Compare DialMyCalls and Intermedia Contact Center - Dec 2022

Shlomi LaviShlomi Lavi / Dec 14, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - DialMyCalls or Intermedia Contact Center?

DialMyCalls is more expensive to implement (TCO) than Intermedia Contact Center, and Intermedia Contact Center is rated higher (89/100) than DialMyCalls (77/100). Intermedia Contact Center offers users more features (5) than DialMyCalls (0). There is a clear winner in this case and it is Intermedia Contact Center!

Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

OnTimeTelecom Vs. Telax Hosted Call Center

OnTimeTelecom: OnTimeTelecom found its inception after company founder David Batchelor launched WakeUpLand, one of the first internet based wake up call services. Over the years as WakeUpLand continued to grow, the company branched out and started DialMyCalls, a voice broadcasting service. With WakeUpLand handling thousands of wake up calls a year and DialMyCalls...

Telax Hosted Call Center: Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost. Telax clients get a customizable, easy-to-use solution that includes r...

Who is more expensive? DialMyCalls or Telax Hosted Call Center?

The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for DialMyCalls and Telax Hosted Call Center.

DialMyCalls price starts at $6.74 per month , On a scale between 1 to 10 DialMyCalls is rated 4, which is lower than the average cost of SMS Marketing software. Telax Hosted Call Center price starts at $35 per user/month , When comparing Telax Hosted Call Center to its competitors, the software is rated 2 - much lower than the average SMS Marketing software cost.

Bottom line: DialMyCalls is more expensive than Telax Hosted Call Center.

Which software includes more/better features?

We've compared DialMyCalls Vs. Intermedia Contact Center based on some of the most important and required SMS Marketing features.

DialMyCalls: We are still working to collect the list of features for DialMyCalls.

Telax Hosted Call Center: CRM with Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Real Time Reporting.

Target customer size

DialMyCalls's typical customers include: Small, medium and large size businesses, Intermedia Contact Center is best for medium size enterprises that are looking for a way to improve their contact center.

DialMyCalls

ITQlick rating
(4.8/5)

starts at $6.74 per month

DialMyCalls is a growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. DialMyCalls received a rating of 4.8 from ITQlick team. The software cost is consi...

Categories: Text mining, Call Recording, IVR, CRM.

Intermedia Contact Center

ITQlick rating
(4/5)

starts at $35 per user/month

Intermedia is a web-based contact center software that can offer users a cost effective and flexible customer service. It can reduce the costs and headaches of implementation, support and management of complex ...

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling, Call Center.

Compare specifications

Compare features

DialMyCalls: 0 Features

We are working to collect the list of features

Telax Hosted Call Center: 5 Features

CRM with Call Center
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center
Real Time Reporting
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
DialMyCalls
ITQlick rating
4.8/5
Score
77/100
Pricing
4/10
License pricing
$6.74 per month
Functionality
7
Compare
Intermed...
ITQlick rating
4/5
Score
89/100
Pricing
2/10
License pricing
$35 per user/month
Functionality
13
Flowroute
ITQlick rating
4.6/5
Score
91/100
Pricing
5.4/10
License pricing
Pricing not available
Functionality
3
Intercom
ITQlick rating
4.6/5
Score
86/100
Pricing
7/10
License pricing
$38 per feature/month
Functionality
5
TargetEveryOne
ITQlick rating
4.5/5
Score
85/100
Pricing
6/10
License pricing
$79 per month
Functionality
6

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.