content Sharing, Facebook Integration, Global Content Library, Twitter Integration.
Falcon.io: Data Analysis Tools, Project Management, Campaign Management, Social Media, Fixed Asset Management.
Conversocialis suitable for midsize and large industries related to telecom, online shopping and retail and agencies. The typical customers that can benefit from Falcon.
Conversocial is a social customer service solution that can help users to integrate social media into their contact center for providing top notch social customer service. The social customer service platform i...
Compare Pricingstarts at $108 per seat/month
Falcon.io is a web-based tool delivering SaaS solution to any business across a wide array of the market sector. It provides a platform for customer experience management and social media marketing. It features...
Compare PricingITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Team Collaboration -> Conversocial review |
Company: | Conversocial |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Conversocial review, Conversocial pricing, Conversocial alternatives |
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Social Marketing -> Falcon.io review |
Company: | Falcon.io |
Pricing: | starts at $108 per seat/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Falcon.io review, Falcon.io pricing, Falcon.io alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.