Compare DialMyCalls and Vocalcom - Mar 2022

Shlomi LaviShlomi Lavi / Mar 22, 2022

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Bottom Line: Which is Better - DialMyCalls or Vocalcom?

Vocalcom is more expensive to implement (TCO) than DialMyCalls, and DialMyCalls is rated higher (77/100) than Vocalcom (76/100). Vocalcom offers users more features (5) than DialMyCalls (0).

Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

OnTimeTelecom Vs. Vocalcom

OnTimeTelecom: OnTimeTelecom found its inception after company founder David Batchelor launched WakeUpLand, one of the first internet based wake up call services. Over the years as WakeUpLand continued to grow, the company branched out and started DialMyCalls, a voice broadcasting service. With WakeUpLand handling thousands of wake up calls a year and DialMyCalls...

Vocalcom: Vocalcom was founded on the principle of simple design, providing solutions that are easy for agents and customers to use. Vocalcom's software is now built all over the world, by a growing group of talented people who love what they do. We embrace change, but we have held on to the spirit with which we began: Listen to customers, act with integrit...

Who is more expensive? DialMyCalls or Vocalcom Cloud Contact Center?

The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for DialMyCalls and Vocalcom Cloud Contact Center.

DialMyCalls price starts at $6.74 per month , On a scale between 1 to 10 DialMyCalls is rated 4, which is lower than the average cost of SMS Marketing software. Vocalcom Cloud Contact Center price starts at $71.41 per user/month , When comparing Vocalcom Cloud Contact Center to its competitors, the software is rated 6 - similar to the average SMS Marketing software cost.

Bottom line: Vocalcom Cloud Contact Center is more expensive than DialMyCalls.

Which software includes more/better features?

We've compared DialMyCalls Vs. Vocalcom based on some of the most important and required SMS Marketing features.

DialMyCalls: We are still working to collect the list of features for DialMyCalls.

Vocalcom Cloud Contact Center: Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

Target customer size

DialMyCalls's typical customers include: Small, medium and large size businesses, Most of the users of Vocalcom Cloud Contact Center are comprised of entrepreneurs having small (with employees ranging from 10 to 100) and/or medium-sized (with employees ranging from 100 to 1,000) businesses as well as large enterprises that use the offering from IT, web and data hosting and related information service sectors, mainly with contact center management.



DialMyCalls

ITQlick rating
(4.8/5)

starts at $6.74 per month

DialMyCalls is a growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. DialMyCalls received a rating of 4.8 from ITQlick team. The software cost is consi...

Categories: Text mining, Call Recording, IVR, CRM.

Vocalcom

ITQlick rating
(4.9/5)

starts at $71.41 per user/month

Vocalcom Cloud Contact Center is a call center software for small to medium businesses. Its key features include click to call meeting, click-to-chat, click-to-video, internal knowledge base, social media custo...

Categories: Call Monitoring, Call Recording, Conference Calling, Call Center, Call Center Workforce Management.

Compare specifications

Compare features

DialMyCalls: 0 Features

We are working to collect the list of features

Vocalcom Cloud Contact Center: 5 Features

Call Conferencing
Call Recording
Inbound Call Center
Outbound Call Center
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
DialMyCalls
ITQlick rating
4.8/5
Score
77/100
Pricing
4/10
License pricing
$6.74 per month
Functionality
7
Compare
Vocalcom
ITQlick rating
4.9/5
Score
76/100
Pricing
6/10
License pricing
$71.41 per user/month
Functionality
12
Flowroute
ITQlick rating
4.6/5
Score
91/100
Pricing
5.4/10
License pricing
Pricing not available
Functionality
3
Intercom
ITQlick rating
4.6/5
Score
86/100
Pricing
7/10
License pricing
$38 per feature/month
Functionality
5
TargetEveryOne
ITQlick rating
4.5/5
Score
85/100
Pricing
6/10
License pricing
$79 per month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.