Shlomi Lavi /
May 22, 2022
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Bottom Line: Which is Better - DialMyCalls or Five9?
Five9 is more expensive to implement (TCO) than DialMyCalls, and Five9 is rated higher (88/100) than DialMyCalls (77/100). Five9 offers users more features (15) than DialMyCalls (0).
Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
OnTimeTelecom Vs. Five9
OnTimeTelecom: OnTimeTelecom found its inception after company founder David Batchelor launched WakeUpLand, one of the first internet based wake up call services. Over the years as WakeUpLand continued to grow, the company branched out and started DialMyCalls, a voice broadcasting service. With WakeUpLand handling thousands of wake up calls a year and DialMyCalls...
Five9: Five9 offers an IVR with Speech Recognition that delivers robust speech application technology with the same easy-to-use graphical user interface for development that is provided in the Inbound Call Center. To optimize your staffing costs and improve agent productivity, Five9 provides an integrated Workforce Management solution.
Who is more expensive? DialMyCalls or Five9 Virtual Call Center?
The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for DialMyCalls and Five9 Virtual Call Center.
DialMyCalls price starts at $6.74 per month , On a scale between 1 to 10 DialMyCalls is rated 4, which is lower than the average cost of SMS Marketing software. Five9 Virtual Call Center price starts at $149 per month , When comparing Five9 Virtual Call Center to its competitors, the software is rated 6 - similar to the average SMS Marketing software cost.
Bottom line: Five9 Virtual Call Center is more expensive than DialMyCalls.
Which software includes more/better features?
We've compared DialMyCalls Vs. Five9 based on some of the most important and required SMS Marketing features.
DialMyCalls: We are still working to collect the list of features for DialMyCalls.
Five9 Virtual Call Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing.
Target customer size
DialMyCalls's typical customers include: Small, medium and large size businesses, Five9 is ideal for small to large businesses that handle customer service (particularly outsourcers or BPOs), sales and marketing, finance and collections.