Shlomi Lavi /
May 23, 2022
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Bottom Line: Which is Better - Deskero or Lessons?
Deskero is more expensive to implement (TCO) than Lessons, and Deskero is rated higher (85/100) than Lessons (84/100). Lessons offers users more features (5) than Deskero (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NABRA LTD Vs. Secutor Solutions LLC
NABRA LTD: We believe that modern customer care can’t be achieved by simply answering requests. Real communication can’t be passive: you have to reach out, engage with people, get in touch with them.
We believe that customers won’t be content with a “nice” service: they want a great experience. They want to be able to share what they love about your brand,...
Secutor Solutions LLC: OUR MISSION
Provide superior services and products for the discovery, capture, management and reuse of knowledge.
Demonstrate resolute commitment and passion for understanding and delivering the customer's needs in all products and services.
Who is more expensive? Deskero or Lessons Learned Database?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Deskero and Lessons Learned Database.
Deskero price starts at $9 per agent/month , On a scale between 1 to 10 Deskero is rated 2, which is much lower than the average cost of Help Desk software. Lessons Learned Database price starts at $8 per user/month , When comparing Lessons Learned Database to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Deskero cost is around the same cost of Lessons Learned Database.
Which software includes more/better features?
We've compared Deskero Vs. Lessons based on some of the most important and required Help Desk features.
Deskero: We are still working to collect the list of features for Deskero.
Lessons Learned Database: Workforce Management, Project Management, Issue Management, Project Portfolio Management, Collaboration Management.
Target customer size
Deskero's typical customers include: Small, medium and large size businesses, The typical clients that can benefit from Lessons Learned Database are those from the small to medium-sized business especially those who are in the Information Technology (IT) and other information providers.