Compare Conversocial and Falcon.io - Aug 2022

Shlomi LaviShlomi Lavi / Aug 02, 2022

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Bottom Line: Which is Better - Conversocial or Falcon.io?

Falcon.io is more expensive to implement (TCO) than Conversocial, and Conversocial is rated higher (81/100) than Falcon.io (75/100). Falcon.io offers users more features (8) than Conversocial (4).

Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Conversocial Vs. Falcon.io

Conversocial: Headquartered in New York and London, Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel. Conversocial’s software and expertise has helped more than 150 of the biggest global companies implement their social customer service operations, including American Greetings, Barclaycard,...

Falcon.io: At Falcon.io, we offer the most unified social media and customer experience management platform around. You can discover, attract and engage customers, and connect social data to what you already know across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support.

Who is more expensive? Conversocial or Falcon.io?

The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Conversocial and Falcon.io.

Conversocial accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Conversocial is rated 4, which is lower than the average cost of Team Collaboration software. Falcon.io price starts at $108 per seat/month , When comparing Falcon.io to its competitors, the software is rated 6 - similar to the average Team Collaboration software cost.

Bottom line: Falcon.io is more expensive than Conversocial.

Which software includes more/better features?

We've compared Conversocial Vs. Falcon.io based on some of the most important and required Team Collaboration features.

Conversocial: Business Content Sharing, Facebook Integration, Global Content Library, Twitter Integration.

Falcon.io: Data Analysis Tools, Project Management, Campaign Management, Social Media, Fixed Asset Management.

Target customer size

Conversocialis suitable for midsize and large industries related to telecom, online shopping and retail and agencies. The typical customers that can benefit from Falcon.



Conversocial

ITQlick rating
(4.6/5)

Conversocial is a social customer service solution that can help users to integrate social media into their contact center for providing top notch social customer service. The social customer service platform i...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Falcon.io

ITQlick rating
(4.5/5)

starts at $108 per seat/month

Falcon.io is a web-based tool delivering SaaS solution to any business across a wide array of the market sector. It provides a platform for customer experience management and social media marketing. It features...

Categories: Fixed Asset Management, Data Analysis Tools, Communications, Content Management, Content Marketing.

Compare specifications

Compare features

Conversocial: 4 Features

Business Content Sharing
Facebook Integration
Global Content Library
Twitter Integration

Falcon.io: 8 Features

Data Analysis Tools
Project Management
Campaign Management
Social Media
Fixed Asset Management
Contact Management
Content Management
Publishing Social Content
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Conversocial
ITQlick rating
4.6/5
Score
81/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
16
Compare
Falcon.io
ITQlick rating
4.5/5
Score
75/100
Pricing
6/10
License pricing
$108 per seat/month
Functionality
25
Slack
ITQlick rating
4.6/5
Score
100/100
Pricing
2/10
License pricing
$6.67 per month
Functionality
15
Review
Dropbox
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$9.99 per month
Functionality
23
Deltek P...
ITQlick rating
4.1/5
Score
91/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.